Traveller Overview

4.0 3,973 reviews

Excellent50%
Very good32%
Average11%
Poor3%
Terrible4%

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“swartz bay”(246 reviews)

“vancouver island”(638 reviews)

“prince rupert”(112 reviews)

About

BC Ferries provides passenger and vehicle ferry services to 45 ports of call across coastal BC, with sailings to and from Metro Vancouver, Vancouver Island, the Sunshine Coast, the Gulf Islands, and Northern BC. BC Ferries Vacations also offers over...more

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Hours Today: 7:00 a.m. - 8:00 p.m.

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Contact

11300 Patricia Bay Highway | Suite 500, Sidney, British Columbia V8L 3S8, Canada

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+1 888-223-3779

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Reviews (3,973)

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1 - 10 of 3,672 reviews

Raina H

679

Reviewed yesterday via mobile

Van to Vic

We were surprised at the lush decor on the Ferry from Vancouver to Victoria and it's many amenities. Very nice!More

Thank Raina H

Hi Raina, Thanks so much for the five star review! I'm glad you enjoyed the decor and amenities. I always enjoy my time on board too, even if I'm only sitting with a coffee and watching the scenery roll by. We look forward to having...More

marianandlloyd

wintertexan

3414

Reviewed 5 days ago

Great for the tourist

Just finished our return trip to Victoria on BC ferries. Found the food on the ferry to be hot and tasty, limited, but good coffee. Love to sit and watch the water and the islands go by, so peaceful.More

1 Thank marianandlloyd

Hi marianandlloyd, Thanks for your review! I'm happy to hear that you enjoyed the crossing to and from Victoria. As we strive to serve a variety of high-quality meals on board our vessels, I'm glad to know you enjoyed the food! I agree--watching the views...More

twindates

Vancouver, Canada

18252

Reviewed 5 days ago via mobile

Fantastic views

The views are breathtaking. You can relax and enjoy. The staff went out of their way to be friendly and helpful. The crew told us when there were whales surfacing so we could all enjoy. The hostess in the cafeteria was warm and friendly and...More

Thank twindates

Hi twindates, Thank you for sharing your kind review. Personally, the fantastic scenery and vast coastal landscapes never cease to amaze me. Staff are always excited to be able to announce wildlife sightings such as whales or dolphins; passengers are always more than thrilled with...More

255Barbara

Nanaimo, Canada

7422

Reviewed 6 days ago

Enjoy the ferry

When you live on an island the ferry is very important. I always enjoy the ferry, unless there is a big delay. Reservations make it much easier to plan trips. I especially like an occasional free senior day, BC senior only. I find the food...More

1 Thank 255Barbara

Hi 255Barbara, Thank you for taking time to share your review of our services. I can relate as I also live on Vancouver Island-- reserving travel, especially during the summer or holidays, is an excellent idea in order to avoid potential sailing waits. It's super...More

Naj M

Burnaby, Canada

9520

Reviewed 1 week ago

Ferry Ride

We have travelled to Vancouver Island a number of times. The way we get there is The Ferry. We left Tsawwassen a few minutes late. No big deal. The food on the Ferry is okay. We ate The Clam Chowder. It was good. We find...More

Thank Naj M

Hi Naj M, Thank you for your review! It's simple and efficient to travel to Vancouver Island from Tsawwassen (South Vancouver) as there are two arrival destinations: Duke Point in Nanaimo and Swartz Bay in Victoria! As we strive to provide delicious and high quality...More

Margriet R

Salt Spring Island, British Columbia, Canada

12158

Reviewed 1 week ago

Each ferry run is different

You really need to know how to search ferry schedules to find your way around. There are through fares and some priority boarding for connections. It is often difficult to find out how/where to buy a ticket, i.e. if you transfer from Salt Spring to...More

Thank Margriet R

Hi Margriet R, Thank you for your review. Another great way to travel from the mainland to the Southern Gulf Islands is by travelling via Swartz Bay (Victoria), also known as a Thrufare. This route aims to give customers another option for extra travel times...More

Christine B

Temuka

81

Reviewed 1 week ago

A superb cruise through majestic waters

The best way to travel to get to Victoria. Excellent ships with great facilities, food and seating. The views during the sailing are spectacular.More

Thank Christine B

Hi Christine B, Thank you for your five star review! Travelling from Tsawwassen (Vancouver) to Swartz Bay (Victoria) is super simple and quick; only a 1 hour and 35 minute crossing! As an islander myself, I travel frequently and I always find it difficult to...More

Sarah O

Qualicum Beach, Canada

52

Reviewed 1 week ago

Expensive, only way to get off Vancouver island with a car so as residents this is challenging.

The ferry is ok, food is alright but really could be better. I am very happy with how well they sort recycling and food waste/compostables! Waiting for ferries though is ridiculous, it's a total gamble without a reservation and they could use some kind of...More

Thank Sarah O

Hi Sarah O, Thank you for taking the time to share your review. I'm happy to hear that you are impressed with our recycling and waste management on our vessels as the environment and minimizing our footprint is very important to us. It's definitely getting...More

georgia005

Vancouver Island, Canada

188

Reviewed 1 week ago

Soso

Their is no expectations any time you travel with them. Sometimes it’s a total desaster. It’s not clean and the staff can be so rude.More

Thank georgia005

Hi georgia005, Thanks for taking the time to write this review. I'm sorry to hear this has been your experience when traveling with us. With the nature of ferry travel things unfortunately can and do happen, but know we always strive to provide the very...More

726johannesk

Germany

92

Reviewed 1 week ago

Sailings fine but awful reservation system on northern routes

We recently travelled extensively in coastal and northern BC and used BC Ferries several times. All sailings were professional, safe and on time, including our Inside Passage from Prince Rupert to Port Hardy in early October. It is highly recommended to book early, so we...More

Thank 726johannesk

Hi 726johannesk, Thank you for your review. I'm glad to hear you enjoyed sailing with us in coastal and northern BC as we strive to provide consistent, professional, and reliable service. I sincerely apologize for your experience when trying to reserve your trip on the...More

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Questions & Answers

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Jet518697

I'm not able to find a way to twassen is there a bus that goes across the border.

November 11, 2018|

AnswerShow all 4 answers

No not really. You can take a bus into Vancouver from the US and then public transit to the ferry or a bus that goes to Victoria and goes on the ferry with you. Bon voyage.

flipslove

Northern Expedition? Is it worth it getting a cabin? I’m just scared if I do 😔heaven forbid the ship sink, I’ll be stuck in it.Private cabin or is it bunkbed where there are people around you? Shower on this ferry?

September 22, 2018|

AnswerShow all 5 answers

Getting a cabin is definitely worth it. For a little extra you can get the VIP cabin which is very spacious and comfortably sleeps 4. It has satilite TV, a fridge and a full bathroom. Lots of power plugs to charge you... More