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Address: Upton-by-Chester, Chester CH2 1LH, England
Phone Number: +44 1244 380280
Website
Today
10:00 - 16:00
Closed now
See all hours
Hours:
Sun - Sat 10:00 - 16:00
Recommended length of visit: More than 3 hours
Description:

We're the UK's number one charity zoo, with over 20,000 animals and 500...

We're the UK's number one charity zoo, with over 20,000 animals and 500 different species, including some of the most endangered species on the planet. With 1.6 million visitors every year, the zoo is an all-year round, full-day visitor attraction for everyone. We're open daily from 10am, except for Christmas Day and Boxing Day. Car parking is free and on site. Facilities for disabled visitors, including self-drive electric scooters and wheelchairs.

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TripAdvisor Reviewer Highlights

Read all 8,815 reviews
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  • 5766
    Excellent
  • 1970
    Very good
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    Average
  • 257
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  • 139
    Terrible
full day needed to maximise the cost of entry

A great day out for the family in a top quality zoo where the animals have lots of open space and can be seen in a natural environment.

5 of 5 bubblesReviewed 2 days ago
chchester
,
chester
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8,815 Reviews from our TripAdvisor Community

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Showing 8,754: English reviews
chester
Level Contributor
196 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 113 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

A great day out for the family in a top quality zoo where the animals have lots of open space and can be seen in a natural environment.

Helpful?
Thank chchester
Wigan, United Kingdom
Level Contributor
8 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

We have been to this for the past two years and we love it. Last year when we went it was chucking it down but we had an amazing time. My now 9 year old daughter loves it as the animal lights are brilliant, I also think she likes the thought of walking round a zoo at night in the... More 

Helpful?
Thank Hannah A
Hitchin, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

Our first time at the Lantern parade, we took our 4 year old grandson, and we all thoroughly enjoyed ourselves.

Helpful?
Thank Moto2911
Sandbach, United Kingdom
Level Contributor
38 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Really enjoyed the lantern walk but just a few niggles. We went the "wrong" way round as there was no arrows that said go this way, or if there was it was so busy that we missed them. It was like going around ikea against the arrows, initially felt mischievous once we noticed then just got in the way of... More 

Helpful?
Thank Rebecca L
Reading, United Kingdom
Level Contributor
6 reviews
5 attraction reviews
5 of 5 bubbles Reviewed 3 days ago NEW

I've been going to Chester zoo my whole life and am only more and more impressed by it. They are constantly updating and the animals seem very well cared for. The staff around the zoo know what they are talking about and the place is well kept. If you book online before you go it's normally a bit cheaper.

Helpful?
Thank Seobaina
Level Contributor
36 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

the zoo is really nice but a bit complicated to discover place by place, in addition it is always full it is amazing there is always queue and you have to wait

Helpful?
Thank sirine d
Chester, United Kingdom
Level Contributor
40 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

Excellent place. Amazing animals as always and the food and drink choice and quality in the cafes is soooo much better than it used to be. The only improvement would be adding a playground for under 3s.... There are a huge amount of toddlers which visit and there is not playground for them as far as I'm aware!

Helpful?
1 Thank Sophie G
Cheshire
Level Contributor
27 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Visited with my elderly mother and her friend and had a lovely day. Everywhere is accessible by wheelchair and we had plenty of breaks for drinks and food in the restaurants. The animals are the stars and we couldn't decide which was our favourite. Voted a great day out at any age.

Helpful?
Thank Norjay
Settle, United Kingdom
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

A brilliant day out for all. It was our first time here and what a great day! It was a shame that the mono rail was out of action (being serviced) as that may have saved our legs a little. A ll the exhibits were fantastic we couldn't believe how close we were able to get to the Giraffes and... More 

Helpful?
Thank Gill L
Cheshire
Level Contributor
15 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

I went with my boyfriend, mum, dad, sister and 2 nieces aged 3 and 7. The whole family enjoyed it. The lanterns are beautifully done and the staff wearing the lanterns all clearly loved their jobs - they made such an effort to make sure that people taking photographs had a chance to do so and that no children were... More 

Helpful?
Thank JessCheshire

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?