McArthurGlen Designer Outlets Vancouver

McArthurGlen Designer Outlets Vancouver

McArthurGlen Designer Outlets Vancouver
3.5
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
10:00 AM - 8:00 PM
About
Imagine grabbing the best deals and latest trends while strolling through a quaint European shopping village with tree lined shops, a dancing fountain, adventure play area and more. McArthurGlen Designer Outlet Vancouver Airport, is the first of it's kind to open in the Vancouver area, and brings you just that. You'll enjoy shopping at it's finest with world renowned designer brands, a myriad of dining options and entertainment for everyone. It's the must see destination you won't find anywhere else.
Duration: 2-3 hours
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Top ways to experience McArthurGlen Designer Outlets Vancouver and nearby attractions

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

3.5
340 reviews
Excellent
68
Very good
137
Average
89
Poor
21
Terrible
25

asim k
3 contributions
May 2023 • Solo
Calvin klien outlet was the worst outlet .Bought a box containing 3 underwears .In one week the stitching came out .Mersel who is the store manager was also not very concerned or cared much in my opinion.Overall not a great experience as they are selling substandard products
Written July 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joseph L
1 contribution
May 2023 • Friends
They only have 6 working luggage lockers, they probably aren't trying to fix them. Staff seemed to know its an issue, but not their fault management won't put the money into fixing it.
Written May 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Peter D
Ledbury, UK384 contributions
Apr 2023 • Couples
Really easy to get to from the city on the metro Templeton Station and a walk across the car park.

Lots of choice and the stores are a good size with plenty of stock.

For some people they may think food is limited but I go to shop not eat.

One of the best malls I’ve been to in N America
Written April 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sinyt28
Singapore, Singapore5 contributions
Mar 2023 • Solo
I am extremely appalled, shocked and disappointed with the Guest Services personnel on duty on Monday 13 March 2023 at noon.

I politely enquired about the extra 10% discount for foreign tourists at the outlet only to be barked and yelled at by the Guest Services personnel on duty. She is the rudest person I have encountered in my entire life. She has certainly spoilt my entire shopping experience at the otherwise lovely Outlet mall.

I have since written to the Operations Manager at the Outlet mall, only to be met with complete silence on the matter.

I am sharing my extremely disturbing experience now so that other visitors do not suffer the tyranny of this Guest Services personnel.

Written March 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jez+stacy
london19 contributions
Mar 2023
This is the best shopping Vancouver has to offer. Its set in the model village style of a European village (squint your eyes and you could be in Vienna) Most malls are dull, grey and indoors. this one is outdoors (so best to go on a day when it is not raining). This place has all the best stores and brands, and they are often having a sale. Great for bargains on shoes, and clothes. It is well located for YVR (it's literally at the end of the runway) so it is a good place to spend a few hours before a flight if you are looking to get some last minute shopping in.

There are trails close by such as Pirates' Cove and McDonald Beach Park.
Written March 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Hhandralee
Vancouver, Canada4 contributions
Feb 2023
The product of Ralph Lauren is great. However success on target will depend on how the Associates nor the Manager deal with their customers.

I wish I could give this Boutique at Mac Arthur Glen a zero star rating because majority of the employees have no knowledge of customer service. But I believe it is all due to the Manager's lack of Customer Service Training. He treats his customers in a very disrespectful and unpleasant manner, and the majority of his staff follows the same way. That is completely incorrect. I feel bad for the company's big boss.

I went there last Feb 12, 2023 and bought set of shirts. Since I am not sure about my size, I asked if there is a sample to see wether the item fits me.
Cashier stated that their policy is to guess your own size and if its not the right one, you can not return the item. I respected the policy though it does not make sense. My partner and I were really tired, it was raining and we just wanna go home. But are they having a bad day or not happy with the job? Giving attitude to customer and tolerated by the Manager? That's awful. You better quit dear.

What a horrible encounter. I wish they would suspend the Manager and send him to a Customer Service training course. I'm not sure what the manager's name is, but it says 'KABIR' on my receipt.

Ralph Lauren Please work on this. A lot of your customers are going on shopping to relax not to gain more stress.
Written February 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

C D
1 contribution
Jan 2023
All sales attendants on the stores i visited provided excellent service.
Shopping is always a wonderful experience, so many selections, and great discounts!
Definitely a gem in Vancouver not just in shopping and restaurant food options but ambience and accessibility with tons of parking!
Written January 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jason Knibbs
Medicine Hat, Canada228 contributions
Oct 2022
Great place to kill if you have time before your flight. they offer free lockers for luggage which is amazing and welcomed! don't expect US Outlet pricing though, better than retail but still on the high side IMHO
Written October 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SS26
Casablanca-Settat, Morocco8 contributions
Sept 2022 • Couples
Limited stock and relatively quiet compared to other outlets when we visited. Had the staple brands seen at most outlets.
Written September 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Snowy874
Victoria, Canada298 contributions
Feb 2022
An outlet mall with high end shops. Kate Spade, Jimmy Choo. Mostly fashion shops. A couple of kitchen shops. Lots of deep discounts but the original prices are very high so you still have to pay big bucks.

A nice place to stroll around and the merchants seem to be friendly. Avoid the Japanese Kitchen. High prices, poor food, surly waitress.

Washrooms are inconveniently located, up a huge flight of stairs. Not elderly friendly or for those who don't do stairs.

Big parking lot with lots of spaces. Minutes away from the airport.
Written February 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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MCARTHURGLEN DESIGNER OUTLETS VANCOUVER - All You Need to Know BEFORE You Go (with Photos)