Novo Spa

Novo Spa, Toronto: Hours, Address, Novo Spa Reviews: 4.5/5

10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
9:30 AM - 8:00 PM
Sunday
10:00 AM - 6:00 PM
About
Novo Spa is a Premier Toronto Day Spa. Services include Registered Massage Therapy, Couples Treatments, Advanced Facials, Organic Treatments, and Spa Pedicures & Manicures. Advanced treatments such as Acrylic & Gel Nails, Electrolysis, and Eye Lash Extensions done by our very own Clinical Esthetician & Specialist Jeanet Allinson. Jeanet previously was the owner of 'Jeanet Spa' in Yorkville Toronto before joining the Novo Spa Team in 2013. Novo Spa was the winner of 2006 CHMA award for best Canadian Spa & Salon design, and ranks among the top Day Spa's in Toronto.
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Popular mentions

4.5
540 reviews
Excellent
391
Very good
89
Average
38
Poor
9
Terrible
13

tproctor2021
Mississauga, Canada1 contribution
My excellent visit to Novo Spa
Sep. 2021
I left my expensive bracelet there in the treatment room and they were so honest and called me to tell me it was left there. I really appreciated this.
Written September 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

KMA041490
Toronto, Canada1 contribution
Good Not GREAT
Sep. 2021
I was gifted the Ladies Spa Day Package. It included a Massage, Facial and Mani/Pedi.
Massage was fantastic - really knew where I needed the most work. Facial was good - products were scented beautifully.
My downfalls came with the Mani + Pedi and the overall spa experience.
My mani and pedi polish completely came off the next day + it was shellac! Really wish I didn’t waste all the time doing that.

Pre-Pandemic I had visited Novo Spa and had a great experience. I was disappointed that a lot of things were not communicated to me before arriving.

There was no robe given to change into and no showers open to use. Constantly having to change into my clothes after each service, really uncomfortable.
Having to go out into the main lobby and wait for the next service really took away from my overall experience of a “spa day”.

Because I attended on a long weekend the grocery store was closed + my lunch that wa s included was missed and I was not allowed to eat it in the spa as the lounge was closed and would have to take it to go.

Good but just not GREAT this time around.
Written September 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CTA1231010
1 contribution
Always love the spa…
Sep. 2021
Shannon is wonderful, unfortunately COVID has changed things a bit but still a wonderful spa :) Your skin will look and feel good after a facial/micro!
Written September 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear CTA1231010, Thank you for taking the time to review us. We really appreciate your kind words and that you came to visit us. I will pass along your praise to Shannon. We hope to see you back soon. Yours in Wellness, Gabriel
Written September 15, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

mya1234562020
1 contribution
Overall
Sep. 2020
Overall the severs was good and the staff kind and friendly and I would recommend friends and family at Novo spa.
Written September 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rena G
Toronto, Canada9 contributions
My Go to Spa
Feb. 2020
I stumbled across Novo Spa years ago and keep on coming back regularly. Excellent massage therapists and estheticians. I also get gift certificates for friends and family. Elegant but not stuffy, lovely relaxing lounge areas and friendly staff. Highly recommend
Written February 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

melissalebans
Toronto, Canada1 contribution
Awesome pedicure
Feb. 2020
pedicures here are such a treat! they have the best massage chairs I’ve ever tried. They do a menthol foot scrub that leave your feet feeling super fresh and relaxed followed by an amazing chocolate moisture mask that smells so good you want to eat it! They even have hot chocolate (or herbal tea) to sip on well you relax. The staff are so friendly and are very attentive always making sure you are comfortable. Love it here 💕
Written February 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michael B
Toronto, Canada6 contributions
"And I'm worth it!"
Jan. 2020
I know that slogan is used elsewhere....but, I couldn't think of any better way to say: my manicure/pedicure was fantastic and much needed.
It's calm, soothing and the service is lovingly given...GO!
Written January 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Michael B, Thank you for your kind words. We are very pleased to hear that you enjoyed your visit. Hopefully we will see you back soon. Yours in Wellness, Gabriel Fernandez - Spa Manager
Written January 31, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

daniellegalipeau
Toronto, Canada2 contributions
Excellent service at Novo Spa.
Jan. 2020 • Solo
The service was excellent. The atmosphere is great. I always feel welcome. Location is good, walking distance from home.
Written January 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear daniellegalipeau, Thank you for taking the time to review us. We are pleased to hear that you enjoy coming to Novo. We truly appreciate your continuous support. Hope to see you back soon. Yours in Wellness, Gabriel Fernandez - Spa Manager
Written January 14, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

danahabib
Toronto, Canada2 contributions
Incredible visit to Novo Spa
Jan. 2020 • Solo
The staff at Novo Spa is highly experienced and friendly. I had a fabulous facial with Trang. It was a relaxing atmosphere and I can’t wait until my next visit.
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear danahabib, Thank you for your kind words. I will pass along your message to Trang. We will be looking forward to your next visit. Yours in Wellness, Gabriel Fernandez - Spa Manager
Written January 14, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

RobertD732WJ
Toronto, Canada1 contribution
Massage, facial mani pedi
Dec. 2019 • Solo
This is a top rated Toronto Spa. Professional, friendly and great staff in all departments. The prices make this spa a great value. 5 Stars
Written December 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear RobertD732WJ, Thank you for your kind words. We have shared your message with all of our team. We will be looking forward to your next visit. Yours in Wellness, Gabriel Fernandez - Spa Manager
Written January 14, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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