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Address: Upton-by-Chester, Chester CH2 1LH, England
Phone Number:
+44 1244 380280
Today
10:00 - 16:00
Closed now
See all hours
Hours:
Sun - Sat 10:00 - 16:00
Recommended length of visit: More than 3 hours
Description:

We're the UK's number one charity zoo, with over 20,000 animals and 500...

We're the UK's number one charity zoo, with over 20,000 animals and 500 different species, including some of the most endangered species on the planet. With 1.6 million visitors every year, the zoo is an all-year round, full-day visitor attraction for everyone. We're open daily from 10am, except for Christmas Day and Boxing Day. Car parking is free and on site. Facilities for disabled visitors, including self-drive electric scooters and wheelchairs.

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TripAdvisor Reviewer Highlights

Read all 9,198 reviews
Visitor rating
  • 6043
    Excellent
  • 2039
    Very good
  • 640
    Average
  • 270
    Poor
  • 143
    Terrible
monkeying about

great Zoo plenty of walking to do but worth it, staff were helpful when asked anything i would defo make a trip back

4 of 5 bubblesReviewed yesterday
Zee N
,
Leicester, England, United Kingdom

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9,198 Reviews from our TripAdvisor Community

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Showing 9,135: English reviews
Leicester, England, United Kingdom
Level Contributor
9 reviews
4 of 5 bubbles Reviewed yesterday NEW

great Zoo plenty of walking to do but worth it, staff were helpful when asked anything i would defo make a trip back

Helpful?
Thank Zee N
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

I go to Chester Zoo every year as am a keen photographer but this year was the first time as a family. We were there for 6 and half hours and me and my Family loved every minute. My daughter is 13months old and the staff were amazing with her. 5 staff took the time to show her up close... More 

Helpful?
Thank Drive B
Mold, United Kingdom
Level Contributor
165 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Having grown up in Chester I've been to the zoo many times and seen it develop and evolve over the years. I took my two-year-old grandson for a 'lads' day out and thoroughly enjoyed myself - and I know by grandson did too. I have to admit being a bit shocked at some reviews that suggest there's a lack of... More 

Helpful?
Thank Kevin H
Shrewsbury, United Kingdom
Level Contributor
29 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

I visited here with my mum, it was a lively hot summers day. Saw all animals, had a good laugh, nice to do in the sunshine. I'm an animal lover so great for me. Only downside is that once you're inside, food and drinks are extremely expensive as you are basically trapped and cannot go elsewhere.

Helpful?
Thank Gabby B
Level Contributor
4 reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

There isn't much more I can say apart from it's a great day out. It takes up a full day and well worth the money to get in. I was exhausted after the day there and still there were things I hadn't visited. I love it and always visit at least twice a year. I will deffo be back again... More 

Helpful?
Thank Becky K
england
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Chester zoo is a fabulous day out for all the family , interesting , educational and great fun ! So much to see and do , living local means the yearly membership is a great value buy !

Helpful?
Thank jinxydebbie
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

We hadn't visited for a number of years and failed to renew our annual membership. Got to say nothing has changed service as normal great attractions, clean and helpful staff. Food and drinks a little pricey but no different to anywhere else. We will be back...... Three trips and membership paid 👍

Helpful?
Thank Bobby T
cheshire
Level Contributor
18 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed yesterday NEW via mobile

For two seniors and a grandchild with the monorail it cost £75. For which you get not a lot. Ok the baby elephants and giraffes were lovely but many exhibits were closed due to avian flu. The island trip was really poor. So we had a nice day but what a rip off

Helpful?
1 Thank dubvan
High Wycombe, United Kingdom
Level Contributor
59 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Much work has been carried out since I last visited, several years ago. The animal enclosures have been enriched and in many cases, the viewing of the animals has been improved for visitors. It is a good idea to get your tickets on line before you visit as it is cheaper.

Helpful?
Thank Amberinbucks
Nottingham, United Kingdom
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Amazing even though a lot of work being carried out . Book online prior to you visit its a little cheaper and if its warm take a picnic there are lots of areas to sit and relax

Helpful?
Thank David G

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?