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Plaza Premium Lounge

Closed Now: 5:00 a.m. - 10:30 a.m.
Open today: 5:00 a.m. - 10:30 a.m.
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Review Highlights
The lounge in Domestic is better

the lounge is out of the way and quiet but i found the selection of food was poor, and because they... read more

Reviewed November 19, 2017
LeoGettz
,
Edmonton, Canada
Restricted hours

This was a great lounge in the past when you could accesss it on a more regular basis. Now has... read more

Reviewed 3 weeks ago
982rodneyl
,
Grande Prairie, Canada
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Traveller Overview
  • Excellent0%
  • Very good25%
  • Average25%
  • Poor0%
  • Terrible50%
19 Nov 2017
“The lounge in Domestic is better”
3 weeks ago
“Restricted hours”
About
A beautiful 2 level lounge with floor to ceiling windows overlooking the airport property, this lounge will take your breath away. Take those few extra steps to the end of the new U.S.A departures terminal which opened in February 2012 and be...more
Closed Now
Hours Today: 5:00 a.m. - 10:30 a.m.
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Contact
1000 Airport Rd | US Transborder Departures, near Gate 88, Nisku, Alberta T9E 0V3, Canada
Website
+1 780-890-0009
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Reviews (4)
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Reviewed 3 weeks ago

This was a great lounge in the past when you could accesss it on a more regular basis. Now has extremely restricted hours, if you are going to Seattle with American/ Alaska/Horizon you are out of luck as it is closed when they have departures.More

Thank 982rodneyl
Amlyn T, Manager at Plaza Premium Lounge, responded to this reviewResponded 3 weeks ago

Dear Guest, I would like to thank you for taking the time and expressing your concern regarding the operating hours for the US-Transborder Lounge in Edmonton. It is indeed an unfortunate situation where we had to reduce the lounge service hours due to changes in...More

Reviewed November 19, 2017

the lounge is out of the way and quiet but i found the selection of food was poor, and because they have to bring it from another kitchen i am guessing and have to microwave it i found the food cold like the sausages and...More

Thank LeoGettz
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded November 20, 2017

Dear Valued Guest, Thank you very much for your review in regards to your recent stay with our plaza premium lounge. Please accept our sincere apologies that your stay was not quite as enjoyable as it should have been. We take great pride in the...More

Reviewed October 10, 2016

Much better than the Plaza lounge in the domestic terminal. Also easier to access because no elevator which seems like it is about to break. Was there for breakfast, and had good eggs, fresh fruit, muffins, etc.More

Thank bjhotel
Thomson T, Manager at Plaza Premium Lounge, responded to this reviewResponded October 12, 2016

Dear Guest, Thank you for your valuable feedback. We strive to provide you with better services every time. We are glad to hear about your pleasant stay at Plaza Premium lounge US trans-border terminal. We will make improvements in the Domestic lounge as well so...More

Reviewed July 9, 2016 via mobile

Right from the start the lady on the reception was uninterested in us as a customer, she seemed happy when flight crew arrived! Food greasy and the crisps (potato snacks) were just a jar of crumbs, when I asked for new ones I was told...More

Thank Grego62
PPL C, Manager at Plaza Premium Lounge, responded to this reviewResponded July 20, 2016

Dear Valued Guest, Thank you very much for taking the time to post a review of your recent stay with us on TripAdvisor. Please accept our sincerest apologies that your stay was not quite as enjoyable as it should have been. We take pride in...More

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