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We have tried to go here on two separate occasions in the last month.
On the first occasion we went in and were told by the staff they were closing early as it wasn’t busy and that they were not letting anyone else in. It...More
Took my nine year old daughter along today and she thoroughly enjoyed the experience. Staff were so helpful and couldn’t do enough for you! Everywhere is so clean and clearly the owners pride themselves on cleanliness which other similar play centres I have visited could...More
This place is popular as a cheap getaway for a few hrs with the kids. Food is not great nor cheap. The kids really enjoy themselves up to the age of around 6. Its a bit scruffy but you can have as long in there...More
I went today with my grandson before paying I asked did they have pottys and small toilet seats as he is in the process of toilet training I was told they did, once in my grandson asked to go the toilet to my surprise no...More
Entry prices are average for our area, though they do a meal deal (entry + children’s meal) which is quite good value! The soft play area is brilliant, and has plenty to do, especially with the recent expansion to the under 5’s area. The food...More
£11 for 2 children just to play. Better soft plays are £2-3.50 per child priced, usually with some staggering with respect to age of child. In polar palace - ALL children - even if 1 pay £5.95 to just go and play. Then hot drinks,...More
Had my daughters party at polar palace today for a 2-4 party an experience I won’t be repeating. Firstly waiting 10 minutes to speak to someone to acknowledge us at reception, then party host came over to introduce herself and run through the timings of...More
Wow, very well done. We booked my son and his friend onto the nerf gun wars night and what a treat, very well done and safety is paramount. The kids were well supervised and never allowed to run riot the whole two hours was very...More
Great place to take the kids. New Under 5's area is good new addition. Food is nice and staff are really friendly and helpful. Always clean and staff often cleaning and vacuuming. Love the beano comic wallpaper in the toilets which are always clean. Overall...More
Kids love it! The staff looked well over worked. Same staff in every time I visit and I can't help but feel sorry for them. Can easily tell as a customer that they are drained from working long hard hours and receiving grief from other...More