Up North Adventures
Up North Adventures
4.5
Fishing Charters & ToursSelf-Guided Tours & RentalsKayaking & CanoeingDay Trips
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Full view
About
Up North Adventures is an award winning adventure travel outfitter based in downtown Whitehorse, Yukon. We have been helping people from all over the world experience one of the most unique places on Earth since 1991! Our complete selection of trips and tours are designed to help you experience and enjoy the Yukon year round.
Whitehorse, Yukon, Canada
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.5
164 reviews
Excellent
142
Very good
11
Average
1
Poor
5
Terrible
5
Courtney W
Burnaby, Canada74 contributions
Feb 2023
AMAZING! we did dog sledding with this company (booked through arctic range adventures) and I was sooooo impressed.. Total was 4 hrs as we got to ride with the dogs for 1.5-2 hrs. Everyone had to drive their own muktuk and that was an amazing experience. Each got 4 dogs and clothing was included. Our tour guide was french and he made the experience comfortable and fun. We rode on the lake as well as in the forest. We went on a really sunny day and our guide said we were very lucky cause the view was beautiful. He even took pics for us half way through and made sure we were safe and always checked up on us.
I highly recommend renting with this company.
I highly recommend renting with this company.
Written February 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gail C
1 contribution
Sept 2023 • Friends
We were the other couple on what was clearly a disastrous canoe trip which another party has already commented on below. Firstly when viewing the whole event in retrospect, it is clear this is only a trip that should be undertaken by experienced canoers. We were inexperienced and had little or no experience on the water, and the wind and river conditions whilst looking reasonably calm, were actually such that to canoe safely, you did required previous experience.
When the other couple capsized, the guide stayed (as he should) with the capsized couple, but that left us, 2 canoes on a fast flowing river, without a guide, or more importantly any prior instruction on what to do if this happened. The safety briefing did not exist, we were fitted with a life vest a paddle and told how to steer the canoe then put on the water. We were not told what to do in the event of a capsize, or if we became separated from our guide. The guide did his best, but having a large excitable dog on the trip complicated things a lot. After rescuing the capsized couple he returned to our 2 boats where we had both made to the bank, and where we were holding onto fallen tree trunks against the flow of the river. The guide attempted to restart the trip, but within minutes it was clear the Japanese couple could not control their canoe, and the guide decided to land them further down the river. To do so he put them in his canoe and towed their canoe, instructing us to follow him which we did. The guide was unable to get the Japanese couple to row properly and to compound things the canoe he was towing then sunk. We made to the landing area safely, however the guide ended up having to drag his 2 canoes 200m back up the river bank, to then advise us the trip was cancelled. This is advertised as a trip suitable for beginners. We found out subsequently that the trip was supposed to be approximately 20km long with few if any landing points on the way. We are lucky that what could have been a dangerous event in the end was not. The management when we spoke to them, bluntly could not give a damn, they had our money, we had signed their waver, they were not interested in discussing what happened. I would not recommend this trip to beginners.
When the other couple capsized, the guide stayed (as he should) with the capsized couple, but that left us, 2 canoes on a fast flowing river, without a guide, or more importantly any prior instruction on what to do if this happened. The safety briefing did not exist, we were fitted with a life vest a paddle and told how to steer the canoe then put on the water. We were not told what to do in the event of a capsize, or if we became separated from our guide. The guide did his best, but having a large excitable dog on the trip complicated things a lot. After rescuing the capsized couple he returned to our 2 boats where we had both made to the bank, and where we were holding onto fallen tree trunks against the flow of the river. The guide attempted to restart the trip, but within minutes it was clear the Japanese couple could not control their canoe, and the guide decided to land them further down the river. To do so he put them in his canoe and towed their canoe, instructing us to follow him which we did. The guide was unable to get the Japanese couple to row properly and to compound things the canoe he was towing then sunk. We made to the landing area safely, however the guide ended up having to drag his 2 canoes 200m back up the river bank, to then advise us the trip was cancelled. This is advertised as a trip suitable for beginners. We found out subsequently that the trip was supposed to be approximately 20km long with few if any landing points on the way. We are lucky that what could have been a dangerous event in the end was not. The management when we spoke to them, bluntly could not give a damn, they had our money, we had signed their waver, they were not interested in discussing what happened. I would not recommend this trip to beginners.
Written October 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback Gail. We are disappointed to hear that the tour was not totally satisfactory. We would just like to take a moment to explain a few key points from that day.
That section of the river is a beginner friendly paddle but we do understand that on this specific day there was an odd wind blowing and management is in the process of looking into taking certain steps to alter tours on days when there is unusual winds. Your guide for that day has a lot of experience and management did do 5 evaluations throughout the summer on their introduction and management deemed it to be very satisfactory. That being said management did have a meeting with the guide to discuss about this review and their introduction and also their pet not being under control.
Unfortunately, there is some confusion on our end in regards to our notes that day. Management that day was told by yourself and your partner that said guide "did a great job and did not want to complain about the tour". Another key note from that day is management was told that yourself and your partner were hoping to continue the tour that day down the river, which management advise that if the guide has canceled the tour due to participants safety then the company will put full trust in the guide for that decision.
Unfortunately, with the 1 star review this is leaving us quite confused as we were under the impression that you and your partner were wanting to continue the trip and did not struggle in the canoe.
