Fish and Duck Sproat Lake Resort

Fish and Duck Sproat Lake Resort

About
Fish and Duck Resort is a gem nestled on the best kept secret in the world! Sproat Lake! 147 miles of shoreline with pristine waters (warm) where the salmon runs and the eagles fly over, this resort consists of a pub and restaurant right on the marina with 15 person houseboat rentals (all with hot tubs on the roof and slides into the water), speedboat rentals, surfboat rentals as well as non motorized water sports equipment such as kayaks and paddleboards. New ownership in the fall of 2019 and many improvements including a renovated pub make Sproat Lake resort and the houseboats, the BEST place to have your family holiday, friends birthday, celebrations, Stag's and Stagette parties. This family run business is a spectacular place that people do not even realize exists as it is tucked away in the Alberni Valley. Super clean, super warm lake (in the summer), when people visit they are blown away by how AMAZING this place is.
Port Alberni, British Columbia, Canada

Suggest edits to improve what we show.
Improve this listing
Fish and Duck Sproat Lake Resort
Booking unavailable on Tripadvisor
Want other options you can book now?
Show options
Travellers talk about
(5 reviews)
(2 reviews)
(6 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
13 reviews
Excellent
8
Very good
1
Average
1
Poor
1
Terrible
2

Cari B
1 contribution
Jul. 2022
The boats are spacious and well equipped. What a great experience on a beautiful clean lake. The swimming was great using the slide and dancing on the sundeck was a highlight as well as enjoying the hot tub under a starry night. The staff were attentive and friendly adding to a great experience. Can't wait to do it again!
Written July 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Dave J
5 contributions
Jul. 2022 • Friends
A great way to spend summer days
Super slide and hot tub
Dancing on the roof!
Dinner seating for 12!
We took two boats
Gilligan and crew on the S.S. Minnow
Cap’n Kirk and crew of USS Enterprise
Written July 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Vic
1 contribution
Aug. 2020 • Friends
Extremely rude staff, would NEVER rent from here again. Made our reservation for a few days online and paid. Our plan was to have a pontoon boat for multiple days and park it at the beach where we camped. Not even a few days before the trip, they call and say we cannot have the boat overnight, and that it has to be returned by 7pm everyday. If we knew that, we would have just rented a houseboat. But by then they were out of ones to rent. So because of the 7pm curfew we ended up renting it for one day, because what is the point of multiple days if you have to return it every night, and its more expensive than a houseboat? (Stupid). You assume that if you’re using their services that you can park on their property. Apparently not because they made a big deal about it (they allowed 2 of us to park there when their website says 3 cars allowed). We planned on camping at the beach for a few days and then they said we could get a water taxi back and to just call when we needed it, but midday was the game plan. Closer to, we asked if we could change the time to earlier that day, they said they’ll see. Without telling us, they took our request as rude and they cancelled our water taxi. When asked THE DAY OF OUR RETURN what we’re supposed to do (because they didn’t inform us of the cancellation) one of the women workers said that “you guys can sit there for the rest of the week for all i care”. So we had to bum rides from neighbouring houseboats. Then when we got back to the dock, were berated some more about docking the boat on our first day of travel. We were never informed that wasn’t allowed, you think they would have told us because they knew we were camping on a beach. Our group was very respectful the whole time even when they changed things on us, and i am just shocked at the treatment we received. The extremely unprofessional manner and verbal attacks these people deemed acceptable to direct towards us, i cannot fathom. Will never say anything good about these people.
Written September 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We would love to respond, We called to collect payment for the 4 day boat rental which had been booked on line and in communication with our office we also informed one of the party they could not beach the brand new $55,000 boat because we have had damage previously to boats from doing so. Your group informed us at no time would it be beached they even said they would hold the boat in the shallows while people unloaded. The person chartering the boat took on this and agreed. They wanted the boat for four days for the price of one day (there was a computer glitch on the software which we phoned and explained). Parking: using our services for one day does not give you the right to take up the already tight parking (reserved for clients) for the full four days you were out camping, which would mean customers for the other three days you were not our client would be without parking. we try to encourage people to ride share where possible. Water taxi - as stated on all our literature is subject to availability and is SECONDARY to dealing with houseboats. due to this weekend being the long weekend you booked we had every houseboat out, they were all coming back the morning you wanted a taxi, we informed you we would get to you as soon as we could and your guys managed to hitch a ride on our houseboats, and were back BEFORE 12 which was the expected pick up time, so it became a mute point. As for being berated for going against direct instructions for NOT beaching the brand new 55,000 boat yes you were, you were told sternly, you agreed you wouldn't and you did exactly the opposite, when we drove by we were able to witness (and video and photograph) the boat on the beach bouncing up and down as surfboats were going by sending huge waves to the beach where the boat was beached (against the agreement and the verbal instruction and agreement your group made). The lack of respect (I must say one of your group was respectful when discussing and we were explaining why the boats can not be beached) however most were rude and did exactly the opposite of what we had requested with no regard or care for our equipment. This is not a huge corporation but a family business and we strive to provide a great experience to people who are respectful of the new equipment we purchased for people to use.
Written November 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

