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Balnea

Open Now: 11:00 a.m. - 8:00 p.m.
Open today: 11:00 a.m. - 8:00 p.m.
Review Highlights
Best spa in Montreal area

It’s about an hour out of Montreal but 100% worth the drive . Modern , clean , big , lots of... read more

Reviewed October 29, 2018
kikenny_bay
,
Saint Sauveur des Monts, Canada
via mobile
Beautiful scenery, beautiful spa!

A huge selection of treatments to be had, in a very peaceful, tranquil environment. The lake is... read more

Reviewed October 15, 2018
Anita v
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Traveller Overview
  • Excellent64%
  • Very good21%
  • Average7%
  • Poor5%
  • Terrible3%
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About
Open Now
Hours Today: 11:00 a.m. - 8:00 p.m.
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Contact
319 ch. Lac Gale, Bromont, Quebec J2L 2S5, Canada
Website
+1 450-534-0604
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Reviews (371)
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All reviews thermal experience relaxing experience private lake front desk wonderful spa massage therapist my friend end of the day natural surroundings excellent massage beautiful setting couples massage beach club attentive staff hot tub spent the entire thermal baths
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1 - 10 of 153 reviews
Reviewed 4 weeks ago via mobile

It was a nice massage, great masseuse with good strength and definitely made you relax, love the ambience, but our overall experience was ruined by the food at the restaurant. The menu looked good, but when the food came, it surely did not meet expectations....More

Date of experience: November 2018
Thank tiffykoh
Reviewed 4 weeks ago

I traveled to this spa from Vermont with a friend, for her birthday. Having lived in Stowe, and esperienced many spas, i chose Balnea because it was so highly rated and from the pictures appeared to be just what we were looking for. Some of...More

Date of experience: November 2018
Thank BTV F
balnea2017, Responsable des relations clients at Balnea, responded to this reviewResponded 2 weeks ago

Hi, We thank you for your feedback. We are very sorry that your experience was not live up to your expectations. Unlimited fresh towels are provided free of charge at three locations within the spa and one bathrobe is included with thermal experience, which can...More

Reviewed October 29, 2018 via mobile

It’s about an hour out of Montreal but 100% worth the drive . Modern , clean , big , lots of outdoor areas separated from each other . Lots of privacy and interesting rooms to chose from for your relax sessions . Food snack and...More

Date of experience: October 2018
Thank kikenny_bay
Reviewed October 15, 2018

A huge selection of treatments to be had, in a very peaceful, tranquil environment. The lake is also spectacular with clean water and totally private :) The food was just ok...and the treatment I choose was also average (the massage therapist or masseuse seemed to...More

Date of experience: September 2018
Thank Anita v
Reviewed October 1, 2018 via mobile

This place is abit out of the way but definitely worth the drive. We arrived at noon and were placed on a waiting list so we sat in the outdoor restaurant and have some wine with some cheese appetizers. Very delicious. We only waited less...More

Date of experience: August 2018
1  Thank BrandynFriends
balnea2017, Responsable des relations clients at Balnea, responded to this reviewResponded 2 weeks ago

Hi BrandynFriends, We thank you for your great feedback and hope to welcome you again! :)

Reviewed August 30, 2018

More staff concentrating on making sure surrondings are quiet and peaceful according to spas standards. It appears that the staff are concentrated on the resto and food area to increase profits. Thus leaving the customers outside to enforce the silent rules. It will be years...More

Date of experience: August 2018
Thank bob_begin
Reviewed August 27, 2018

The staff was very knowledgeable, helpful and courteous. Well maintained and clean. Location and atmosphere are breathtaking. Food is delicious. Always have the best massages there. I cannot wait to return, next year.

Date of experience: July 2018
Thank Kim S
balnea2017, Responsable des relations clients at Balnea, responded to this reviewResponded November 1, 2018

Hi Kim, Thank you for your comment. We are very happy that you had a great BALNEA experience! See you next year! :)

Reviewed August 26, 2018

Again people were talking loud (we could follow their conversations). Clients were getting very annoyed. I told the reception desk once, it continued and all day. Even one client went to tell 2 ladies that were talking very loud. I suggest the administration put more...More

Date of experience: August 2018
Thank Julie P
balnea2017, Directeur général at Balnea, responded to this reviewResponded August 30, 2018

Bonjour Julie P, Thank you for letting us know about your experience and we are sorry to read your disappointment. Your comments don't reflect our philosophy and the experience we want to provide to our guests. We would like to contact you regarding the situation...More

Reviewed August 25, 2018 via mobile

I had my boyfriend visiting me & for our last day, we decided to visit Balnea. I have been there countless times & was always a fan until this last visit. I called when we were on our way & in fact 20 mins before...More

Date of experience: August 2018
Thank travelconoisseur
balnea2017, Directeur général at Balnea, responded to this reviewResponded August 30, 2018

Bonjour KMoaven, Thank you for taking de time to letting us know about your experience. We will contact you as soon as possible regarding the situation. Best regards, Elyse Michaud

Reviewed August 13, 2018

I love to spend a day at Balnea since the Spa is clean, welcoming & well maintained. Massages are extraordinaryvand what I love the most is actually the beach club nearby the lake for a complete relaxation! When I need to really take a one...More

Date of experience: June 2018
Thank geeja234
balnea2017, Responsable des relations clients at Balnea, responded to this reviewResponded November 1, 2018

Hi, We are very happy to know that BALNEA is your predilection place for taking time for you! We are taking note about the food quantity. We hope to see you soon! :)

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Questions & Answers
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Leesa T
January 1, 2018|
AnswerShow all 4 answers
Response from AmyMtl | Reviewed this property |
Hello, I am not sure if they have an age restriction but I didn’t see any preteens or teenagers that day. Happy new year
0
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BabyNigel
December 10, 2016|
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Response from Northerngirl45 | Reviewed this property |
Sorry, we never went in the winter but I would suspect that it would be as nice.
0
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