Greater Vancouver Zoo
Greater Vancouver Zoo
3.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Open year-round and located only 45 minutes from Vancouver, Let your Curiosity come Alive at the Greater Vancouver Zoo! Discover the sights and sounds of over 140 species on 120 acres in the beautiful Fraser Valley!
Duration: 2-3 hours
Meets animal welfare guidelines
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- Jean T1 contributionAn OK experienceI did not know what to expect from this place. First the good. Most of the animal habitats, while not particularly attractive, are large enough to not be a concern for the animals well being, though I cannot speak to their care. The unattractiveness is from the chain link fencing everywhere which also affects viewing. The train is pretty fun, and gives a great view of a lot of the animals. We used it because it was too difficult to negotiate a lot of the paths with the wheelchair that my daughter is in. That's part of the bad, the poor condition of the walking paths. The worst thing though, was the lack of staff for the tickets, concessions etc. We waited in line 40 minutes for drinks. They would likely sell more concessions and gifts if they actually had better service.Visited March 2024Travelled with familyWritten March 20, 2024
- Travel25346533585940 contributionsGreat Vancouver ZooActually located well outside ofVancouver, The Greater Vancouver Zoo is well worth the Drive.. This was more of a Hobby Zoo that was set up by a wealthy person at some point. The Enclosures are large, the animals seem happy and well feed.Visited October 2023Travelled as a coupleWritten March 25, 2024
- Tina B1 contributionCougar sadnessThe Zoo was educational, the animals seemed relatively happy with the exception of the Cougar who was very stressed! He just kept walking in circles around his small enclosure. To add to the stress, one adult was playing cougar sounds from his phone in order to aggravate him more. If you are ok with families cutting in front of you while you are viewing, having kids screaming at the animals, concession lineups, bathroom lineups, cycle carts, bikes, and scooters everywhere, then go on a weekend. Otherwise, maybe mid week, first thing in the morning.Visited May 2024Travelled as a coupleWritten May 21, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
3.5
219 reviews
Excellent
55
Very good
60
Average
35
Poor
24
Terrible
45
Kathy0920
11 contributions
May 2021 • Family
Not covid-safe for sure. The covid protocol on the zoo website seemed promising prior to the visit but the reality was harsh.
Came here over the weekend. half of the people wore masks at ticket booth so we felt reassured to go in (with our baby who is too young to wear a mask). However, once inside most people took off their masks so that left less than 5 percent people wearing masks. The zoo was packed. People had no sense of social distancing either when walking or viewing animals. No signs at bathroom about mask wear either. Lots of multi-family hanging out with one another without masks on. Train was full with seats tightly packed together (almost no one on it wore masks). You can’t even tell we are still in the middle of a pandemic when you are inside.
Half of the animals were far away and difficult to see. Having been to Calgary and Toronto zoo, this zoo was indeed disappointing.
Everywhere there were crowds of maskless people freely chatting/spitting droplets into the air, shouting, running around or suddenly come close to you only one step or less away.
covid can be transmitted outdoor when maskless people are within close proximity from one another but clearly most people who visited today did not care about that. We had to constantly shield our baby /move away quickly from maskless people who came really close to us all the time.
It’s disappointing that the zoo did not help enforce any type of social distancing either particularly in the viewing areas (leaving maskless crowds congregate at viewing area). The signs telling people to social distance simply don’t work. website says masks are encouraged outdoor but no signs inside to indicate this either.
Came here over the weekend. half of the people wore masks at ticket booth so we felt reassured to go in (with our baby who is too young to wear a mask). However, once inside most people took off their masks so that left less than 5 percent people wearing masks. The zoo was packed. People had no sense of social distancing either when walking or viewing animals. No signs at bathroom about mask wear either. Lots of multi-family hanging out with one another without masks on. Train was full with seats tightly packed together (almost no one on it wore masks). You can’t even tell we are still in the middle of a pandemic when you are inside.
Half of the animals were far away and difficult to see. Having been to Calgary and Toronto zoo, this zoo was indeed disappointing.
