The Concierge at the Fairmont arranged the tour. Cicerone took the three of us on a group walking tour with myself in a manual wheelchair. Tours Voir-Quebec refused to take us even though I had been going around old QC without much difficulty (on the upper city level) for hours with the help of my husband. Our character, Charles, provided us a wonderful experience filled with history of QC including an amusing story regarding the statue of Samuel de Champlain, visited the walls and cannons, historic churches, artisans area, the oldest university, a park and the old Post Office and ended the tour on the "most beautiful street" close to unique shops and the funicular in the lower level of old QC. The funicular much like an elevator provided transportation back up to the Dufferin Terrace. This tour did not have any steps but did have a steep hill to descend which we were able to do. The cobblestones down on the plaza/square took us an extra minute to cross but were doable for us. Not every disabled person could do this but a good percent could on the upper level with assistance. We thoroughly enjoyed the tour and wish to thank the Fairmont's Concierge, Vincent, and Cicerone Tours/Charles for this wonderful experience.