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Grotto Spa at Tigh-Na-Mara

1155 Resort Dr | Tigh-Na-Mara Resort, Parksville, British Columbia V9P 2E3, Canada
+1 250-248-1838
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Review Highlights
Romance

We go every year. The staff are fantastic. The Endless Tapas is wonderful. We went for the full... read more

Reviewed 5 days ago
Tim N
,
Mississauga, Canada
via mobile
What a Disappointment!!!

A friend and I went to the Grotto Spa. I had a haircut...mediocre...no pictures to help describe... read more

Reviewed 2 weeks ago
RobinsFolly
,
Qualicum Beach, Canada
Read all 188 reviews
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The Grotto Spa at Tigh-Na-Mara Seaside Spa Resort is the #1 Spa in Western Canada, offering Signature treatments that go beyond the expected. We are one of the largest spas in British Columbia, with 21 Treatment Rooms, a Nail Care Room featuring 5 deluxe whirlpool foot spas, a full service Hair Salon and the Treetop Tapas & Grill Restaurant. Dedicated to providing intimate experiences for individuals and couples, we also specialize in 'social spa-ing', catering to groups and corporate business. Our 3 private 'Suites for Two' were designed with couples in mind and feature hand crafted copper soaking tubs, plush treatment tables and fireplaces. Spa guests receive complimentary access to the Grotto Mineral Pool on the day of their treatments. Designed to emulate a natural stone grotto, this 2,500 square foot warm water pool is infused with natural minerals to detoxify and rejuvenate the body. After treatments, guests are invited to the Relaxation Lounge in their robes and sandals to enjoy fresh fruit and a selection of teas and coffee. For a unique dining experience, try Endless Tapas at the Treetop Tapas & Grill, overlooking the surrounding forest. With 20,000 square feet of spa bliss, we give relaxation a whole new meaning.
  • Excellent55%
  • Very good25%
  • Average9%
  • Poor5%
  • Terrible6%
Travellers talk about
“endless tapas” (37 reviews)
“mineral pool” (81 reviews)
“hot tub” (12 reviews)
LOCATION
1155 Resort Dr | Tigh-Na-Mara Resort, Parksville, British Columbia V9P 2E3, Canada
CONTACT
Website
+1 250-248-1838
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Reviews (188)
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1 - 10 of 187 reviews

Reviewed 5 days ago via mobile

We go every year. The staff are fantastic. The Endless Tapas is wonderful. We went for the full deal, roses and champagne, private message, copper tub soak, etc.. It is a wonderful way to reconnect with your partner, and treat yourself to a day just...More

Thank Tim N
Reviewed 2 weeks ago

A friend and I went to the Grotto Spa. I had a haircut...mediocre...no pictures to help describe what I wanted and the haircut was in the ball park of what I asked for...Friend had a manicure...no hand/arm massage. Then we both had pedicures. $95.00 and...More

Thank RobinsFolly
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 1 week ago

Dear RobinsFolly, The Grotto Spa was named the #1 Spa in Canada based on customer and industry insight and feedback, as collected by Spas of America. Spas of America is the largest spa and wellness travel website, receiving over one million page views annually and...More

Reviewed 3 weeks ago

I was imaging an out of body, mind blowing experience due the quote on their website "The #1 Ocean Spa Experience in North America" and "With 20,000 square feet of spa bliss, we give relaxation a whole new meaning." I mean, I enjoyed myself, but...More

Thank koko269
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 3 weeks ago

Dear koko269, Thank you for your visit to the Grotto Spa. We are happy to hear you found the temperatures of the Mineral Pool and Whirlpool perfect, and enjoyed an overall relaxing visit. We do hope to welcome you back in the future, perhaps to...More

Reviewed 18 June 2017 via mobile

2 couples. Enjoyed 3 dips of 15 minutes each, as recommended, with cool shower and hot tub in between. Little confusing on how to turn on the shower. Not simply to turn the handle, needs to put pushed in as well. Made our way upstairs...More

