Sanctuary Day Spa Waterloo

Sanctuary Day Spa Waterloo: Hours, Address, Sanctuary Day Spa Waterloo Reviews: 4.5/5

Sanctuary Day Spa Waterloo
4.5
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Tucked away in the North end of Waterloo, the Sanctuary Day Spa has been nurturing the wellbeing and beauty of local residents and visitors to the region for the past 17 years.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Popular mentions

4.5
405 reviews
Excellent
297
Very good
61
Average
25
Poor
17
Terrible
5

hollandwood17
1 contribution
Dec. 2021
Shania was professional, kind and very efficient, I hope she will be available when I next visit the spa!
Written December 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for the 5 star review. We think Shania is pretty great to! I will be sure to personally pass along your glowing review to her.
Written January 13, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

sandrajeannagy51
Kitchener, Canada1 contribution
Oct. 2021
Very professional staff, excellent covid precautions, pleasant staff. Salon was clean and well organized.
Written October 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you Sandra for the kind words. The safety of our staff and guests is top priority for us. I'm pleased to read that you found our Covid 19 protocols made you feel safe and comfortable during you visit with us.
Written January 13, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lindagp2018
Grande Prairie, Canada3 contributions
Oct. 2021
I love The Sanctuary Day Spa in Waterloo. The staff is always welcoming and professional. The spa setting is very relaxing and i feel wonderful after every treatment!
Written October 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for taking the time to write us such a nice review. We take great pride in how wonderful our team is here at The Sanctuary Day Spas Waterloo. We look forward to seeing you again soon.
Written January 13, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

syl717
Kitchener, Canada1 contribution
Oct. 2021 • Family
We went for a massage and pedi, it was probably the worst we’ve received and the atmosphere was unfriendly and uncomfortable. For the amount we paid, I would have expected better quality, and a more professional and friendly service.
Written October 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to leave a review, we take each one very seriously. We apologize that we fell short of your expectations. We would love to follow up with you regarding your experience, please feel free to reach out to a Spa Manager by phone or email at 519-725-9904 or waterloo@sanctuarydayspas.com.
Written October 17, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

paulE7757EV
Waterloo, Canada1 contribution
Oct. 2021
Always a top level experience, highly recommended. Friendly staff make for an enjoyable and relaxing time
Written October 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

richchef2021
Waterloo, Canada1 contribution
Sep. 2021
When walking in you are greeted and attended to immediately. Great service and very clean atmosphere.
The lady who worked with me did her job professionally.
Thank you.
Written September 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ajanzen59
1 contribution
Sep. 2021
personal, excellent service, relaxing environment, professional but zen like experience, clean, great covid protection
Written September 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

sylviemlanglois
Waterloo, Canada1 contribution
Aug. 2021
Unfortunately, the person who did my French pedicure was not familiar and was new with French pedicure. I went back to the Sanctuary Day Spa to provide constructive feed back with regard t to my last experience.. I received a gift card for the next pedicure thank you. I believe that your employees should be more familiar with their skills French pedicure before to do a real pedicure with clients. Competition is out there and if you want to keep your clients, you need more follow up with your employees. Specially when I went on August 3, the person was training another employee.
Written August 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello sylviemlanglois, thank you for taking the time to leave a review. We take each review as an opportunity to improve ourselves. We apologize that we did not meet your expectation, however are happy to hear the situation was remedied on the spot for you. We hope you will give us another chance to reach our normal 5 star experience. Thank you again.
Written August 17, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Cruiser32306625202
1 contribution
Jul. 2021
Kimberly Duberick RMT is th best massage therapist that also gives hints of things to do at home to help with problem areas.
Written July 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to leave a review. Kim is fantastic at what she does, we agree! We look forward to seeing you again soon.
Written July 23, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

hgrich
1 contribution
Mar. 2021
The staff are always friendly and the service is wonderful. I highly recommend the sanctuary day spa.
Written March 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for the kind review! We look forward to seeing you again soon!
Written March 23, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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