Diamond J Ranch
Diamond J Ranch
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Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.0
4.0 of 5 bubbles37 reviews
Excellent
25
Very good
4
Average
1
Poor
3
Terrible
4

Kayla R
Renfrew, Canada1 contribution
1.0 of 5 bubbles
Jul 2023 • Friends
The worst experience I have ever had somewhere.
A friend and I were staying down in the area for a few days and we googled what to do in the area. This place showed up and we noticed it was only a few minutes up the road so we thought we would just drive down to see if they had anytime to do a trail ride that day. When we arrived this one lady who was lovely (the only nice part of this place) told us to come with her out to the ring, that the lady that does the trail rides was out there doing pony rides and she would tell us if there was any time. When we got out there she told us to have a seat she would grab her, the lady that was I charge of the trail rides proceeds to walk passed us and the other woman shouted those are the girls Flo. She looks us up and down and tells us to come back to the office with her, so we’re thinking she has time and we have to sign some paperwork.
We get back into the office and there was 5 people in there waiting to go out on their scheduled ride, she tells us to have a seat. Again we’re thinking great we’re going to get to go out and just has to sign in the pre booked people first. Boy were we wrong.
Once she finishes up with them she calls us over, the first thing she asks me is “so I have to ask you a personal question” how much do you weigh?” Then proceeds with “more than 230?” I was completely floored as she asked me this in front of EVERYONE, very loud. I said no I’m no where near that. Then she proceeds to ask us if we are in the area till next week as they are full for trail rides. We said no we are leaving tomorrow. She then tries to tell us we should come back in the fall because the colours are beautiful and goes on and on and on. Also tells us it’s cash only and it’ll be $94.
I would normally never write a review about a place but the unprofessional and fat shaming was too much, all we had to be told from the START was that they didn’t have time today, that’s all we wanted to know but instead proceeded to make us wait 15 minutes to humiliate me in front of a group of people. I will never return to this place and I want to warn people so they hopefully don’t have to go through is experience either.
Written July 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dave T
2 contributions
5.0 of 5 bubbles
Aug 2022 • Family
My Granddaughter and I had a great experience at Diamond J yesterday. The staff were very professional and very helpful! The horses were healthy and easy to handle...The trail ride and our trail guide Flo 👍👍 .
Dave Thain & TeenO Hewitt
Written August 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lise A
Belleville, Ontario, Canada58 contributions
5.0 of 5 bubbles
May 2022
I had a lovely Spring ride in May, 2022 on a Diamond J Ranch trail ride, through a really nice woods/forest near Picton, Ontario.
All of the horses' feet were well cared for (what I look for first), and they appeared to be well nourished and clearly were loved by the owners and volunteers.
I was with a group of abour 8 riders, all of which except for the guide and myself, were novices. Everyone had a safe mount, ride and dismount, were in good spirits the entire ride, and despite the very very light Scotch mist, had a very enjoyable ride.
I would definitely return for another trail ride with this enterprise.
Lise A, Belleville, Ontario
Written July 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LAW
Pickering, Canada9 contributions
1.0 of 5 bubbles
Aug 2021
Can't really rate the experience as we were never able to actually book one. I sent two different emails, left two voice mails and a couple of other calls - attempting to book a trail ride. Never heard a word back from anyone. Not much of a way to run a business.
Written September 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mary R
1 contribution
1.0 of 5 bubbles
Aug 2021
Unfortunately, we did not get the chance to actually experience horseback riding because there was very important information that was withheld when we called to book a reservation. When we phoned to book an appointment, a very sarcastic woman told me that if we didn't arrive at exactly the time she said, she'd have to kill us.. i get it, supposed to be humorous, but I didn't appreciate it. she was also coughing up a lung, she probably smokes 4 packs a day, but not exactly what you want to hear in covid times. when we arrived the next morning, which by the way, we were coming in from Toronto, she eyed us top to bottom (very uncomfortable), out her hands to her face like she wanted to cry and said "this is the worst part of my job, i'm sorry to tell you you're too heavy for this activity". there were 3 of us, and she made all of us feel like absolute crap, so much so, that one of us actually had to quickly walk out to have a good cry in the car. I asked why they didn't say there were weight restrictions when we phoned, and they said it was because they don't want to make people feel bad, and that often people lie. The worst part is that the woman, Flo, who told us this actually played the part of the victim, saying that she felt horrible, it would keep her up at night... WE drove hours to get there, not HER, WE were told we were too heavy! Please save yourselves time, money, and the god-awful stench of cigarettes and smoke in that ranch. They need a disclaimer on their website and they need to treat people with respect and do proper screening on the phone. Please don't support this business., if nothing else, for the way they made us feel, fat shaming is never ok.
Written August 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sandi c
1 contribution
5.0 of 5 bubbles
Aug 2020
Had the best time. Staff were so friendly and obviously loved what they do and loved the horses. Flo was hilarious and a great guide.. Her energy and all the stories made this relaxed trail ride a lot of fun!! My horse Spirit was well trained and behaved well. Would go again anytime!! Highly recommend!!!
Written August 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gabi B
1 contribution
1.0 of 5 bubbles
Aug 2020 • Family
Called and made a reservation for a trail ride as it was the one thing that my daughter really wanted to do on this holiday. Showed up 15 minutes before as we were instructed and the lady says “Did you call to confirm?” I had only made the reservation 3 days before - why would I call to confirm??? What are my chances of cancelling?? IF she had actually told me to call to confirm, I would have. So, turns out that the horses had had too many runs and we didn’t get to go. On a positive note, I found a place that does trail rides near our home for almost half the price. We will be going there instead. This place needs to modernize and take a credit card to hold your reservation like most other businesses instead of expecting people to call back a second time.
Written August 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

doug
Picton, Canada1 contribution
5.0 of 5 bubbles
Dec 2019 • Friends
Hi just wanted let people know my wife and I volunteer at DJ and Jack the owner gave us my favorite horse Peanut for Christmas God bless you my friend
Written December 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kathybl242
Kingston, Canada11 contributions
5.0 of 5 bubbles
Sept 2019
Diamond J was a real find in The County and we spent a lovely afternoon on their well-cared-for and well-behaved horses. The trail leader was very knowledgeable, although we might have benefitted from a little more explanation and instruction before we set off. The Diamond J only takes cash so come prepared.
Written September 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Maimouna Coulibaly
Brampton, Canada65 contributions
5.0 of 5 bubbles
Aug 2019 • Friends
The owners are very friendly: I was late, I called and they changed my schedule without complaints.
The horses are very well treated (you can see it, tequila was my horse), the personnel was awesome.
I have enjoyed doing horseback riding there. J'y retournerai !
Written August 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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