Everywhere there were crowds of maskless people freely chatting/spitting droplets into the air, shouting, running around or suddenly come close to you only one step or less away.
covid can be transmitted outdoor when maskless people are within close proximity from one another but clearly most people who visited today did not care about that. We had to constantly shield our baby /move away quickly from maskless people who came really close to us all the time.
It’s disappointing that the zoo did not help enforce any type of social distancing either particularly in the viewing areas (leaving maskless crowds congregate at viewing area). The signs telling people to social distance simply don’t work. website says masks are encouraged outdoor but no signs inside to indicate this either.
Written May 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charly R
1 contribution
Jul 2023
Went to the zoo for my son to see today Sunday July 30th. Bought tickets ahead of time. The road to get there is different and while taking a right 72 and glover that merges onto highway 1....first merge non-issue and second merge I have been driving for 29th year without incident and checked my left side and was clear. Give left hand signal and about to merge when a Grey coloured sedan speeds by....luckily my vehicle has an alert system to tell me and I turn my signal off and let the vehicle go by and then merge. Get to the zoo, and then a young Indian male and female towards the back parking where overgrown weeds smoking Marijuana while I am parked with a less than 3 years old and trying to figure out parking. Then about to get going towards zoo entrance and maybe 50+ parking spots open this suspicious suv parks on my right side with 4 to 5 caucasian kids getting out and mom and dad nearby. I check my vehicle and the oldest? Caucasian son chomping down on something and I make eye contact and not impressed. I come back to my vehicle and it looks OK. Where is security?
The way people act inside the zoo doesn't matter indian, or whatever culture they belong to, it's like they never gave been inside a zoo before. Washrooms behind the Safari Grill restaurant are disgusting...Anyone checking on these and the answer is no. Safari Grill ordered the bacon cheese burger and slathered with mayo over the top and expected a beef patty but you get chicken. My wife had the veggie burger. Why not label products. Lady at the till says are you order #199 and I say yes and showed her my receipt and she still needed it in her hands.
It took forever to get on the train ride which was poorly managed and therefore we couldn't see the dinosaur area and get a gift. We could not get a gift from the main gift shop near the front entrance and even though there was time before closing. You have 1 guy in a small truck telling us closing time is at 5 pm and yet people still lingering behind well past 5 pm.
Finally on your website you ask to make a donation. After today's experience I will not only not make or consider a donation (I would have) nor are we returning. Almost 34 dollars for a cheap veggie burger, not a beef patty burger and so so fries doesn't sit well with me.
0 stars should be an option.
Visited on
Weekend
Wait time
No wait
Reservation recommended
Yes
The way people act inside the zoo doesn't matter indian, or whatever culture they belong to, it's like they never gave been inside a zoo before. Washrooms behind the Safari Grill restaurant are disgusting...Anyone checking on these and the answer is no. Safari Grill ordered the bacon cheese burger and slathered with mayo over the top and expected a beef patty but you get chicken. My wife had the veggie burger. Why not label products. Lady at the till says are you order #199 and I say yes and showed her my receipt and she still needed it in her hands.
It took forever to get on the train ride which was poorly managed and therefore we couldn't see the dinosaur area and get a gift. We could not get a gift from the main gift shop near the front entrance and even though there was time before closing. You have 1 guy in a small truck telling us closing time is at 5 pm and yet people still lingering behind well past 5 pm.
Finally on your website you ask to make a donation. After today's experience I will not only not make or consider a donation (I would have) nor are we returning. Almost 34 dollars for a cheap veggie burger, not a beef patty burger and so so fries doesn't sit well with me.
0 stars should be an option.
Visited on
Weekend
Wait time
No wait
Reservation recommended
Yes
Written July 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arthur H
1 contribution
Dec 2023 • Family
A colossal fail! Took my family of 5 including 2 grade school grand children to the Vancouver Zoo Christmas train. For $95 we did receive vouchers for a mediocre hot chocolate and a cold marshmallow/chocolate wafer (not anything like a smore) and a circle ride on the train. Our 430 pm train ride, which was to be the highlight, was decked in a single string of lights, a low quality audio narrative about animals (I think) which we could not see - it was getting dark and the animals were either asleep or indoors? I counted 5 small lit up displays which were not even at par for what we find walking around any residential area. Our grandkids politely sat and waited for something to grab their attention. They were happy to get off and return to the playground for a swing and slide.