Please note that we are not trying to play who said what game. We are just genuinely confused as management believed there was an understanding as to why the tour was canceled since it was asked for the possibility of continuing the tour.
We would be more than happy to discuss this directly with you and see if there is anything we can do to rectify this review. As always we really do appreciate our guests taking the time to leave a review and once again we do apologize that your tour was not totally satisfactory.
You may email us at upnorth@upnorthadventures.com should you have any questions.
Written October 25, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FAYE
29 contributions
Mar 2024 • Couples
We did the full day ice fishing and snowmobile package booked through Muktuk and had Isabel as our guide. Thanks to our amazing guide, we caught a trout, had a wonderful lunch out on fish lake, and had a blast riding a snowmobile through a beautiful trail. Isabel was awesome from start to finish, making sure we were warm, well fed out on the lake, helping us through the whole process of gearing up and securing the fish, and keeping us safe on our snowmobile while pointing out tracks made by the local wildlife. Thank you so much Isabel!
Written March 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Isaac B
2 contributions
Jan 2022 • Family
Kieran, our guide, was amazing! We didn’t roll over and got to see a lynx! The views were incredible. We went all the way up the mountain, and being able to see the airport, city, mountains, river, lake, and tree line all in one amazing view. It was amazing. I cannot stress enough how worth it this trip was. I would 100% recommend.
Written January 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian R
Miami300 contributions
Jan 2020
We did the half day snowmobile tour, we had a great time. They provided winter clothes: gloves, winter parka, boots, face baklava.
Tour guide was great very aware of our safety. It made the tour great. We went to trails and a frozen lake.
Tour guide was great very aware of our safety. It made the tour great. We went to trails and a frozen lake.
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Christian,
Thank you so much for taking the time to write us a review. We are happy to hear you enjoyed your trip with us!
All the best,
The Up North Adventures Team
Written February 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helen F
1 contribution
May 2024 • Couples
I have to start with Larkin (I really hope I spelt her name right) is an absolute champion!!. Views on the Yukon River were stunning and well worth the trip. We did Whitehorse to Shallow Bay... well at least almost to Shallow Bay. Turns out the bay is not the only part that was shallow today. River and Lake Laberge happened to be very low at the end and we had to get rescued from another location. She was an absolute trooper and helped us carry the canoe and kayak up an unexpected long road with a locked gate at the end of it. So you can rest assured that when things go sideways (as they have for us quite often in our Yukon trip) you are in such great hands to help you out again. Thank you so much for a great experience and a fabulous rescue.
Written May 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanne
Flesherton, Canada9 contributions
Jan 2023 • Friends
We had the most amazing snow mobile experience today.
Most eople of our group had never been on a snow mobile. Guide Felix explained everything very well and with a lot of patience.
After a couple of minutes everybody felt comfortable driving. We saw beautiful sights, crossed Fish lake, met a dod sledding party, drove up to a plateau overlooking the lake (cookies and hot chocolate) and visited a creek. Lots of opportunities to go real fast.
The snow mobiles were in perfect condition, the rental gear was clean and fit well.
Felix is a very knowledgeable guide. He also checked on us constantly during the tour.
By far my favorite snow mobile tour ever. Thank you!
Most eople of our group had never been on a snow mobile. Guide Felix explained everything very well and with a lot of patience.
After a couple of minutes everybody felt comfortable driving. We saw beautiful sights, crossed Fish lake, met a dod sledding party, drove up to a plateau overlooking the lake (cookies and hot chocolate) and visited a creek. Lots of opportunities to go real fast.
The snow mobiles were in perfect condition, the rental gear was clean and fit well.
Felix is a very knowledgeable guide. He also checked on us constantly during the tour.
By far my favorite snow mobile tour ever. Thank you!
Written January 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah VE
5 contributions
Mar 2023 • Solo
I did both the snow mobile tour and the dog sledding and both were outstanding!
Derek was so patient and gave clear instructions for using the snow mobile. He talked about the lake and its history and we even got hot chocolate on the mountain!
Nicolas and his pup Yuma were my guides for dog sledding and they were both incredible! It was amazing to work as a team with the dogs and get to see so much of the forest!
I will be telling everyone for a long time that they need these experiences in their lives!
Derek was so patient and gave clear instructions for using the snow mobile. He talked about the lake and its history and we even got hot chocolate on the mountain!
Nicolas and his pup Yuma were my guides for dog sledding and they were both incredible! It was amazing to work as a team with the dogs and get to see so much of the forest!
I will be telling everyone for a long time that they need these experiences in their lives!
Written March 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda T
2 contributions
Aug 2021 • Friends
Lake Lebarge to Fort Selkirk by motor boat
, 5 days 4 nights. Amazing! Guides were excellent, knowledgeable about river and history. Great food, great campsites. Thanks Up North Adventures
, 5 days 4 nights. Amazing! Guides were excellent, knowledgeable about river and history. Great food, great campsites. Thanks Up North Adventures
Written August 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sana U
5 contributions
Jan 2023
We had an amazing time snowmobiling with Up North! They take their time to prep and explain everything, which was great especially for beginners like us. It was a unique experience and loved that it was a small group of about 11 people total. I would definitely book with them again.
Written January 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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