Serenity Spa
Serenity Spa
4
About
At Serenity Spa, our treatments are designed to restore energy, promote well-being and to make your trip to Waterton Lakes that much better. Whether you have come to Waterton to play hard, hike our Rocky Mountain trails, stroll around the village or take in a tour, when you come to Serenity Spa, we allow you to shift your focus – relax, revitalize and reconnect with yourself.
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
4.1
7 reviews
Excellent
5
Very good
0
Average
1
Poor
0
Terrible
1
AlbertaChristiegirl
Calgary, Canada2,154 contributions
May 2018 • Couples
My husband & I had a 80 minute couples massage at Serenity Spa on May 10, 2018. We were staying at the Bayshore Inn & the spa is part of the hotel.
We were greeted by our therapists Jeannine & Sheena and we were asked to complete a brief health questionnaire.
The spa itself is small but quaint & comfortable. This is a full service spa, offering massages, facials, pedicures & manicures, waxing & body wraps.
We thought the price for our massage was very competitive & the therapists are RMT's, which allowed us to make an insurance claim for our treatment.
There is a nice sitting area outside the spa & while our massage room was small, it was comfortable & clean.
The massage was one of the best we have ever experienced & when we return to Waterton, we will go back to Serenity Spa & ask for Sheena & Jeannine for our treatment.
We were greeted by our therapists Jeannine & Sheena and we were asked to complete a brief health questionnaire.
The spa itself is small but quaint & comfortable. This is a full service spa, offering massages, facials, pedicures & manicures, waxing & body wraps.
We thought the price for our massage was very competitive & the therapists are RMT's, which allowed us to make an insurance claim for our treatment.
There is a nice sitting area outside the spa & while our massage room was small, it was comfortable & clean.
The massage was one of the best we have ever experienced & when we return to Waterton, we will go back to Serenity Spa & ask for Sheena & Jeannine for our treatment.
Written May 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you sooooo much!! It was a pleasure!
Written May 22, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JocDocSF
Rogers, AR49 contributions
Aug 2018 • Solo
I had 3 hard days of hiking in Glacier and Waterton Lakes. So on my “recovery day” I decided to try a massage. I get regular massage at home and usually find resort area massages lacking. Then I met Sheena. It was awesome. Absolutely one of the best if not THE best deep tissue massage ever. It so resolved muscle soreness and fatigue that I killed the big hike the next day at Salamander Glacier. You will be more than happy you allow yourself this indulgence. Plus, I got a great recommendation for Red Rock restaurant which was great but not as great as the massage. Sheena is the bomb.
Written August 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sb6612
Victoria, Canada6 contributions
Jun 2021
What a wonderful way to spend the afternoon! The ladies were absolutely fantastic, as I got pampered with a pedicure and a great foot/leg massage and a manicure at the same time! One lady on my feet, one on the hands - wow! talk about feeling special :)
Written July 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gina Marie
Edinburgh, UK4 contributions
Aug 2021 • Couples
Phoned and booked 2 60 min massages a few days ahead of time. Got there and realized they only offer 50 or 80 min. Massages were mediocre but the real disappointment was no where along the way did anyone tell us our therapists would be students! So not only did we pay $120 for a 50 min student massage but we couldn’t bill any of it to insurance! So misleading and an incredible waste of money.
Written August 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martha M
Calgary, Canada69 contributions
Sept 2018 • Solo
Got a $45 hikers special which is 30 minutes of soaking (in a massage chair), eucalyptus calf and foot scrub and massage. Lovely!
Written September 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LovetoTravel0823
Westchester County, NY11 contributions
Aug 2018
My husband and I are on a Backroads biking and hiking trip and after 3 days of activity we decided to get massages during a free afternoon. I have to preface this by saying that the two of us are very picky about our massages and usually do not find them to be to our satisfaction 100%. The massages at Serenity Spa were terrific, however. My massage therapist was Jeannine, and my husband's was Alexa, and we each thought that they did great jobs and hit all the sore muscles. The spa is small, but quiet and comfortable with a nice ambience. We would highly recommend Serenity Spa if you are in the area!
Written August 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HappyHiker101
Calgary, Canada16 contributions
Jul 2018 • Solo
Great massage! Just felt they were not ready for me as arrived 15 minutes before appointment which is what most spas require and told to leave and come back.
Massage Therapist booked with did not show up but was provided a massage by another therapist.
I'd still recommend this Spa as more than likely an off day!
Massage Therapist booked with did not show up but was provided a massage by another therapist.
I'd still recommend this Spa as more than likely an off day!
Written July 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are so happy you enjoyed your massage! I am sorry there was confusion, your therapist got very ill in the morning and had to go home which had us scrambling for a replacement. I again apologize for the delay.
Written July 11, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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