Elmspa

Elmspa, Toronto: Hours, Address, Elmspa Reviews: 4.5/5

11:00 AM - 7:00 PM
Monday
11:00 AM - 7:00 PM
Tuesday
11:00 AM - 7:00 PM
Wednesday
11:00 AM - 7:00 PM
Thursday
11:00 AM - 7:00 PM
Friday
11:00 AM - 7:00 PM
Saturday
11:00 AM - 7:00 PM
Sunday
11:00 AM - 7:00 PM
About
Elmspa is a hidden gem in the heart of Church/Wellesley Village, offering an array of exclusive treatments for women and men. An offspring of the acclaimed Elmwood Spa, elmspa is easily accessible, situated just blocks away from Cabbagetown, Riverdale, Yorkville and Bloor Street in downtown Toronto.
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The area
Address
Neighbourhood: Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
How to get there
  • Wellesley • 4 min walk
  • Bloor-Yonge • 7 min walk
Popular mentions

4.5
34 reviews
Excellent
22
Very good
10
Average
2
Poor
0
Terrible
0

Washingbeard
Toronto, Canada30 contributions
Jun. 2021
I was nervous about getting a massage in June 2021, as COVID restrictions just recently lifted and I am very cautious about distancing. However, I was pleasantly surprised to find out that Elmspa's reopening involved very strict procedures that made me feel comfortable throughout the experience. It has been 1.5 years since my last massage and I was long overdue for back pain treatment.

COVID Procedures
When you enter the building, you are buzzed in from an intercom, and then you are greeted by a receptionist behind a barrier and they are wearing a mask. Your temperature is then taken by a machine that scans your forehead. This was a nice touch that made me feel more safe. You are then given a questionnaire about recent travel and cold symptoms etc. The receptionist stays distanced and then shows you a fridge with water bottles and individually wrapped apples. You can then go to the garden and remove your mask to enjoy your beverage as there is no one else there. You are then greeted by your RMT and mask up and then shown the treatment room. You wear a mask throughout the massage and the RMT also wears a mask.

RMT
Tony was my therapist and he did an amazing job catering the massage to my needs. In my opinion, the sign of a great RMT is one that doesn't need to ask you where your pain is, they can figure it out on their own. Tony knew exactly where my tension points were without asking me anything. I had a nice relaxing massage and my back felt like new again.

Customer Service
The Bryden Group of companies (Elmwood Spa included) prides itself on 5 star customer service. It is always a treat to know that every little detail has been taken care of by the staff. They explain exactly how everything works and in what order you should do things in which takes a huge load off my mind. It is the first step to truly relaxing and enjoying a quality spa experience. Everyone at Elmspa and Elmwood Spa put their own personal problems aside that day and are ready to provide quality customer service similar to that you receive in Japan. Elmspa understands that when you are going to treat yourself to a spa experience it is your turn to be pampered.

I highly recommend Elmspa to those who are worried about getting a massage in a post-COVID world and also to those who are in need of pampering.
Written June 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear valued guest, Thank you for taking the time to provide us with a detailed review of your elmspa visit. We are so happy to hear that you were able to enjoy your visit in our safe and serene space, and that you felt comfortable throughout. Guest and staff safety remains our top priority! We look forward to welcoming you again soon. Best, Marie Picton, Executive Manager
Written September 22, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Erin C
1 contribution
Mar. 2020
My mom, my mother-in-law and my daughter (for her 13th birthday!) and I spent a Saturday afternoon at the Elmspa. What a delight!! I have been to the ElmWOOD spa several times (also wonderful), but had never ventured over to this peaceful oasis. I had no idea! Since there were four of us and only one RMT and one aesthetician we essentially had the whole place to ourselves. Nicky at reception was so friendly and helpful, and we could not speak more highly of Kamelia (aesthetician), and Andre (RMT - best massage ever!!). There is no water therapy, but the steam room in the woman's washroom was more than enough to feel cleansed! Will definitely be going back. Oh, one thing... bring snacks if you will be there for a while. There is no food. Lovely tea though!
Written March 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for your kind words! We are delighted to hear that you and your group enjoyed a spa afternoon with us, and will share your compliments with the staff. We hope to welcome you again soon, as elmspa is now-reopened with extensive safety measures and protocols in place. Best, Marie Picton, Executive Manager
Written August 28, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Smita P
1 contribution
Feb. 2020
Its a great place to visit , very quaint spa. Staff are good .
Massage Therapist and Aesthetician , are good. Very happy to have been there.
Written February 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your review! It is wonderful to hear that you enjoyed your spa visit, including your massage and facial! Hope to welcome you back soon. Best, Marie Picton, Executive Manager
Written August 28, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Claire
Toronto, Canada2 contributions
Feb. 2020 • Solo
My experience at Elmspa was incredible! I highly recommend this small spa on Church St, which is the sister location to the Elmwood Spa on Elm St. The staff were so warm, friendly and knowledgeable. The facilities were pristine! The decor is so calm, sophisticated but unpretentious. I enjoyed a 25 min infrared sauna before my Elmline Essential facial, which included a premium masque and eye treatment. Loved it and will absolutely be going back.
Written February 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for your review! It is truly delightful to hear that you enjoyed your visit with us, including the services, atmosphere, amenities, and level of service. We look forward to welcoming you again! Best, Marie Picton, Executive Manager
Written August 28, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Inkygirl
Toronto, Canada105 contributions
Jan. 2020
My 4-star rating for Elmspa is focused mainly on the beautiful venue and friendliness of the staff. A lovely little oasis in downtown Toronto, and the prices are more affordable than other spas! My friend and I visited on a Friday afternoon (my treat). Elmspa was easy to find. We had ring up to the third floor to be let into the building, and an elevator whisked us up to the spa. The receptionist was friendly and welcoming, offered us a choice of tea or cucumber water while we filled out our first-visit forms.

