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wonderful staff, Michelle is awesome. Special treatment everytime you go in!! Highly recommend to make you feel special
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Date of experience: June 2019
1 Helpful vote
Helpful
Response from Michelle V, Owner at Cocoon Wellness Spa
Responded Jul. 11, 2019
Thank you so much for your kind words! We absolutely love making everyone feel special! Michelle
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Spent a fabulous two hours here today. For one hour, I enjoyed a wonderful and amazing Thai massage with Nipa - the first one I’ve had since my trip to Thailand three years ago. If you’ve never had a Thai massage, you don’t know what you are missing. Unlike the slippery rubbing and gentle pressure of typical massages, a Thai massage involves deep stretches and pressure as well as manipulation of muscles and limbs. After my morning run, this was heavenly. Note to self: wear loose stretchy clothes. (In Thailand, they provide you with the loose clothing.). Nipa is a hidden gem!…
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Date of experience: October 2018
Helpful
Response from Michelle V, Owner at Cocoon Wellness Spa
Responded Oct. 18, 2018
Thank you so much Ann. Nipa is indeed amazing at what she does.
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An incredible visit in a relaxing coconut smelling environment. One of the best massages I’ve ever experienced anywhere in the world and I’ve tried many. Therapist’s hands were so soft and soothing on my aching body after countless hours on planes and buses. Thanks Jonel for an outstanding massage. …
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Date of experience: September 2018
Helpful
I want to share how amazing this experience was so others will know about this awesome spa located right in the Delta complex. I am a guest of the hotel and was walking by. I was drawn in by how soothing and warm the atmosphere seemed. I was greeted by an incredibly welcoming and friendly front desk clerk (I'm not sure of the right title--I'm sorry!). She explained the services, answered my questions, and was able to get me in the same day. She even called my room to confirm that it was okay to bill to my room--which is very convenient! Jonel took care of me--I got a manicure (nail polish change) and pedicure. She was such a joy to spend time with. Honestly, I felt like I was chatting with a friend, which is the best way to spend a manicure and pedicure. She also would have left me to my electronic devices if I had preferred--she just was able to read that I was interested in the conversation! She welcomed me very kindly, ensured my comfort (even brought a pillow since I'm short), and was communicative throughout the process. Jonel also offered advice when I asked on the colors for my nails, and helped select the best color--I'm incredibly picky and her patience is really to be commended! She never once made me feel rushed, even though it was late in the day. This is honestly one of THE BEST spa experiences I've ever had--and I get my nails done on a very regular basis. I cannot recommend this place more highly! If you are in the area, definitely visit! If you can, book with Jonel. She is superb. Her work is excellent and truly a work of art--I've already gotten numerous compliments on my nails--and she's an absolute delight to be around.…
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Date of experience: July 2018
Helpful
I've been going to the Cocoon now for years and I love the way they are so welcoming and attentive to their clients! I always feel so relaxed, and well taken care of, when leaving! Michelle is all about creating an enjoyable experience for everyone and has created an amazing atmosphere to do just that in their new space!…
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Date of experience: November 2017
Helpful
Response from Michelle V, Owner at Cocoon Wellness Spa
Responded Nov. 10, 2017
Thank you so much for taking the time to share your experience! It is still so important to us that you always feel welcome and enjoy your experience. We just want to continue to exceed expectations as we continue our metamorphosis at our new location!
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