We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hallmark Hotel Spa and Leisure Club

Review Highlights
A dissapointing spa day

I treated my friend for her 30th to a spa day with afternoon tea. When we got there we were told... read more

Reviewed November 15, 2018
Bournemouth, United Kingdom
via mobile

Edward that works at reception is more then welcoming he makes you feel that your stay will great... read more

Reviewed June 27, 2018
Middlesbrough, United Kingdom
via mobile
Read all 184 reviews
All photos (94)
Full view
Traveller Overview
  • Excellent17%
  • Very good19%
  • Average20%
  • Poor17%
  • Terrible27%
Travellers talk about
Enjoy an invigorating workout in the gym or be pampered by an experienced therapist at our Health club Bournemouth. The Hallmark Spa Hotel Bournemouth has extensive facilities including: Relaxing indoor swimming pool, 2 spa pools, Sauna, Steam room...more
7 Durley Chine Road, Bournemouth BH2 5JS, England
+44 1202 753326
Improve This Listing
Top Selling Tours & Activities in and around Bournemouth
from US$26.28
More Info
from US$52.56
More Info
Reviews (184)
Filter reviews
182 results
Traveller rating
Traveller type
Time of year
Show reviews that mention
All reviews aromatherapy cave spa facilities working days relaxation lounge bar area shoulder and back massage swedish massage wonders hairdryer barman
Updating list...
1 - 10 of 182 reviews
Reviewed November 15, 2018 via mobile

I treated my friend for her 30th to a spa day with afternoon tea. When we got there we were told that there were no more lockers in the spa so we had to use the lockers by the gym which was up the stairs...More

Thank kiki86152
Reviewed August 27, 2018 via mobile

Warm friendly welcome as always to the Spa. We use this hotel regularly. Spent a couple of hours using the pool, jacuzzi, steam room, sauna, aromatherapy cave and relaxation lounge. This was followed by a neck, shoulder and back massage by Lisa and she was...More

Date of experience: August 2018
2  Thank Alec S
Reviewed August 21, 2018 via mobile

So had a spa day today which was ok not amazing but we didn’t pay a great deal. What was frustrating though was the incredibly slippery floor pool side. On arrival we were provided with slippers which on contact with the floor caused us to...More

Thank 270mrsa
Reviewed July 26, 2018

Stayed 24/7 for 3 nights. There was no hot water for the first 2 nights, the water started to warm up around 9.30pm at night. Staff knew there was an issue, but continued with excuses, then it was off for scheduled maintenance. Continually requested updates,...More

Date of experience: July 2018
Thank jenkrautz
Reviewed July 1, 2018

Well where can I start. no pool, building works where taking place and when I asked when this started their was no explanation I was told I should have checked the web site. there was only one member of staff at the bar so a...More

Date of experience: July 2018
Thank llewellynreed
Reviewed June 27, 2018 via mobile

Edward that works at reception is more then welcoming he makes you feel that your stay will great Bournemouth is beautiful and Edward helped with all the information we needed to get about the west cliff is a must.

Date of experience: June 2018
Thank 572aaronw
Reviewed June 23, 2018

This was meant to be a nice day at the spa for my sister's hen do. The booking was under her other bridesmaid's name, but when we went to check in the staff said she had not paid our money. We thought it was a...More

Date of experience: June 2018
Thank Darcy B
Reviewed June 5, 2018 via mobile

Visited here many times both alone and with my partner, staff always helpful and friendly, when things are busy they still find time to be the same. If something is not perfect they ensure they make the most of things for you which is what...More

Date of experience: May 2018
Thank paul b
Reviewed June 5, 2018 via mobile

The six of us came to this spa on a 2 for 1 deal and loved every moment of it. The staff are welcoming and have a towel, robe and slippers ready upon arrival. Before you settle you would need to enter your car reg...More

Thank elizabethrose30
Reviewed June 3, 2018 via mobile

I booked a spa day here for mine and my partners first anniversary for us while we were down in Dorset for the week. I purchased the voucher from buyagift.com and phoned up to book it straight away. This was easy enough to do and...More

Thank Ccfc31
View more reviews
Nearby HotelsSee all 65 nearby hotels
Bournemouth West Cliff Hotel
2,207 reviews
.02 km away
New Westcliff Hotel
580 reviews
.19 km away
Durley Grange Hotel
468 reviews
.22 km away
The Croham Hotel
447 reviews
.24 km away
Nearby RestaurantsSee all 867 nearby restaurants
Steam Vintage Tea Rooms
331 reviews
.20 km away
Olive Cafe
244 reviews
.18 km away
Brewhouse & Kitchen Bournemouth
342 reviews
.32 km away
454 reviews
.29 km away
Nearby AttractionsSee all 217 nearby attractions
Lower Gardens
1,862 reviews
.73 km away
Poole Hill Brewery
12 reviews
.21 km away
Cyantist - Bournemouth
101 reviews
.18 km away
Questions & Answers
Ask a question
Louise C
December 26, 2015|
Response from Lorraine G | Reviewed this property |
I would suggest you ring them as they don't advertise their prices! Be aware though, that from April 2016 they will be charging £10 per night to use their car park if you're a resident and goodness knows how much if you're... More