Skydive Gananoque
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Gananoque, Ontario, Canada

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Skydive Gananoque
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(2 reviews)
(2 reviews)
(6 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
33 reviews
Excellent
28
Very good
1
Average
0
Poor
1
Terrible
3

Christian J
Belleville, Canada1,157 contributions
Jul. 2022
To conquer my fear of heights I registered for a tandem parachute jump. At arrival I was welcomed by very friendly the staff. They put me at ease by answering all my questions. I said to myself, Ed, my tandem partner has 5,000 jumps and does for 30 years now and he probably wants to see his family for dinner today.
After briefing we got into the small plane. It took about 10 minutes for the plane to climb to 10,000 feet. With me and my tandem partner was a young Lady who did her first solo-jump and Donald a seasoned jumper. When the door opened I felt at ease and we jumped out. In mid Donald came (flew) over to me and gave me a High Five. After about one minute the parachute and Ed guided me to circle around a bit and then we landed exactly were we wanted. In closing: I will jump again.
Written August 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kimberly M
Fenelon Falls, Ontario, Canada3 contributions
Aug. 2021 • Family
Incredible experience. Safety is there top priority but having a great time is a close second. Any age can do this. Thank you for a life enhancing experience.
Written August 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Tracy A
1 contribution
Jul. 2021 • Couples
Extremely disorganized, had to wait over two hours passed book time to fly, very little instruction on what to do or what’s going to happen, paid high price for photos or video and have to wait a couple days before you even receive it. Not please at all
Only reason I rate it at a two is because of the person I jump with was experience and nice
Written July 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Vipul G
Toronto, Canada2 contributions
Aug. 2019
I went for my first ever skydive to this place. Like a normal person I was very nervous and lil scared to be honest. But the staff there was so professional and very encouraging. They briefed me the details so perfectly and kept motivating me throughout the flight. I would highly recommend this place.
Written December 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Melissa J
1 contribution
Sep. 2019 • Friends
Unfortunately you have to give at least a one star to write a comment, they didn’t even deserve it.
They have very poor service, don’t answer the phones, put the blame on the customers for their lack of planning and communication.
When asked why they don’t answer their phones we were told that they were too busy, had a toddler to take care of. Was told that their business has been suffering since a customer death earlier this year and a plane crash... understandable as thats the last thing you’d want to hear about from a business that specializes in skydiving..
But add this on top of it..
The first day we kept coming back multiple times for six hours, kept getting told we might go up later. Tried calling 8 different times that day, to which their was no answer or reply to the message left. Our third time coming back that day they said they weren’t going up as weather was not going to improve. So though we were quite let down about wasting a half a day, we rescheduled for the next weekend. Returned a week later and was told that they did end up going up by Tom - thanks for telling us otherwise the week before..
Drove two hours to get there, we arrived before our check in time to ensure everything would be smooth considering how last week went. We were told the package we booked was not available (outside camera view) and we should have been told when we rebooked. No one told us anything of that sort or we wouldn’t have booked for that day. So we wasted another few hours to drive up and be told that their cameraman was sent out in the military and they had no one else trained. We got our refund and got out of that sh*t show.
They had multiple ways to contact us (email, calling) and let us know that there would be issues with our experience. But they couldn’t be bothered.
They clearly don’t care about their customers, poorly staffed, poor communication, and the hanger is a barn at best.
Would highly recommend not wasting your time with Skydive Gan !
Written September 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Becky M
6 contributions
Aug. 2019 • Friends
SkyDive Gananoque was amazing!! My Dad and I enjoyed our jump last Saturday. It was my first time, my Dad has jumped before (ex paratrooper). The staff were very helpful and knowledgeable. Our tandem instructors were great! We loved every minute! Totally recommend!
Written September 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Brittany M
11 contributions
Aug. 2018 • Couples
What can I say? This hands down was a life changing experience. I took note at how personable the instructors were which helped me feel more comfortable and less scary!
Written July 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sharon H
Port Hope, Canada39 contributions
Sep. 2018
Poorly maintained aircraft meant our flight got cancelled due to mechanical failure at take off. If that isn’t scary enough the owners refused to refund the deposits stating we could “reschedule”. Even had we not driven two hours to get there we would not likely want to trust this place!
Written October 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Meaghan F
Toronto12 contributions
Aug. 2018 • Friends
This was the first time my mom and I had gone skydiving. Although nerves are usually an issue for something like this, it wasn't for us, so I can't comment on the staff being a calming presence. The reason for the 4 stars is that although they obviously have no control over the weather, there was no notice provided for an almost 6-hour delay. We were supposed to jump at 10 AM, and arrived at 9:30, only to be told upon arrival that they had been on a weather hold for 2.5 hours. When asked for an updated jump time, they weren't able to give us a firm answer, saying that we would be jumping around 2 or 3. I said that we would call before we left again to get a better idea of timing. When I tried calling the listed number on their website, a 1844 number, it continued to ring. I had to search through other avenues to find their actual phone number, where I was told that we would be jumping at 2:45. We arrived back at 2:15, and were told that we would be jumping at 4.

The jump experience itself was great, and the people involving in the actual jump were fantastic. I only wish the administrative team was a little more informative and organized. Instead of this being a morning thing, it turned into waiting around for an entire day.
Written August 8, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

chemgirl916
toronto, ontario13 contributions
Aug. 2018 • Solo
My first time skydiving and had an incredible experience. Staff were friendly, professional, and made sure we were safe and secure from start to finish. Highly recommend this place!
Written August 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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SKYDIVE GANANOQUE - 2022 What to Know BEFORE You Go