Firstly, we apologize to the client for not meeting their expectations of what was included in the Toronto to Niagara Wine Tour, mainly a visit to Peller Estates for tastings and a visit to the Ice Wine Lounge. We neglected to inform the client of the change in itinerary in advance as we should have and as we normally do.
With the current weather situation and the fact that wine tastings at Peller are not yet taking place outdoors in the vineyard thereby not offering a full experience, we substituted Peller for wine tastings at Stratus Vineyards, an award winning premium winery.
The client's Toronto to Niagara Wine Tour did include tastings at four wineries and a three course lunch at a fine winery restaurant in Niagara On The Lake.
However, we sincerely apologize again for not providing the full experience that was expected.
On a positive note, the client did comment that our guide was wonderful and that they did enjoy themselves.