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Hallmark Hotel Spa and Leisure Club

Review Highlights
A dissapointing spa day

I treated my friend for her 30th to a spa day with afternoon tea. When we got there we were told... read more

Reviewed November 15, 2018
kiki86152
,
Bournemouth, United Kingdom
via mobile
Aaron

Edward that works at reception is more then welcoming he makes you feel that your stay will great... read more

Reviewed June 27, 2018
572aaronw
,
Middlesbrough, United Kingdom
via mobile
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  • Very good19%
  • Average20%
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About
Enjoy an invigorating workout in the gym or be pampered by an experienced therapist at our Health club Bournemouth. The Hallmark Spa Hotel Bournemouth has extensive facilities including: Relaxing indoor swimming pool, 2 spa pools, Sauna, Steam room...more
Contact
7 Durley Chine Road, Bournemouth BH2 5JS, England
Website
+44 1202 753326
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Reviewed November 15, 2018 via mobile

I treated my friend for her 30th to a spa day with afternoon tea. When we got there we were told that there were no more lockers in the spa so we had to use the lockers by the gym which was up the stairs...More

Thank kiki86152
Reviewed August 27, 2018 via mobile

Warm friendly welcome as always to the Spa. We use this hotel regularly. Spent a couple of hours using the pool, jacuzzi, steam room, sauna, aromatherapy cave and relaxation lounge. This was followed by a neck, shoulder and back massage by Lisa and she was...More

Date of experience: August 2018
2  Thank Alec S
Reviewed August 21, 2018 via mobile

So had a spa day today which was ok not amazing but we didn’t pay a great deal. What was frustrating though was the incredibly slippery floor pool side. On arrival we were provided with slippers which on contact with the floor caused us to...More

Thank 270mrsa
Reviewed July 26, 2018

Stayed 24/7 for 3 nights. There was no hot water for the first 2 nights, the water started to warm up around 9.30pm at night. Staff knew there was an issue, but continued with excuses, then it was off for scheduled maintenance. Continually requested updates,...More

Date of experience: July 2018
Thank jenkrautz
Reviewed July 1, 2018

Well where can I start. no pool, building works where taking place and when I asked when this started their was no explanation I was told I should have checked the web site. there was only one member of staff at the bar so a...More

Date of experience: July 2018
Thank llewellynreed
Reviewed June 27, 2018 via mobile

Edward that works at reception is more then welcoming he makes you feel that your stay will great Bournemouth is beautiful and Edward helped with all the information we needed to get about the west cliff is a must.

Date of experience: June 2018
Thank 572aaronw
Reviewed June 23, 2018

This was meant to be a nice day at the spa for my sister's hen do. The booking was under her other bridesmaid's name, but when we went to check in the staff said she had not paid our money. We thought it was a...More

Date of experience: June 2018
Thank Darcy B
Reviewed June 5, 2018 via mobile

Visited here many times both alone and with my partner, staff always helpful and friendly, when things are busy they still find time to be the same. If something is not perfect they ensure they make the most of things for you which is what...More

Date of experience: May 2018
Thank paul b
Reviewed June 5, 2018 via mobile

The six of us came to this spa on a 2 for 1 deal and loved every moment of it. The staff are welcoming and have a towel, robe and slippers ready upon arrival. Before you settle you would need to enter your car reg...More

Thank elizabethrose30
Reviewed June 3, 2018 via mobile

I booked a spa day here for mine and my partners first anniversary for us while we were down in Dorset for the week. I purchased the voucher from buyagift.com and phoned up to book it straight away. This was easy enough to do and...More

Thank Ccfc31
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Questions & Answers
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Louise C
December 26, 2015|
Answer
Response from Lorraine G | Reviewed this property |
I would suggest you ring them as they don't advertise their prices! Be aware though, that from April 2016 they will be charging £10 per night to use their car park if you're a resident and goodness knows how much if you're... More
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