Thank Monixen
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 20 June 2017

Dear Monixen, I am glad to hear you enjoyed our Dip & Dine Package! I will be sure to pass along your compliments to the kitchen and to Curtis as well. Please join us again soon. Sincerely, Paulina A. - Spa Director

Reviewed 14 June 2017 via mobile

My partner and I spent two days being pampered at the spa. We had massages, facials, manis/pedis and enjoyed the tapas experience. We had our massages separately as he booked last minute, but that gave us time to enjoy the mineral pool and the lounge....More

Thank MelissaLynn85
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 18 June 2017

Dear MelissaLynn85, Many thanks for choosing to spend your special weekend with us. All of our treatments are wonderful BUT Grotto Spa facials are my personal favourite too! I will be sure to pass your comments along to our team; it is always nice to...More

Reviewed 13 June 2017 via mobile

This spa is my very favourite. The ladies at the desk are amazing and work really hard for a tranquil experience. We had spa services daily and loved every moment of our stay. Our services with Travis, Reighlynn, Melissa and Charlene were all fantastic. We...More

Thank ForMacGirl
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 15 June 2017

Dear ForMacGirl, Thank you for taking the time to recognize our wonderful spa team and specific individual treatment providers! This is the biggest form of flattery in our industry and I will be certain to pass your remarks to Travis, Reighlyn, Charlene and Melissa. We...More

Reviewed 4 June 2017

Booked 60 minute massage appointment a month in advance for my Girls Getaway Package for myself and 4 daughters. Arrived Friday night and had spa appointments starting Saturday at 11:15 am, 1:15pm, 2:30 and 3:00pm the 5th massage was Sunday at 8:30 am as one...More

1  Thank Cathie B
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 6 June 2017

Dear Cathie B, It is disappointing that our efforts to assist you were unsuccessful. We apologize that the options offered to you were not to your liking however Saturdays are our busiest days and we reserve lockers for each guest based on our reservations. As...More

Reviewed 3 June 2017 via mobile

We came here for my mother birthday. Enjoyed a dip in the grotto before our massage & body glow. We both loved our services, the ladies were very nice! We also had the endless tapas, service was very good & the food was amazing, we...More

Thank Samantha C
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 5 June 2017

Dear Samatha C, Thank you for choosing to share a special birthday celebration for your mother at our spa! It sounds as though you both enjoyed the full Grotto Spa experience of Mineral Pool, Spa Treatments and Spa Dining. I will be sure to share...More

Reviewed 2 June 2017

The Grotto Spa was top-notch. Everyone was very friendly, helpful and professional. It's so nice to see everyone well groomed and happy. I commented on the hairstyles the women had because I didn't expect to see the calibre of haircuts and styles to be that...More

Thank Greatviewfromhere
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 5 June 2017

Dear Greatviewfromhere, Thanks for your review. I am pleased to know you found our team to be happy, friendly, helpful and professional. They are indeed a great group. We look forward to welcoming your back in the future for another Girls weekend away. PS -...More

Reviewed 2 June 2017 via mobile

I don't normally write reviews but Tigh-Na-Mara Grotto Spa disappointed me so much that I felt the need to. I visited the Spa over the weekend and left quite disappointment from the treatment I received. I booked a massage with what I had thought to...More

Thank Dara K
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded 5 June 2017

Dear Dara K, Each of our Spa Treatment Providers is trained, certified and experienced in either Aesthetics or Massage or both. Your Treatment Provider is dual trained in both Aesthetics & Massage and has over 1 year of education plus 1 year experience. Please accept...More

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Questions & Answers
Dantedoo F
1 February 2016|
AnswerShow all 3 answers
Response from Steve M | Reviewed this property |
As far as I know; Yes, the $40.00 allows access through the day you are there. My wife and I were just there again last weekend and enjoyed the spa for our second trip. We did the Ultimate Couples Spa Day and then arranged... More
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