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Mad Dogs & Englishmen

Features Animals
Canmore, Canada
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About Mad Dogs & Englishmen
We are a small family-owned and operated Sled Dog Touring company running dogsled tours out of Canmore, AB in the Kananaskis Provincial Park adjacent to Banff National Park. We have been in operation for 15 years with the British Army our main client. We run 2-hour, Half-Day, and Full-Day. This year we have opened our Kennel for tours during the summer season so we can offer family-dog adventures year round. We specialize in smaller groups and encourage involvement so you can experience dogsledding like a real musher.
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Hours Today: 8:00 a.m. - 5:00 p.m.
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Mad Dogs & Englishmen
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JamieMarieB wrote a review Oct. 2020
Canada168 contributions110 helpful votes
We were hoping to see the dogs in the summer but most places in Banff and Canmore were still closed due to COVID-19. So we were thrilled that we were able to go for a fall tour, my 9 year old daughter could hardly wait to see the sled dogs. The Kennel Tour was so informative, I knew a bit about Working dogs and Alaskan Husky but we learned some new information. Husky’s are typically very vocal (Google youtube of Husky’s “singing”) but they settled down once we started walking around. It was great to be able to pet some of them, but we wish we could have been there all day to pet them all! We look forward to returning for a winter sled dog tour.
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Date of experience: October 2020
1 Helpful vote
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Cmouse92 wrote a review Jul. 2020
Edmonton, Canada91 contributions14 helpful votes
We had a really good time! The weather was bad in the morning so my boyfriend and I ended up being the only people who went out to go on a tour, which was great! The weather got nice and it was a great time. The dogs seemed happy, some of them a bit shy but warmed up to us eventually. We learned a lot about them and got to take our time on the very neat stops. 👍🏻
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Date of experience: February 2020
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Mel Nod wrote a review Mar. 2020
1 contribution
This is our second dog sledding experience for my family and first with Mad Dogs. It's a smaller organization and we found the tour more personal and interactive. My family had an amazing morning tour through the mountains. We took the Mountain Musher tour which is a few hours out at Spray Lakes. To be concise I've list what we like and disliked.. Liked.. - dogs were so friendly and obedient. Our kids loved interacting with them. There is nothing to fear about the dogs. We got there early and got to interact with the dogs which was nice. - mid week tour get 10% off! - we were in a group of just our two sleds (perhaps because we were mid week) - the guide (Kelly) was terrific. She loves those dogs. So much interesting information and so nice. If you can get in the sled that a guide, you'll get so much about the area too. - alternating sleds get to drive by themselves. It's a little scary at the start and you think your going to fall off but you get the hang of it quickly . - It's an unbelievable sensation being pulled by dogs on a sled, on the lake in the mountains . It's dead quite (dogs don't bark when they pull), air is fresh and scenery is just crazy. It was just our two family sleds out there with the lake all to ourselves. That's a feeling we will never forget. Dislikes - Spray lakes is cold and windy. Although the temperature was a pleasant -8C in the trees it was so cold on the lake coming back. I would suggest watching the weather forecast to make sure the wind chill is not too bad when you book. Consider wearing a belaclava and ski goggles (your family will think you look like a geek but you'll be thankful for it especially if you have to drive the sled) - You have to get to the Spray Lake site on your own. The road up there can be difficult (dangerous) especially if it has just recently snowed. Sanding trucks do their best but it still can be slippery and other local drivers on the road drive fast. Give yourself lots of time to get there. - you need to be in control of your dogs in the "non-tour guide" sled at all times! (We stopped, and the dogs fooled me into thinking they would stay. They didn't after I got off and it got messy). Someone in the group needs to be alert and working for the two hours. Overall my family really enjoyed the entire experience with the pros and cons. I would recommend the Mountain Musher tour.
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Date of experience: March 2020
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Response from HedgieAlberta, Owner at Mad Dogs & Englishmen
Responded Apr. 25, 2020
Thank you for the review and great feedback for future clients.
