Casino Rama Resort

Casino Rama Resort, Orillia: Hours, Address, Casino Rama Resort Reviews: 3.5/5

Casino Rama Resort
3.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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About
Casino Rama Resort is Ontario's premier gaming & entertainment destination and has earned a reputation for presenting exclusive world-class sporting, entertainment & television events. Located near Orillia, Ontario, and just 90 minutes from Toronto, the resort offers a complete entertainment experience with over 2,200 slot machines, more than 60 gaming tables, 8 unique restaurants, a world-class 5,000 seat Entertainment Centre, and a 300-room all-suite, full-service hotel, featuring spa and health club facilities. Casino Rama Resort is operated by Gateway Casinos & Entertainment Limited.
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3.5
705 reviews
Excellent
235
Very good
216
Average
131
Poor
53
Terrible
70

Lillian L
Oshawa, Canada5 contributions
Jun. 2022 • Couples
The room was as expected but the lack of dining options for a lengthy stay soon became apparent.

After 12 noon the only restaurant open was the Simcoe Yard House. We reserved a table on our first night for 7pm. I had the daily special which was Turkey meatballs with penne. My husband had the chicken parmigiana. Both were dry and bland. They appeared to have been prepared earlier and kept warm under a heat lamp. Our second try were adequate chicken wings. The worst experience was on Tuesday June 14. We were seated and ordered then waited….and waited. Folks who came in at the same time as us were served and left. Had there been any other dining option we would have got up and left. When the food did come it was with no apology. Pizza, fries and Caesar salad to share but no plates provided. No drink refills even though we had long since finished ours. Food was mediocre. With Pickering open as a resort venue Rama should think long and hard about its food offerings. Our Wednesday dinner at St.Germain’s was an improvement but our table was right by the entrance and high traffic even though the reservation was made weeks in advance.

When deciding whether or not to return, food will definitely play a part. It’s not like you can pop out to a place nearby. The food here is not inexpensive and I don’t mind paying for a quality experience, but this was definitely lacking.

Having dining options open for show night or weekends only is unfair. Also, please update your website. Much disinformation regarding restaurants.

On the plus side the valet, bell desk and check in were wonderful. The Weirs is nice for breakfast but lineups are inevitable as they are the only option available. Service is also slow and food shortages affected the menu as avacados were not available for one food menu option. That’s fine, but then at least have it removed from the menu or have the server let you know when you sit down to decide.

We spent four nights there as a mini vacation and I am torn as to if I would return. The pool and casino are nice, but the dining area s definitely sub par.
Written June 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tom J
3 contributions
May 2022 • Solo
Ever since the casino has been bought and taken over approximately 3 yrs ago this has gone from a 5 star to a 1 star. They have changed everything and the player has to pay for hismiwn comps.i have gone from 4 night a month to zero.gace moved on to fallsview where the treatment is tops. Don't wast your.money at rama.go to the falls
Written June 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tom, thank you for taking the time to provide us with your feedback. We are sorry to hear that you did not enjoy your experience at Casino Rama. As business levels return to normal after the covid restrictions, we are re-evaluating and will look to open more of the amenities at Casino Rama. We hope our next visit meets your expectations. Have a nice day.
Written June 6, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Shirley4444
Ottawa, Canada150 contributions
Apr. 2022
First time staying here, person at check in was very friendly room was spacious, large shower, very clean, will be staying here again (hopefully September), the wifi was iffy, early morning you could get on but at night was more difficult. One small item we were not advised that if we wanted maid service (ie make the bed and change the towels) we needed to call, otherwise it was awesome
Written April 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shirley, thank you for positive review. We are happy to hear that you enjoyed your stay at Casino Rama and we hope to see you again soon. Have a great day!
Written April 19, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Donna783
The Villages, FL15 contributions
Feb. 2022
My husband and I visited Casino Rama yesterday. The room was beautiful, no complaints theres. We were celebrating our anniversary so planned to enjoy the pool, hot tub, steam rooms and a lovely dinner at St. Germaines.

We checked in and nothing was mentioned upon check in about the hot tub being closed for repair Apparently it has been an issue since the Casino reopened.