The Vancouver Zoo could do SO much with their train experience. How about some holiday music, a Santa photo op, some Christmas lights around the rail line, some anchor displays, etc etc. With the Stanley Park train sold out and broken engines, this was a golden opportunity to gain some cred and establish a great family holiday tradition.
Save your money. Walk your neighborhood and go to a public park for a swing/slide.
The Vancouver Zoo could do SO much with their train experience. How about some holiday music, a Santa photo op, some Christmas lights around the rail line, some anchor displays, etc etc. With the Stanley Park train sold out and broken engines, this was a golden opportunity to gain some cred and establish a great family holiday tradition.
Save your money. Walk your neighborhood and go to a public park for a swing/slide.
Written December 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Taylor
23 contributions
Sept 2020
It was really sad to see the animals here in such distress and sad conditions. The black bear and grizzly bear exhibits were probably the most devastating. The bears were doing circles back and forth along the fence and were in complete distress. You could tell that they were suffering, it was so sad to see. I only went to the zoo this time around because I heard that the conditions and animals were better and wanted to see it for myself. This zoo has been in such decline over the last few years, please set these animals free or give them a better environment!
Written March 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gratefulfortravel
Nashville, TN101 contributions
Mar 2021 • Family
This zoo is sad. Apparently, it was started as a game preserve 50 years ago, but it doesn’t look as though anything has changed or been updated in that time. Just having animals behind a chain link fence doesn’t make you a zoo. They have rescued animals and orphaned animals, which is admirable but this place is just awful. The enclosures were poorly kept, the animals looked sad, lifeless, depressed. We will never go back.
All that said, there were ZERO mask signs up, no one was wearing a mask in a pandemic and there was trash everywhere. The bathrooms were disgusting and especially scary due to COVID. Take your kids and family elsewhere.
All that said, there were ZERO mask signs up, no one was wearing a mask in a pandemic and there was trash everywhere. The bathrooms were disgusting and especially scary due to COVID. Take your kids and family elsewhere.
Written March 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Billy the Kid
Vancouver, Canada1 contribution
Aug 2022 • Family
This is the worst zoo by far. Would never recommend anyone to come here. Some of the spots were actually laughable.. 10 rubbermaid buckets full of mud as a display for frogs . I would seriously have a better time going to a pet store for free than this.
The train rides sold out but instead of telling you that when buying tickets, they tell you to go inside and check. The most entertaining this was a turtle eating a leaf. If you have the chance go to Calgary for a great time.
The train rides sold out but instead of telling you that when buying tickets, they tell you to go inside and check. The most entertaining this was a turtle eating a leaf. If you have the chance go to Calgary for a great time.
Written August 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thomas d
Vancouver, British Columbia, Canada6 contributions
May 2021
This zoo is fantastic! My sister in-law is an influencer and we had the privilege of experiencing a behind the scenes, VIP tour and it was absolutely amazing. We received a guided tour by one of the zoo keepers, Rita, and got to go behind the scenes with 4 different animals - the Giraffe, Hippo, Red Pandas and bears. We were able to get very close to them, feed them and take some fantastic pictures.
Even when we were just walking down the normal paths, it was extra special as all the animals know Rita's voice so they would come right up to the fence and follow us around as we were walking by. The lions and tiger in particular jumped up and came right next to the fence which was quite spectacular.
The staff and the overall experience was exceptional. We've been to many zoo's including the Africa Safari in Ontario, Hawaii Zoo, and the Singapore Zoo and, as crazy as it sounds, I would say this is right on par with those three. I honestly had no idea we even had a zoo in Vancouver until I had my son a few years ago. We've only been here once before as just a regular visit and that was great too. Kids absolutely love it, from the animals to the train, to the playground!