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Lauren C wrote a review Mar. 2020
1 contribution5 helpful votes
My trip to Banff was absolutely amazing EXCEPT for my experience at Mad Dogs. As a huge dog lover, I was so excited to go dog sledding & take photos & pet the sled dogs. Please don’t make the same mistake I did - please research this company & how these dogs are treated before booking and losing $600 and entire day of vacation. When my friends and I arrived at the site, it was immediately clear that these dogs were not happy and that these dogs were not being treated well. I am shocked by the amount of five star reviews this company has. As we pulled up to the ranch 20 minutes before our tour was scheduled to start, we saw one of the staff pulling a dog out of the crate by his neck and dragging him to his spot on the sled. I personally, would never drag my adult dog by his neck. After seeing this we had a bad feeling, but were still hopeful for a fun day. After signing waivers, we went to pet the dogs who were already chained to their spot on the sled. Of the 30 dogs that were there for the tour, I can confidently say that at least 24 of the dogs had their tails tightly all of the way between their legs. The staff had told me that the dogs are simply “shy.” Dogs that are happy and feel loved DO NOT have their tails between their legs. Again, we witnessed staff dragging other dogs by their neck to their spots. The dogs were not walked with leashes nor were they carried comfortably. Staff either dragged them or tossed them over their shoulder and threw them to the ground. After petting these sad and depressed dogs and witnessing the staff interact with them, it was extremely obvious that these were not dogs that were loved or were happy to have a “job.” Although we had already paid in full for the tour, we knew there was no way we could go on the tour and support this horrible business. When I told the staff that we would NOT be going on the tour because we felt uncomfortable watching the dogs be dragged by their neck and standing in complete fear, the staff had ZERO response. The staff did NOT reassure us that these dogs were well-treated or loved in any way, rather the staff made fun of the jacket I was wearing.. great customer service alright. I wish I had done more research before booking because at first I had only found five star reviews. I also found on the company’s website that these dogs live there entire lives outside on a five foot chain. The pictures of these dogs living conditions make me so sad. I think of my own dog and how scared and sad his life would be if he had to live outside in negative 10 degree weather on a chain with no love, no warmth, no toys, no bed. Two weeks later, my friend talked to the owner in an effort to try to get our money back. Although I was not surprised, they did not refund us even though we did not go on the tour. The owner actually accused my friends and I of being part of a vegan activist group in Calgary - nope.. we are just dog loving girls from NY. If we were vegan activists would we pay for a tour and for an entire day of our vacation to be ruined? Nope. Please don’t make the same mistake I did - please research this company & how these dogs are treated before booking and losing $600 and entire day of vacation
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Date of experience: February 2020
2 Helpful votes
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Response from HedgieAlberta, Owner at Mad Dogs & Englishmen
Responded Mar. 13, 2020
This review is posted by an animal activist who on the same day as other protests across the country, booked onto a tour with the single intent to cause a scene and commotion, then refuse to do the tour while taking photos and video footage. We do have proof of this affiliation which has been given to the police. This harassment is an ongoing investigation. We do not mistreat our dogs and the dogs love the work they do. What they don’t love is people screaming and yelling around them and scaring them half to death. We had other clients on the same tour who have written blogs and reviews about how wonderful their experience was (after these 4 left of course). Their reviews can be seen on Facebook.com/urdumom and urdumom.com. It is amazing that these people were on the same tour? This is the truth of it. What they are saying is completely untrue. We have not refunded due to the fact that we could have had other clients on this tour who actually did want to go dogsledding. After all, we do still have to pay the guides for their hard work and feed and care for the dogs. You would think they would think of this.
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BuffaloTraveler wrote a review Mar. 2020
1 contribution3 helpful votes
When I arrived for the tour, my friends and I saw the staff dragging the dogs by their neck out of a van. The dogs had their tails tightly between their legs and were visibly scared. It made me very sad to see that these dogs clearly were not happy. If these dogs loved their lives & loved pulling sleds, they would all be wagging their tails. After seeing how sad these dogs were, my friends and I decided to not go on the tour. For some reason, the owner thinks my friends & are part of an organized activist group... this is very false. In fact, the employee himself even pointed out that my friend was a "hypocrite" for wearing a fur jacket while she was questioning if these dogs were being treated well. I am not an activist, I was a tourist who felt uncomfortable and sad when seeing these dogs be dragged and tremble with their tails between their legs. Before booking please research this company fully and ask yourself if you are okay with supporting a company whose dogs live their entire lives on a chain outside through freezing temperatures.
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Date of experience: February 2020
1 Helpful vote
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Response from DawnDonald, Owner at Mad Dogs & Englishmen
Responded Mar. 10, 2020
This review is posted by an animal activist who on the same day as other protests across the country, booked onto a tour with the single intent to cause a scene and commotion, then refuse to do the tour while taking photos and video footage. We do not mistreat our dogs and the dogs love the work they do. What they don’t love is people screaming and yelling around them and scaring them half to death. We had other clients on the same tour who have written blogs and reviews about how wonderful their experience was (after these 4 left of course) We have been in contact with police in regards to this matter. What they are saying is completely untrue. We have not refunded due to the fact that we could have had other clients on this tour who actually did want to go dogsledding. After all, we do still have to pay the guides and feed the dogs. They should have thought of that.
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