Cicerone Tours
Cicerone Tours
4.5
About
Join a genuine character of the New France period off the beaten paths, he will let you experience 400 years of action-packed history in the heart of Old Quebec!You will be impressed by this UNESCO World Heritage site where fine old buildings and proud monuments line winding streets and picturesque places such at the Chateau Frontenac and Place Royale, the cradle of French civilisation in North America.
Quebec City, Quebec, Canada

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Tours and Tickets by Cicerone Tours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles656 reviews
Excellent
500
Very good
90
Average
34
Poor
20
Terrible
13

Randy C
1 contribution
5.0 of 5 bubbles
Apr 2023 • Couples
We enjoyed the tour of Fairmont Frontenac. We learned about the history of Quebec City, the building of the Frontenac, the history with the Canadian Pacific Railroad and toured the interior of the hotel. We saw one of the rooms & a dining room/bar. There are lots of pictures and placards about the hotel in the hotel. We came back later in the day to look at the pictures and read the placards. It was a very interesting and informative tour. Our tour guide was friendly, professional and informative about the hotel We highly recommend this tour.
Written April 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Janice M
7 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
We loved the tour and our tour guide! Our tour guide was both informative with dates, pictures and interesting facts regarding the building of the Chateau, the surrounding area, and the general history including pictures of previous guests, all given by an amazing character. The Chateau is a must see and definitely do it with Cicerone Tours.
Written February 3, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jane
NY8 contributions
5.0 of 5 bubbles
Oct 2023 • Couples
Took a tour of the Chateau Frontenac. We really enjoyed it. You get so much insight in to the history and goings on of the hotel which you wouldn’t have gotten if walking through the hotel on your own. Our tour guide was wonderful.
Written October 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Pamela A
Connecticut45 contributions
3.0 of 5 bubbles
Dec 2022 • Friends
We enjoyed hearing about the real authentic Christmas our guide, Mary Jane, talked about and her historic family. Disappointed we could not enter the churches, since it was specifically mentioned in the description. Your company should have checked that and taken us somewhere else to make up for this. Also your description said we were to see the Frontenac, which we did not. Don’t put something in the description, such as a “sweet treat”, if you cannot follow through.
Written December 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kibbe
Punta Gorda, FL404 contributions
2.0 of 5 bubbles
Sept 2024 • Friends
We were somewhat "underwhelmed" with this tour. It was short, half of it took place standing outside the hotel. We saw some bee hives and a bar. The interior was not nearly as impressive as the exterior. The guide was very good. There just wasn't much to it.
Written September 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking the time to share your feedback. We’re sorry to hear that the tour didn’t meet your expectations, and we truly appreciate your input. While we’re glad to know you enjoyed the guide’s expertise, we understand that some aspects of the tour may not have resonated with you. We strive to provide a unique glimpse into the history and charm of the location, and we’ll certainly take your comments into consideration as we work to enhance the experience. If you have any specific suggestions, we’d love to hear them! Thank you again for joining us.
Written September 13, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Janice B
1 contribution
5.0 of 5 bubbles
Oct 2023 • Couples
We really enjoyed our tour guide. She was very knowledgeable on the history of the hotel. The tour was both outside and then inside. It was amazing the work that went into building this hotel over centuries. The ball room, tea room, lobby etc where spectacular to see. Great tour.
Written October 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alma D
1 contribution
5.0 of 5 bubbles
Sept 2023 • Couples
We took the Alhambra tour with Andrea Fernandez, great tour guide with broad knowledge!! If you have a chance to visit Granada, do not miss the opportunity to go to Alhambra and book your tour with Andrea! A must!!!!
Written September 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Camper147697
1 contribution
1.0 of 5 bubbles
Sept 2018 • Couples
We had lunch at the Hotel and were quite excited for the tour. It was a such a disappointment. We saw what we had observed while shopping and while eating lunch. We were taken to the Rose room. Please save your money. It would have been delightful to see a bedroom, a ballroom, the kitchen. The knit shop was a delight. Spend your money there!
Written September 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lisa B
Bedford, NH44 contributions
5.0 of 5 bubbles
Apr 2023
This was a wonderful tour led by a costumed guide dressed as William Maxwell (and fully in character as such), one of the main architects of the hotel. The guide had a nice sense of humor that kept things spicy.

The tour is heavy on the details, architecture and aesthetics of the hotel. There is some history mixed in there, too. The guide walked us through the different phases of construction, and that was very interesting. We started on the Terasse, and then we toured the lobby and its various segments, the restaurant and bar area and a guest room. The tour took approximately 1 hour (perhaps a few minutes longer).

I was traveling with my husband (a civil engineer who loved hearing about the construction and design), my thirteen y.o. son (analytical kid who has a strong interest in facts and history) and my nine y.o. daughter (who is none of the above). My husband, son and I thoroughly enjoyed the tour. It was just the right length and gave us all the information we needed to understand the hotel and how it came to be there. Our daughter was less enthusiastic and probably “checked out” after about thirty minutes. That was okay, though, because it was still an important experience that she’ll remember and appreciate as she gets older. There was enough movement around the hotel to keep her distantly engaged, and it minimized her whining. She was the youngest participant in the tour. It was mostly adults, and we were urged to be respectful and quiet in the hotel, so if you have young children, for your own peace of mind, you might want to hold off on this until they’re a bit older.

There is also the option of reserving an English speaking tour guide or a French speaking tour guide. And as others have suggested, book your tour online in advance. We went in April and were able to book the evening before. I imagine yours will fill up faster during the summer months.
Written April 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tammy_and_Brent
Calgary Alberta94 contributions
3.0 of 5 bubbles
Apr 2018 • Couples
A guide makes or breaks a tour and our guide was just okay. The best part was seeing the different ball rooms and the Rose Room for the history related to the Quebec Conference. Also good to find out there are displays in the basement and photos on the second floor near the Rose room. Liked learning about the different wings built over the years and seeing photos in the binder the guide had.

If you are staying at the hotel, the tour is $15 including taxes when booked through the concierge. We booked the day ahead and only had the option of the 3pm tour since the 11am tour only had 1 spot left.

The first 15 minutes are outside, though if it is cold out, you get to stay inside the meeting spot "Au 1884" on Terrasse Dufferin for the beginning of the tour.
Written May 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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