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Tour booked for three hour cruise with family (7 of us). Mother’s 99th birthday gift to us! It was wonderful, beautiful day to take in all the sites and loads of pictures! Going through the ‘cut’ was very interesting, only 17’ draft as picture shows above. Nice to sit and take in the scenery and relax. Staff was very helpful with our Mom as she uses a walker and finds it difficult to maneuver the gangway. At the end of the cruise they surprised us by announcing her 99th birthday over the com, brought a nice smile to her face. The ship is well appointed, safety issues gone over prior to departure, COVID rules followed and enforced, and staff very informative re history of the area. There is a snack bar on board with light refreshments. This would be a gorgeous trip in the fall as the trees change colour. Glad we got to share this cruise with a special lady💕…
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Date of experience: August 2021
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It was a very hot day, but we opted to watch from deck. It was very nice, and the scenery did bring back memories of paintings by the group of 7. However, the 3 hours cruise was a bit much for us. We found it repetitive, and one daughter even fell sound asleep. I did like the narrow passage, and the kids that jumped from the cliff. it was impressive. The bar served beer, cider, and some snacks like chips and pizza. The boat was clean, staff present and in charge, and COVID protocols respected. But it was a must for us, so we are glad we did it.…
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Date of experience: August 2021
1 Helpful vote
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Phoned Today Inquiring About The Cruise And They Said The Only Dogs Allowed On Board Are CNIB Dogs. They Do Not Allow Any “Medical Service” Animal Even Vested With Full Government Documentation, Aboard. The Service Animal Must Be Crated. Service Animals Are Not Pets. Under The Law, They Are Considered To Be Necessary Medical Equipment, To Their Handler.. A Buisness Or Person Found To Have Denied Access To A Certified Dog With Government Stamped Documentation May Face Fines. Please Be Advised This Not A Service Animal Friendly Buisness.…
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Date of experience: August 2021
1 Helpful vote
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I booked for six people and when I called to cancel as our visitors had to cancel their travel due to covid , the lady on the phone was absolutely horrible! I do not know if he has a lot of issues with cancellations, but as soon as I said I had to cancel (over ten days ahead) she spoke to me like I was an idiot and firmly advised that they do not do refunds "as it stated on the contract when you bought the tickets." I did not have a problem with the raincheck issue but this person was absolutely rude!! I think they need to teach their staff that a customer should be treated with a little kindness and respect…
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Date of experience: August 2021
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Brought our 13-year old granddaughter. First for her and second time for us. She loved it and so did we. The day was hot and clear, so the view was outstanding. Number of passengers was reduced due to pandemic so we had lots of room. Masks mandatory on board. Seats separated. Very clean. saw the cleaning crew at work and they seemed thorough. Light food and beverages on board at decent prices. How can you beat a view of the 30,000 islands from a beautiful ship. Worth every cent. Took the 3-hour tour. Lots of free parking in their lot.…
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Date of experience: August 2021
1 Helpful vote
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