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Catamaran Experience

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El Porvenir, Panama
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Catamaran Experience
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oui4 wrote a review Sep. 2019
Seattle5 contributions
My wife and adult children spent 3 nights on the Arcadia with Franco and Paula and had a wonderful time. The food was all 5 star with fresh fish and lobster every night. There is a strange review below about the crew drinking and fighting and while they did join us for a drink, they never showed signs of over doing it. The boat was very clean and in perfect repair. We really enjoyed the stories of Franco and Paula crossing the Atlantic 3 times. These guys know what they are doing and I highly recommend them! We used I Travel by Boat for the booking and all transfers and transactions were smooth, I recommend them also. Thanks Franco and Paula, it is a trip we will never forget!
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Date of experience: September 2019
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helix15 wrote a review May 2018
Pdx14 contributions7 helpful votes
This company, and the rep named Cedric, did not tell the truth, did not help or respond when the transportation they arranged for us never came, and refused to talk with us once they had our money. Your safety is in danger if you choose to use this company! There are other similar reviews - pay attention! The islands are beautiful and worth visiting, but NOT with this company.
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Date of experience: March 2018
4 Helpful votes
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DouglasK825 wrote a review Mar. 2018
Santiago de Veraguas, Panama146 contributions49 helpful votes
+1
Franco is a very professional Captain, and I completely respect all that he did for us.... First the boat was in perfect condition and it was due to constant care Franco took of his equipment. I also have a similar boat, and I know what it takes to look after it. Franco did not have any hard alcohol on the boat and (since I do not drink), it was fine with me. The Russians I was with on the other hand,,, will drink anything that looks like liquid. In fact, they went hunting for alcohol at one of our stops. Clearly Franco was not enthusiastic about this and mentioned that there had been bad experiences with guests drinking too much. At the end of the day, the Russians behaved themselves and the boat trip was a wonderful experience. In fact, it would be difficult to imagine any criticism. You have to remember that you are guests at someones boat, which is also their home. Thank you Franco..
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Date of experience: March 2018
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boris c wrote a review Jul. 2017
6 contributions
+1
We travelled from Brasil, 3 couples at 40's, just to spend few days in St Blas. Wonderful experience at Arcádia, where Franco and Paula were absolutely perfect hosts! Franco left us confortable and Full of confidence to explore the place, while Paula was making sure we were happy with the food she was cooking. They have a good relationship with the Kunas (natives) and a good Control of the boat and the área. Franco uses his experience as a hostee in Spain and Ibiza, always in a good mood, trying to make us the best use of the time. I fully recomend their boat and services, and I would do It again. Thanks to Franco and Paula for the unforgetable experience!
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Date of experience: July 2017
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Andrea D wrote a review Apr. 2017
Boston, Massachusetts4 contributions10 helpful votes
I recently took a 4 night cruise to the San Blas Islands and I will start by saying you should definitely go! It is beyond beautiful just make sure you do not go on this boat. I would also like to say I know peoples businnesses rely on reviews so I did not want to write this but felt I had to for the safety of any future travelers on the Arcadia 40 Ft Catamaran with Franco and Paula. The first two nights were amazing they were attentive and the food was great. However on the 3rd and 4th night it turned into the vacation from hell. Paula drank too much and could not cook for us the 3rd night so Franco did and the final night they both got drunk which lead to them arguing and beating each other up in front of us. She pulled a knife on him and then she was knocked out cold and unresponsive. My friends and I were on a boat in the middle of no where with no one to call - it was terrifying and could not sleep. It went on for hours. There is a restaurant on one of the islands and the people there warned they were always like this. It was not an enjoyable vacation at all and when we confronted him and the tour company they tried to turn it on us by said you were drinking too! Which is true but we were on vacation, not beating each other up and certainly not drunk. We entrusted our safety with the captain and his boat. I HIGHLY RECOMMEND you do not go on this boat. FIND ANOTHER and do not use San Blas Tours (sanblastour.com) wit Cedric- find another way to book.
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Date of experience: February 2017
5 Helpful votes
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Response from catamaran e, Propietario at Catamaran Experience
Responded Apr. 22, 2017
They came on the 2nd of January, post as farts from the Waldorf Astoria taking with them pillows, towels, and as a matter of fact, they could not go back to the hotel, they boarded many bottles, then I realise it was all spirits: vodka, Rom, they were drinking from the morning, too late at night, they have been disrespectful with the locals, the atmosphere was tense, Paula was nervous, their interest was in gossips and drinking, They tried with the Visa to have their money back, then half, at the end with all the proof provided by as and San Blass tour and the hotel the Visa decided they were not entitled to a recount. That way 4 Months after as a last retaliation they wrote this nice review on trip adviser. People that know me they know that while on board, I don't drink at all that is my rule N 1, I am a professional skipper from the RYA and that is an obligation that we have. I recommend people to come to Guna Yala (San Blass) is a wonderful place, but if you want to party like crazy go to Ibiza, Miami
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