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The Wave Pool

5 Hopkins St | Lois Hancey Aquatic Centre, Richmond Hill, Ontario L4C 0C1, Canada
+1 905-508-9283
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Review Highlights
The Changing room be cleaner

The swimming pool is clean and the lifeguards are alert and helpful, the kids really enjoyed it... read more

Reviewed 4 weeks ago
Ozra
,
Toronto, Canada
The Wave Pool

Great place to take children to spend an afternoon - very clean - staff very friendly and... read more

Reviewed 19 July 2017
ryan2004
,
Richmond Hill, Canada
Read all 18 reviews
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Overview
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The Wave Pool will be closed for waterslide replacement, wave machine and deck lighting upgrades from September 6 to December 9, 2016. Please see updated post on December 9, 2016 for updated information.
  • Excellent27%
  • Very good47%
  • Average16%
  • Poor5%
  • Terrible5%
Travellers talk about
“change room” (2 reviews)
“kids love” (2 reviews)
“lifeguards” (4 reviews)
Closed Now
All hours
Hours Today: 06:30 - 20:30
Suggested Duration: 2-3 hours
LOCATION
5 Hopkins St | Lois Hancey Aquatic Centre, Richmond Hill, Ontario L4C 0C1, Canada
CONTACT
Website
+1 905-508-9283
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Reviews (18)
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1 - 10 of 17 reviews

Reviewed 4 weeks ago

The swimming pool is clean and the lifeguards are alert and helpful, the kids really enjoyed it, but the changing room could be cleaner and better equipped (hairdryer for example).More

Thank Ozra
Marcia V, Guest Relations Manager at The Wave Pool, responded to this reviewResponded 3 weeks ago

Hi Ozra, We are glad you enjoyed your time at the Wave Pool. Thank you for alerting us to the state of the change rooms. We pride ourselves on keeping our facilities clean for public use. We will look into the state of the change...More

Reviewed 19 July 2017

Great place to take children to spend an afternoon - very clean - staff very friendly and lifeguards are always on alert - Would recommend that you bring your camera to take pictures of your child when they try to play in the waves. The...More

Thank ryan2004
Reviewed 24 January 2017 via mobile

We always go to wave pool few times a year. My daughter loves to go more but I usually can't make it all the time. Kids love this. It's good for adults too if they love kids because so many kids will be in the...More

Thank marjanm1
Reviewed 22 January 2017 via mobile

Took my 6 year old son here on Saturday late afternoon. Overall it was a good size pool and waves were pretty strong. Lots of pool toys, life jackets, and floaters. They had a small warm water pool for smaller kids too. Even had 2...More

1  Thank JWBKC
Reviewed 1 September 2016

So we begin our adventure by looking for a website of this place...nope...there it would have had info about the pool and their policies but...NOPE. I took my elderly mother and 2 sons. Plans were for my mom and i to lounge and the boys...More

4  Thank lisa2535
Reviewed 17 January 2016

This is not a swimming pool, rather somewhere to spend time with your kids and enjoy going with the ups and downs of artificial waves. Facility is usually clean and sufficient number of showers in the changing rooms. Sunday afternoons tend to get super busy,...More

2  Thank m_ghafoori
Reviewed 9 September 2015

We thought we would take our 3 grandchildren ages 9,7 and 5 as We had experienced the wave pool at the West Edmonton Mall. Well I was very disappointed. The pool itself is an average size but the waves were strange. Both my husband and...More

1  Thank Shelley R
Reviewed 5 August 2015

I wasn't happy with this pool. specially you pay for 2.5hr only for your use. pool was so busy and not as big as thought. it has only on slide that only operate 15minat a time.

2  Thank momforaga
Reviewed 11 April 2015

I belong to a naturist group who rent this pool twice a year. It's one of the best events we have and is always well attended. The staff are terrific and very professional.

3  Thank CBare52
Reviewed 19 November 2014

The Wave Pool has been a top local attraction in Richmond Hill for many years. Swims are offered throughout the day/evening and also on weekends. Swim lessons are available through the Town of Richmond Hill (group and private lessons). The facility also has meeting rooms...More

2  Thank ModernAdventurist
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