Sanctuary Day Spa Waterloo
Sanctuary Day Spa Waterloo
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
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About
Tucked away in the North end of Waterloo, the Sanctuary Day Spa has been nurturing the wellbeing and beauty of local residents and visitors to the region for the past 17 years.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
430 reviews
Excellent
314
Very good
66
Average
26
Poor
18
Terrible
6

ashleylburbank
Waterloo, Canada1 contribution
Jan. 2023
Victoria was great, and very informative. My facial was relaxing and refreshing…and the pedicure was great!! Calming atmosphere.
Written January 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nancy W
1 contribution
Jan. 2023
I had a nice facial yesterday, it felt somewhat different than past facials but i enjoyed her technique, and my skin felt great after. Also had my eyebrows waxed, i liked the shape when she showed me the mirror, but once home with my glasses on, i notice so many hair that were left that i actually had to tweeze my eyebrows for 15 minutes, so i was disappointed. I also had a pedicure, and i 've had better results in the past on my cracked heals, i used the paddle myself at night to try to remove the rest of the dry skin.
Written January 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Nancy, Thank you so much for taking the time to write a review. I am happy to hear you enjoyed your facial but it sounds like we missed the mark on your other services. I have spent some time trying to reach out directly to you in hopes of getting a bit more information. If you could please give us a call at 5197259904 or email at waterloo@sanctuarydayspas.com that would be so helpful.
Written January 24, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

maxsamwright
1 contribution
Dec. 2022
Absolutely wonderful! Also received very helpful advice re: follow up care and use of products specific to my sensitive pigmented skin type.
Written January 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

cdkt2023
1 contribution
Dec. 2022
Nice relaxing vibe. Therapist Cindy was very calming and professional Room was well prepared the massage table was warmed and nice soft music
Written January 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

942jean
Waterloo, Canada1 contribution
Nov. 2022
I have always enjoyed coming to the Sanctuary Day Spa in Waterloo Its very clean, relaxing and professional
I would give 5 stars if they didnt push to buy products, I am only coming for the experience and would appreciate that they didnt try to upsell with very expensive products. I am quite happy with what I use and dont go to the spa to buy products
Written December 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for taking the time to write us a review, we are thrilled to hear you've enjoyed your experience's here over the years. Part of our facial experience is providing our guests with homecare recommendations customized to their skins specific needs. Our goal is never to try to upsell but instead provide the best over all service and recommendations from expert skin care providers.
Written December 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ChiaramaeC5
Waterloo, Canada1 contribution
Dec. 2022
I had a great experience at this spa, and had an amazing massage. My only comment would be is that they could warm up the massage oil before applying. It was very cold, and gives you quite a jolt when they first apply it.
Written December 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for the review, we will take your recommendation into consideration and will try to find a solution. We strive for everyone to have the best experience possible when visiting us here at Sanctuary.
Written December 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

dutchdebbie2022
1 contribution
Nov. 2022
Julie is a wonderful esthetician Such a pleasure to talk to. Great place!. Clean and very relaxing.
All the staff are amazing!
Written November 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for the review Debbie. We love seeing great reviews about specific service providers. I will be sure to pass along your kind words to Julie.
Written December 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Laura H
1 contribution
Nov. 2022
Although the experience was fantastic and the lady doing my feet was great my nails peeled partial off in 2 days. I was on vacation and had to walk around with partially painted nails.
Written November 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Laura, I am glad you've enjoyed your experience with us but am disappointment about how long your polish lasted. Please reach out to us directly so we can figure out what might have happened and what we can do to help resolve the problem.
Written December 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

S Y
5 contributions
Nov. 2022
I felt very happy every time I go to my massage appointment. Josephine does an excellent job and always care about my needs. I really appreciate her service
Written November 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
I am so happy to hear you have been enjoying your massage treatments with us. Josephine is very talented and comes highly recommended, I will be sure to pass along your kind works to her. We look forward to seeing you next time.
Written November 10, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

paularick2022
1 contribution
Oct. 2022
10/10 recommend. It is clean, relaxing, quiet. The staff are kind and patient. The RMT are wonderful. EVERY ONE OF THEM. They are all consistently excellent at their jobs. I have yet to be disappointed.
Written October 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for the lovely review Paula. Your positive feed back as is really nice to read. Thank you for continuing to book with us, we look forward to seeing you next time.
Written November 10, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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SANCTUARY DAY SPA WATERLOO - 2023 What to Know BEFORE You Go

Frequently Asked Questions about Sanctuary Day Spa Waterloo

Sanctuary Day Spa Waterloo is open:
  • Mon - Fri 9:00 a.m. - 9:00 p.m.
  • Sat - Sun 9:00 a.m. - 5:00 p.m.