Diamond J Ranch

Diamond J Ranch, Picton: Address, Phone Number, Diamond J Ranch Reviews: 4/5

Diamond J Ranch
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4.0
34 reviews
Excellent
23
Very good
4
Average
1
Poor
3
Terrible
3

LAW
Pickering, Canada5 contributions
Aug. 2021
Can't really rate the experience as we were never able to actually book one. I sent two different emails, left two voice mails and a couple of other calls - attempting to book a trail ride. Never heard a word back from anyone. Not much of a way to run a business.
Written September 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mary R
1 contribution
Aug. 2021
Unfortunately, we did not get the chance to actually experience horseback riding because there was very important information that was withheld when we called to book a reservation. When we phoned to book an appointment, a very sarcastic woman told me that if we didn't arrive at exactly the time she said, she'd have to kill us.. i get it, supposed to be humorous, but I didn't appreciate it. she was also coughing up a lung, she probably smokes 4 packs a day, but not exactly what you want to hear in covid times. when we arrived the next morning, which by the way, we were coming in from Toronto, she eyed us top to bottom (very uncomfortable), out her hands to her face like she wanted to cry and said "this is the worst part of my job, i'm sorry to tell you you're too heavy for this activity". there were 3 of us, and she made all of us feel like absolute crap, so much so, that one of us actually had to quickly walk out to have a good cry in the car. I asked why they didn't say there were weight restrictions when we phoned, and they said it was because they don't want to make people feel bad, and that often people lie. The worst part is that the woman, Flo, who told us this actually played the part of the victim, saying that she felt horrible, it would keep her up at night... WE drove hours to get there, not HER, WE were told we were too heavy! Please save yourselves time, money, and the god-awful stench of cigarettes and smoke in that ranch. They need a disclaimer on their website and they need to treat people with respect and do proper screening on the phone. Please don't support this business., if nothing else, for the way they made us feel, fat shaming is never ok.
Written August 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

sandi c
1 contribution
Aug. 2020
Had the best time. Staff were so friendly and obviously loved what they do and loved the horses. Flo was hilarious and a great guide.. Her energy and all the stories made this relaxed trail ride a lot of fun!! My horse Spirit was well trained and behaved well. Would go again anytime!! Highly recommend!!!
Written August 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Gabi B
1 contribution
Aug. 2020 • Family
Called and made a reservation for a trail ride as it was the one thing that my daughter really wanted to do on this holiday. Showed up 15 minutes before as we were instructed and the lady says “Did you call to confirm?” I had only made the reservation 3 days before - why would I call to confirm??? What are my chances of cancelling?? IF she had actually told me to call to confirm, I would have. So, turns out that the horses had had too many runs and we didn’t get to go. On a positive note, I found a place that does trail rides near our home for almost half the price. We will be going there instead. This place needs to modernize and take a credit card to hold your reservation like most other businesses instead of expecting people to call back a second time.
Written August 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

doug
Picton, Canada1 contribution
Dec. 2019 • Friends
Hi just wanted let people know my wife and I volunteer at DJ and Jack the owner gave us my favorite horse Peanut for Christmas God bless you my friend
Written December 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kathybl242
Kingston, Canada11 contributions
Sep. 2019
Diamond J was a real find in The County and we spent a lovely afternoon on their well-cared-for and well-behaved horses. The trail leader was very knowledgeable, although we might have benefitted from a little more explanation and instruction before we set off. The Diamond J only takes cash so come prepared.
Written September 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Maimouna Coulibaly
Brampton, Canada65 contributions
Aug. 2019 • Friends
The owners are very friendly: I was late, I called and they changed my schedule without complaints.
The horses are very well treated (you can see it, tequila was my horse), the personnel was awesome.
I have enjoyed doing horseback riding there. J'y retournerai !
Written August 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

laurburn
Picton, Canada2 contributions
Oct. 2018 • Couples
My husband and I went for a ride with our tour guide Doug and had a blast. Doug was friendly and knowledgable. The ride through the woods was gorgeous and our horses were well behaved. Staff back at the stables were very helpful and welcoming. Would recommend.
Written October 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

JePEC
Guelph, Canada31 contributions
Oct. 2018 • Family
We visited on Thanksgiving weekend with our 3 kids, and had a wonderful time. The scenery was beautiful and Irene was a terrific guide. The horses are well taken care of and the staff are friendly. We will be back!
Written October 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mayariettie
Toronto, Canada3 contributions
Sep. 2018 • Couples
Visiting Prince Edward county for the weekend and decided to drag my boyfriend to go Horse back Riding. I’ve been once before, maybe 13 years ago but I absolutely loved it so I thought, we’re in the country, lets give this a try. I googled places to horseback ride and Diamond J Ranch was one of the first search results and I like that it had good reviews. Upon arrival, we were warmly greeted by Flo and a few other employees. There were very welcoming and had great stories to tell. We watched them saddle up the horses ( We had Peanut and Fern). Once on the horse, its always higher up than it looks when you’re standing on the ground but I was excited to start the tour. Doug, our tour guide, he was awesome. He was very interactive, told us stories and gave us advice on how to have a long lasting “honeymoon” 17 year marriage as he and his lovely wife do. I can’t lie, I didn’t realize we would be going through the woods so I was quite nervous as I am very afraid of spiders, but Peanut was such a gentle giant and kept me safe and sound. Overall my boyfriend and I had an amazing time and I’m already planning a girls trip where I will be bringing all of them to go for a ride and hopefully I’ll get to ride Peanut again and have Doug as our tour guide. Thanks for making our trip so special guys. This was definitely worth the money and the highlight of our trip.
Written September 15, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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