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Hekou Customs Site

Open Now: 12:00 a.m. - 12:00 a.m.
Open today: 12:00 a.m. - 12:00 a.m.
Review Highlights

Came here on our way to San Pa, here is what we think: Ambience: 3/5 Cleanliness: 3/5 Physical... read more

Reviewed December 16, 2017
via mobile
No complaints here, really. Pretty standard border crossing!

Fairly clean and looks relatively new from the inside, the crossing here both directions was... read more

Reviewed May 19, 2016
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Traveller Overview
  • Excellent12%
  • Very good31%
  • Average45%
  • Poor6%
  • Terrible6%
16 Dec 2017
7 Nov 2017
“Easy and Quick Border Crossing”
Open Now
Hours Today: 12:00 a.m. - 12:00 a.m.
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No.1 Renmin Road, Hekou County 661300, China
Reviews (16)
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Reviewed December 16, 2017 via mobile

Came here on our way to San Pa, here is what we think: Ambience: 3/5 Cleanliness: 3/5 Physical Ease: 5/5 Fun: 2/5 Value for Money: 5/5 The Good: For the cultural buffs, this is one place to visit, there is a temple here for the...More

Thank S102OOdaniell
Reviewed November 7, 2017 via mobile

We went over for a day trip from Vietnam and had no luggage. The Vietnamese side wasn’t too bad. Immigration at Saigon Airport made a slight error with my entry stamp when I originally entered Vietnam so that cost me about a 15 minute delay...More

Thank scottofhawaii
Reviewed October 24, 2017

Think this customs office can only accept and scan passports from China and Vietnam. Being a Singaporean, i was subjected to people clearing and walking past me so quickly, while i took there for more than 25 mins answering questions from the Customs officer, why...More

Thank Elisechow
Reviewed May 19, 2016

Fairly clean and looks relatively new from the inside, the crossing here both directions was uncomplicated; my girlfriend and I did get pulled aside for questioning in both instances. Despite this, staff were courteous and the delay was expected. I'm not sure how well non-Chinese...More

Thank OdysseanTravel
Reviewed December 28, 2015

There were four of us who went through the Lao Cai side customs point in about 5 mins. We walked across the bridge and into the Hekou side. I was sweating a lot as I was carrying three backpacks as after Yunnan we were going...More

1  Thank PB852014
Reviewed August 12, 2014

The site itself is quite good, everything is clear and well indicated. Staff was friendly, but I've never seen a passport check take so long. This seem to apply to any non-Chinese and non-Vietnamese person going through this border, much less traveled by us than...More

1  Thank N F
Reviewed May 19, 2013

Customs formalities on the Chinese side took much longer than usual. I've gone in and out of China many times. The customs agent here seemed inexperienced and took extra care examining my passport since it has had pages added that look slightly different from the...More

Thank ZhongguoKM
Reviewed January 16, 2013

On our way from Lao Cai, we were thing of doing some shopping at the Chinese border. 6 of us, all Singaporeans, queue up for immigration procedure. 5 of us were delayed for almost 1 hour. The custom officials there said the security lines in...More

2  Thank new88
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Questions & Answers
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August 9, 2016|
Response from OdysseanTravel | Reviewed this property |
It is not 24/7, I believe it opens (on the Chinese side) at 07.00 but I'm not sure when it closes or if there are alternate times for weekend/holiday. Good luck!