katieporter
Duncan, Canada3 contributions
Sep. 2020 • Friends
While the boats themselves are very nice and accommodating, we had a very difficult experience with some staff. We rented a boat for 4 days and the day before, they called and said due to their website glitch, we would only have it for one day. Since we booked it for 4 days, we asked for a refund but were refused. This super last minute switch caused us to shift plans (not a big issue) and ask for a water taxi back on the 4th day from where we were camping on sproat lake. Immediately we were met with rude short answers but it was booked. On the second day, we asked the company if they could possibly come a little earlier to pick us up and apparently due to this ‘rude behaviour’ they completely cancelled our water taxi without telling us, and we only found out on the fourth day when no one showed up. When we asked staff what was going on with this, we were responded with “your attitude made us cancel and you can sit there all week for all I care”. Our group ended up hitchhiking on another party’s boat to get back to the dock, where once arrived we got yelled at again. I personally don’t think you should leave your paying customers without a ride back (especially if they booked one), let alone make horrible comments about it. I appreciate that this is probably your busiest weekend and things are stressful but our experience with customer service was frustrating and insulting. We will not be back.
Written September 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The boat could still be rented for the 4 days but due to it not being allowed to be beached you choose to not take it that way and instead order a taxi, we asked and explained no times can be guaranteed due to houseboats returning which are a priority. I am unaware of the comments by staff and not denying them either, we do not tolerate attitude from people (customers or not) we are polite if people are polite and strive to resolve any issue amicably. As for getting a stern talking to on return, Yes because we specifically said do not beach the 55.000 brand new boat on day one which was ignored, this was also part of the reason we were not willing to drop everything and run to your group. we asked for one thing, do NOT beach the new boat. It was ignored and we received video and pictures of it being pounded on the shoreline by surfboat waves. I will say half of your group had not been made aware of this by the person who chartered the boat and were apologetic but the other half who were aware, and basically did not care about our equipment sadly reflected in the way they were ultimately treated and spoken to.
Written November 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Crystal B
Squamish10 contributions
Jul. 2020 • Friends
Rented a houseboat for a week and could not have asked for a better experience. Kryssie and the whole team made sure we had everything we needed from giving us the houseboat inventory list beforehand to answering all our questions while on the water. Sounds like they only took over the business in September 2019 so reviews before then are not reflective of the current owners. Had a bit of an issue with the radio and generator but the team sorted things out right away (and threw in some complimentary ice for our trouble). The houseboats are well equipped, and spacious (a lot wider then anticipated), the sleeping area on the upper deck is large enough for adults who are limber and ready for an adventure. The slide, hot tub and sundeck ensure fun for everyone. The BBQ is older but gets the job done. The lake is large and beautiful, we were always able to find a quiet area to relax and enjoy (we did observe several busier areas for those looking to socialize as well). Would recommend the company and experience and we will return!
Written July 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you we really appreciate your comments, next year will be all new BBq's! We are working through winter to improve renovate after taking the business over. Thanks again
Written November 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Debbie H
Ladner, Canada37 contributions
Jun. 2020 • Couples
Thanks too Chrissy, not (Snow) lol.. her words, and hubby Gary
Awesome people and crew.
We had a Great experience, thank you for fixing the hiccups.
very happy too see your making huge improvements!!
Sproat Lake Port Alberni
is soooo beautiful, very clean Lake, well respected.
Luv Deb & Steve
Written June 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thanks for the kind words, we are diligently doing further improvements this year to make things even better, the lake we cant improve, unfortunately perfection is hard to beat! (we love the lake too!)
Written November 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rob B
Nuenen, The Netherlands159 contributions
Jul. 2019 • Family
We rented a speedboat here for a day (they also rent house boats), i would recommend them to everyone. Super friendly people, great boats with every water toy you could wish for and super service. We had a super day on the lake.

Search no further!
Written July 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you glad you had fun, next year rent the surfboat we will get you all surfing, or have a great time trying!
Written November 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rachel R
8 contributions
Aug. 2018 • Family
We had an awful experience. The boat was supposed to be available at 3pm and it was but we did not get our orientation and inspection till 6 pm. We sat for 3 hours waiting. The kitchen equipment was poor. No colander. All the kitchen knives were dull. There we not enough plates and no platters. The hot tub had hair in it and the water looked dirty and all this for $700 a night and no discount for the 3 hour wait.
Written August 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HI we have new ownership now 2020 was our first year we think you will see a huge difference if you came back!
Written November 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

raynegrey
victoria56 contributions
Aug. 2016 • Friends
Great weekend on Sproat. Garrett made sure we had everything we needed. Everyone was great whenever we would radio in for anything. Had a broken fridge but ice was provided all weekend. Good fun times were had by all! Will definitely be back!
Written August 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Come on someone else must be getting married again by now lol! We think you will love the new improvements! see you next time.
Written November 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Steve S
6 contributions
Aug. 2016 • Family
these guys are great!

Prompt friendly service for the boat rentals and support should something go wrong is also fast and friendly leaving the whole experience memorable family times. I recommend you get some fish n chips in the pub too - good times and kids welcome on the deck.
Written August 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Showing results 1-10 of 13

FISH AND DUCK SPROAT LAKE RESORT (Port Alberni) - 2022 What to Know BEFORE You Go