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Moment Spa Fairmont Tremblant

33 Reviews
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Moment Spa Fairmont Tremblant

33 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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3045 Chemin de la Chapelle, Mont Tremblant, Quebec J8E 1E1 Canada
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Mont Tremblant Private Day Tour from Montreal
Bus & Minivan Tours

Mont Tremblant Private Day Tour from Montreal

14 reviews
Leave Montreal behind and take a day trip to the Laurentian Mountains without having to rent a car or plan bus transfers. This small-group day trip can be adapted to suit your tastes, with a guide to provide commentary during the drive, information about the Mont Tremblant resort, and pointers on how best to spend your day.
US$160.79 per adult
33Reviews0Q&A
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Brigitte B wrote a review Sep. 2020
1 contribution
I booked an appointment online, when I went there they did not have a reservation for me and I was told it’s not possible to book online. Maybe the website needs to be changed. I will not go back.
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Date of experience: September 2020
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Response from Laurence G, Responsable relations clients at Moment Spa Fairmont Tremblant
Responded Sep. 8, 2020
Thank you for sharing your review. We are really sorry to hear that your experience did not meet your expectations. We are constantly working to improve our procedures and always take your comments and suggestions into consideration to offer a service that will live up to your expectations. We invite you to send us your contact information at sac@momentspa.ca. Be assured that a manager will then communicate with you to discuss further about the situation. We look forward to speaking with you soon. Sincerely, The Moment Spa Team.
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mavwu wrote a review Mar. 2020
Cary, North Carolina288 contributions112 helpful votes
If you are looking for a spa environment this is not it. But if you are looking for great treatments then book. I had an amazing therapeutic massage. There is no spa locker room, you share it with the pool and it didn't really have the spa atmosphere. The robes were all one size fits all. And you go have to go down stairs to use the locker then back up stairs and you wait n the lobby area for your therapist. The locker room was small. If I needed any supplies I had to go ask someone from the pool desk, but there wasn't anyone at the pool desk. All i was looking for was a comb and deodorant. The "relaxation room" overlooks the pool and its in the back of the lobby. Just a couple chairs and shared with some weird spa chairs. They were 2 giant recliners that laid flat with a sunset photo and it played music and vibrated. Nothing to write home about. For this being in a Fairmont Hotel it was highly disappointing. I was looking forward to a few hours of relaxation in a spa environment.
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Date of experience: March 2020
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Response from Laurence G, Responsable relations clients at Moment Spa Fairmont Tremblant
Responded Mar. 16, 2020
Hi, Thank you for sharing your review. We are really sorry to hear that your experience at our spa did not meet your expectations. We are constantly working to improve our procedures and always take your comments into consideration to offer a service that will live up to your expectations. Be assured that we will make the necessary adjustments. We place a high priority on customer satisfaction, quality treatments and services. Sincerely, The Amerispa and Moment SpaTeam
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KikiT wrote a review Dec. 2019
Norwalk, Connecticut49 contributions36 helpful votes
Had a wonderful therapeutic massage and loved it. The staff is very friendly and accommodating. The facility is small and lacks some of the atmosphere you expect from a high end spa but I found the overall experience to be great.
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Date of experience: December 2019
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Roopa wrote a review Dec. 2018
Toronto, Canada36 contributions16 helpful votes
The worst massage experience! Paid $170 for a fifty min therapeutic massage and received a very painful 35 min one from Christine. Overpriced and unprofessional!
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Date of experience: December 2018
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steilkurve wrote a review Mar. 2018
Montreal, Canada129 contributions59 helpful votes
Had a therapeutic massage at this spa. Am a massage regular. This one wasn’t the greatest. Therapist worked on areas like my upper arms that no therapist ever has before. And it was actually uncomfortable borderline painful. Had to ask twice to go softer. Also, the therapist would do the left side of say my back pretty thoroughly but then rush through the right side. Ditto with feet, etc. This massage won’t go down as memorable, despite being close to $200 all in. After that, tried to avail myself of the hot tubs outside. Place was jam packed, not a relaxing setting (granted it was spring break at the resort). At any rate, to each is own but this place is not for me. I will not return.
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Date of experience: March 2018
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Response from EquipeAmerispa, Responsable relations publiques at Moment Spa Fairmont Tremblant
Responded Mar. 13, 2018
Hi, Thank you for sharing your review. We are sorry to hear of this unfortunate situation. We are constantly working to improve our procedures and always take your comments and suggestions into consideration to offer a service that will live up to your expectations. We invite you to send us your contact information at info@amerispa.ca. Be assured that a manager will then communicate with you to discuss further about the situation. We look forward to speaking with you soon. Sincerely, The Amerispa Team
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