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Review Highlights
Very slick operation on Portsmouth-Cherbourg fast cat

Loading and unloading very slick and speedy. Well equipped fast cat boat with plenty of reclining... read more

Reviewed yesterday
NicholasH1714
Portsmouth to St Malo with toddlers and disabled person.

We travelled overnight at the end of August on Bretagne. Our booking was handled through Eurocamp... read more

Reviewed 3 days ago
Blueaerodynamique
,
Stoke on Trent, England
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Traveller Overview
  • Excellent45%
  • Very good35%
  • Average10%
  • Poor4%
  • Terrible6%
Travellers talk about
“st malo”(83 reviews)
“pont aven”(36 reviews)
About
Sail with Brittany Ferries from Portsmouth, Poole or Plymouth direct to France and Spain. Our routes take you closer to popular holiday destinations, saving miles of driving, fuel costs, tolls and overnight stops. Choose either superb comfort of a...more
Suggested duration: More than 3 hours
Contact
Portsmouth PO2 8RU, England
Website
+44 330 159 7003
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Top Selling Tours & Activities in and around Portsmouth
from US$42.60
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Reviews (738)
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1 - 10 of 699 reviews
Reviewed yesterday via mobile

We travelled on this service Economie. The ferry left at 5.15pm on a Sunday and arrived in Portsmouth at 8.45pm on Monday. The check-in and boarding was quick and efficient. We have travelled on this service a few years ago but I must say I...More

Thank penelope_pit_stop123
Reviewed yesterday

Loading and unloading very slick and speedy. Well equipped fast cat boat with plenty of reclining airline seats. Perfectly acceptable catering. Easy booking site.

Thank NicholasH1714
Reviewed 2 days ago

I travelled to Caen from a Portsmouth in September 2018, it was a nice calm crossing not lots of people on the ferry due to kids being back at school, the restaurants produced some good food, from a meal, snacks, cakes etc There was entertainment...More

Thank tonywilliams53
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded yesterday

Dear Tony I am really pleased to hear that you enjoyed your recent journey, and had excellent service. Thank you for travelling with us, and I hope we can welcome you onboard again in the near future. Kind regards Becky Customer Services Brittany Ferries

Reviewed 3 days ago

We travelled overnight at the end of August on Bretagne. Our booking was handled through Eurocamp. We arrived early as instructed as my husband needed putting next to the stairs. This was handled very well by staff who were, without exception, friendly and helpful. We...More

Thank Blueaerodynamique
Reviewed 3 days ago via mobile

We have used Brittany Ferries for well over a decade originally on the Plymouth/Roscoff route and used many forms of accommodation. Now age is catching up with us, bunk beds are a no no and with our daughter being in a wheelchair we have opted...More

Thank Mike B
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded yesterday

Dear Mike B I am pleased to read that you find the crew onboard friendly and helpful, but I am sorry that you had difficulty accessing the lifts. We would hope that courtesy would ensure that those passengers who need the lift would be given...More

Reviewed 4 days ago via mobile

Portsmouth/Caen regularly. I have no complaints at all. I opt for a Commodore Cabin which benefits me. Over the years I have had all types of cabins. A cabin allows you privacy and a chance to sleep if you've had an early start. The crossing...More

Thank traveller2somewhere
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded yesterday

Dear 'traveller2somewhere' Thank you for your review. I am really pleased that you enjoy the Commodore cabins, having breakfast served to your cabin is a nice way to start your holiday. I hope we can look forward to welcoming you onboard again in the near...More

Reviewed 4 days ago

Good ship that left and arrived early. Plenty of seating with ample food areas. Plenty of space to walk around

Thank Paul B
Reviewed 4 days ago

I have used brittany ferries many times poole,plymouth and portsmouth with cars and motorcycles to france and spain,the on board pricing is much better now and the food is very good.

Thank madherbie
Reviewed 6 days ago

This was the third time we had used Brittany ferries and it will be the last. We booked a night crossing from Caen with an outside cabin. The cabin was the last at the back of the ship, and suffered from severe shaking and noise...More

Thank JohnL999
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 5 days ago

Dear ' JohnL999', I am sorry to hear that you had such a disturbed night's sleep on board, although a degree of vibration would be expected on a ship it shouldn't be the detriment of your enjoyment of the cabin. I am unsure if you...More

Reviewed 1 week ago

Every staff member without exception was friendly, helpful and efficient. They all appeared to want to do their best for customers and did not seem merely to be going through the motions. We dropped an ID document at check-in at Poole and on our return...More

Thank Kirsty_DT
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 5 days ago

Dear 'Kirsty_DT', Thank you for your review, it's really lovely to read that throughout your experience with us that you had first class customer service, and I will pass your comment onto the team in Poole as well. Kind regards Jane Customer Services Brittany Ferries

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Questions & Answers
Ask a question
Red W
July 23, 2018|
AnswerShow all 2 answers
Response from BF-CustomerServices | Property representative |
Hello, There are usually taxis waiting outside the terminal for ship arrivals and departures. Kind regards Jane
1
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Sarah B
July 12, 2018|
AnswerShow all 3 answers
Response from BF-CustomerServices | Property representative |
Hello, I'm afraid that you'd be unable to park up in the car lanes but there is a car park at the port where you can park if you choose although it is height restricted to 2.2m high. Kind regards Jane
1
Vote
Chrissie C
June 12, 2018|
AnswerShow all 2 answers
Response from Paul B | Reviewed this property |
It is a short walk to Fareham so you could leave the car at the port then just walk over in the morning.
1
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