The women's change room was small (only one small bench) but clean and well-maintained. We were provided with robes, towels and slippers. We were invited to use the steam room, which we did - lovely! We also both loved the infared sauna, which had been preheated for us.

After the sauna, we waited out the Garden space -- SO nice! Elmspa has made wonderful use of such a small space. I've been to many spas during travel and this space really did a wonderful job of capturing the peaceful and calming atmosphere of the high end bigger spas.

re: services. I have read many glowing reviews of the Elmspa services on TripAdvisor, so I am going to assume that my experience was unique. My friend was also very happy with services, had no complaints. My massage, however, was not what I had hoped. I suspect that the massage therapist was distracted or had something else on his mind during my session? It's the only reason I can think of, given the rave reviews about his massages on TripAdvisor. He didn't seem to remember what I had asked him to focus on during the massage, seemed to be in a hurry at the end, wanting to wrap things up.

Again, however, I've seen others praise his massage services here on TripAdvisor, so I suspect my session was an exception. And my friend was very happy with her massage, which was given by the same person.

I also had my first facial ever! It will also be my last facial...but that's personal preference, not the fault of the woman giving the facial. I did learn a lot about facials, especially what I should be doing that I'm not. :-) My friend enjoyed hers.

After I paid up and my friend and I were putting our coats on, a homeless man arrived in the elevator - he was naked beneath his long coat (we could tell because his coat was open). Apparently he had buzzed up and lied about having an appointment. The receptionist spoke to him with courtesy but firmness, asking him if he would please leave. When he didn't, she said she would have to call security, and that's when he finally left.

I was impressed by the receptionist's professionalism in dealing with the situation, but also the courtesy with which she spoke to the homeless man. Apparently (this was confirmed by people I talked with in the ground floor lobby) the building has had problems with the homeless finding ways into the building, some of whom have stolen items from some floors. A sad situation.

Given the rave reviews on TripAdvisor about Elmspa, I would like to come back sometime.
Written January 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

oblongdisorder
London, UK4 contributions
Sep. 2019
This is a small tranquil spa; clean, well thought out with friendly caring staff. I contacted them very last minute and wasn't able to book a massage but I got a pedicure and some time in the infrared sauna. The pedicure was fine and I wish you were able to book a proper block of time in the infrared saunas as they are a very good treatment in themselves. It would also be better if they were turned on and fully warmed up before use to maximise the benefits and value for the client.
Written October 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CatMans
Toronto, Canada6 contributions
Sep. 2019
I LOVE Elmspa. The massage therapists are knowledgeable, incredible, affordable and never disappoint. There is an infrared spa which is really unique and such a great value for your money, since it is included! The staff are always very kind and caring, and have positive vibes. Even the herbal tea with brown sugar tastes better. I could not say nicer things about this place!
Written September 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Eden T
1 contribution
May 2019 • Solo
I finally found my spot after going to different spas, this is the one. It might be small compared to the others, but it is beautiful. The Garden space outside is just heavenly and I can't imagine how gorgeous it will be during Summer. As soon as you walk in, there is a nice welcoming vibes with lovely scent. Shemane took time to show me around and gave me many suggestions of what I could for future visits; she has great customer service. My message therapist during that day, Mohsea, was educated and he knew how to work around the tight muscles. It was just exactly what I needed after a stressful year. Thank you AND you will definitely see more of me with friends and families!
Written May 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

fitz_gilbert
Toronto, Canada3 contributions
Mar. 2019 • Solo
If you want an outing with friends, chatter and laughs, this is not the place to come. If you want food and a pool and a whirlpool and a hot tub, this is not the place. But, if you want a peaceful, quiet, personal time, if you want a tranquil environment for excellent spa services, this is a wonderful choice. It is clean, the service is impeccable. I had a scrub and a massage and it was wonderful. I will go back.
Written March 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

coolcatman
Toronto, Canada5 contributions
Jan. 2019 • Solo
I was hesitant to be massaged by a man, but as they were the only person available, I booked with Andre. Best massage of my life!! He knew every muscle, know and was so patient and diligent. Will definitely be back!
Written January 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Elmspa

Elmspa is open:
  • Sun - Sat 11:00 a.m. - 7:00 p.m.


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