Now we got to experience a special package that included behind the scenes experiences with 4 different animals - I'm not sure this package is openly available to the public, but you can get packages with a behind the scene look with one of the animals of your choice. I would say this is very much worth the money, and I wouldn't hesitate for a moment to do this again. It's a very memorable experience. They were all great, but I would probably choose the Giraffe or Hippos as you're able to get a little closer to them.
Thank you Rita and the Greater Vancouver Zoo for the wonderful experience!
Even when we were just walking down the normal paths, it was extra special as all the animals know Rita's voice so they would come right up to the fence and follow us around as we were walking by. The lions and tiger in particular jumped up and came right next to the fence which was quite spectacular.
The staff and the overall experience was exceptional. We've been to many zoo's including the Africa Safari in Ontario, Hawaii Zoo, and the Singapore Zoo and, as crazy as it sounds, I would say this is right on par with those three. I honestly had no idea we even had a zoo in Vancouver until I had my son a few years ago. We've only been here once before as just a regular visit and that was great too. Kids absolutely love it, from the animals to the train, to the playground!
Now we got to experience a special package that included behind the scenes experiences with 4 different animals - I'm not sure this package is openly available to the public, but you can get packages with a behind the scene look with one of the animals of your choice. I would say this is very much worth the money, and I wouldn't hesitate for a moment to do this again. It's a very memorable experience. They were all great, but I would probably choose the Giraffe or Hippos as you're able to get a little closer to them.
Thank you Rita and the Greater Vancouver Zoo for the wonderful experience!
Written June 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karry E
2 contributions
Mar 2022
Explore. Learn. Discover. Yes, we did that. We discovered and learned how incredibly sad the situation was for the animals in this zoo. Enclosures are a fraction of the space they would live in were they in the wild. Little to no natural, instinctual stimulation that would keep their minds active. Endless pacing of a number of animals. Lions, giraffes, tigers and others that do not belong in our climate. Hippos in small enclosures and sad pools that are truly horrible conditions for them to live in. I have had the wonderful opportunity to see a Lynx/Bobcat in the wild, in the forest near my home in North Vancouver. I may never have that opportunity again as they are quiet and solitary animals but the lynx here, pacing back and forth, wearing down a path is a very sad version of the wild creature that I saw last year. I can't go back and when my family from eastern Canada come to visit, I will tell them to spend their money elsewhere. It's a prison. You are gawking at captives. At least I can say that I am glad to have gone before I ever suggested it as an option otherwise I may actually have sent people here.
Written April 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brandie L
1 contribution
Jun 2021 • Family
We were able to see the majority of the animals and really appreciated the natural surroundings. Great place to bring the family and well worth the ticket price. Conservation is noticeably a prevalent value for the zoo.
Written June 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maryjane B
1 contribution
Apr 2022
In April 2022 I visited the zoo and was very disappointed in the majority of the exhibits. It was a heart wrenching experience especially if you revere wild animals and are concerned about their welfare. The zoo boasts having 120 acres yet the enclosures are puny. Stereotypical behavior, in the big cats and bears, fence walking, was evident and a testament to the poor husbandry. There are two hippos, separated as they are fighting apparently, one was in the concrete barn, the other in the outdoor enclosure that had no grazing area at all and hippos are naturally grazers!
Written April 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mary J
Owen Sound, Canada
Planning to visit in September 2019. Will we be able to get any snacks, drinks or food? What are the food prices like?
Written July 1, 2019
There are snack foods (fries, dogs, etc.) available at typical prices for a tourist place. The gift shop is not worth a stop. Overall this is a nice but limited zoo. Take the train (5$ extra each at the entrance) or rent the bikes (18$/hr) because you will see far less on foot.
Written July 2, 2019
Mary J
Owen Sound, Canada
Planning to visit in September 2019. Will we be able to get any snacks, drinks or food? What are the food prices like?
Written July 1, 2019
What’s the best way to get to the zoo using public transport from downtown Vancouver?
Written April 26, 2018
They have a service here called Car2go maybe it goes that far you could look into it.
Written July 2, 2019
I would say be prepared for 4-5k if you want to see everything. It's flat and well maintained. You can rent a large pedal cart that fit two adults and two young kids but honestly walking it is best.
Written July 25, 2017
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