The front desk took off the charge for the resort fee, but that really was not sufficient in my opinion. If we had been told the hot tub was not working we could have changed our reservation to another day. We only live 20 minutes away.

I asked if we could get a day pass for the hot tub for another day, but no go.

When you are booking make sure you ask if the hot tub is working.
Written February 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Donna, thank you for taking the time to provide us with your feedback. We are sorry that the hot tub was not working during your stay. We understand that this was disappointing and apologize for the frustration it caused. We are happy to hear that you had a nice anniversary dinner in St. Germain's and we wish you and your husband many more anniversaries to come. We hope that your next visit to Casino Rama will meet your expectations. Have a nice day.
Written February 28, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

mysimplelifeOntario
Ontario204 contributions
Feb. 2022
First time staying here.... we usually head to Niagara, but have become more irritated with all the bill 'add ons' and fees. Will return to Rama when more restaurants at the resort open ( due to CoVid) , had limited choices during our visit. Had an issue with the fireplace, pilot light kept going out, had to call the front desk twice to restart. Missed the Tim's and Subway proximity on way in ( walkable) .Both of our meals ( day we arrived had a 2:00 'lunch' at YardHouse, and second morning breakfast at Weirs), both were decent.

Pros : nice rooms (with gas fireplace), parking included, not as 'touristy' as Niagara, 1/2 hr closer to drive to (vs N.F) , room had mini fridge

Cons: no fan in bathroom, more 'secluded'- drive for variety / shopping

All in all, had a great time, won alittle in the casino and would consider before returning to Niagara.
Written February 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to provide us with your feedback. To ensure a seamless customer experience and for the safety of everyone involved, we are taking a phased-in approach to the re-opening of some of the amenities at Casino Rama. We are continuing to monitor this and will revise as restrictions are lifted. We hope that your next visit will be more enjoyable and meet your expectations. Have a wonderful day!
Written February 24, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Tawny M
Welland, Canada23 contributions
Aug. 2021 • Couples
They let you stay 4 nights for free in the RV parking area. You are allowed generators but no propane fires/bbq’s. Fun place to boondock and enjoy the casino + restaurant.
Written August 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to provide us with your feedback. We are happy to hear that you enjoyed your stay at Casino Rama, in the RV parking area, and we hope to see you again soon. Have a great day!
Written June 6, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Music186
Orillia, Canada14 contributions
Jul. 2020
Attended many concerts here and the sound is awesome not to mention every seat has a great view. Would recommend seeing any show here and the line up is very diverse. Hope it opens back up. My last show I saw was in early 2020
Written June 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to provide us with your feedback. We are happy to hear that you enjoy your visits, and the concerts at Casino Rama, and we hope to see you again soon. Have a wonderful day!
Written June 6, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Tom J
3 contributions
Feb. 2020
it use to be a 5x rating before gateway took it over, gateway history is to cut all employers and go as cheep as can be the only thing saving rama from closing was covid,gateway has nickle and dimed all the regulars, once ajax big casino opens its bye byye rama. go where your apreciated
Written October 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

chickandbeast
Southgate, Canada8,519 contributions
Aug. 2020
We were RV-ing thru Rama and looking for a place to stop for a few hours. You used to be able to use their parking lot and electrical. Everything was barricaded silent and closed like a ghost town.

Not even picnics anymore

How awful for the area where most of the employment comes from. Really hit home.
Written August 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We too are sad that we could not enjoy your visit to Casino Rama. Due to COVID-19 we are currently closed but hope to be able to re-open and welcome back our employees and guests soon. We look forward to welcoming you back when we do re-open!
Written September 2, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Christine R
1 contribution
May 2020 • Friends
I have been coming here for years and I would have free rooms and the lounge where we could get sandwiches and drinks for platinum players that's gone now everything that casino Rama had with perks is all gone and it sucks and they're losing their clients like no tomorrow so in my opinion you're better off to put your money in your pocket and save it because you aren't going to win anything when you come here.
Written May 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Casino Rama Resort is open:
  • Sun - Sat 12:00 a.m. - 11:59 p.m.
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