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Review Highlights
Fabulous Ferry

We crossed over night from St Malo - Portsmouth onboard MV Bretagne. This was my first time and I... read more

Reviewed October 31, 2018
flybazz
,
Paisley, United Kingdom
via mobile
lovely walk on a sunny day

wanted to go to Spinnaker tower but couldn't drive due to Great Southern Run a really pleasant... read more

Reviewed October 31, 2018
william-julie
,
County Londonderry, United Kingdom
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Traveller Overview
  • Excellent44%
  • Very good34%
  • Average10%
  • Poor5%
  • Terrible7%
Travellers talk about
“st malo”(93 reviews)
“pont aven”(43 reviews)
About
Sail with Brittany Ferries from Portsmouth, Poole or Plymouth direct to France and Spain. Our routes take you closer to popular holiday destinations, saving miles of driving, fuel costs, tolls and overnight stops. Choose either superb comfort of a...more
Suggested duration: More than 3 hours
Contact
Portsmouth PO2 8RU, England
Website
+44 330 159 7003
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Reviews (787)
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All reviews st malo self service restaurant pont aven berth cabin overnight crossing commodore cabin a la carte restaurant club voyage cooked breakfast good nights sleep bunk beds passport control night's sleep cap finistere mini cruise commodore class sea sickness
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1 - 10 of 747 reviews
Reviewed 3 days ago via mobile

This was the first time we traveled on the ferry and it was very good. Lots to do from going to watch a film, shopping, restaurants etc. Great for all ages. Staff are very helpful and accommodating. We loved sitting out on the deck and...More

Date of experience: August 2018
Thank benchboygti2
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 2 days ago

Dear 'benchboygti2', I'm pleased to read that you really enjoyed your first time travelling on the ferry, thank you for choosing us and I hope that we can look forward to welcoming you on board again. Kind regards Jane Customer Services Brittany Ferries

Reviewed 5 days ago

From arriving at the port to getting to the other side, nothing is too much trouble for the crew. The food is great, the bars well stocked, the shops have good choice. On some boats you can have your dog in the cabin with you....More

Date of experience: September 2018
Thank BrianJackson56
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 2 days ago

Dear 'BrianJackson56' Thank you for your lovely review, it's great to read your comments about the crew. I've noted your feedback about the pillow but if you'd like an extra pillow please don't hesitate to ask the staff at the information desk. Kind regard Jane...More

Reviewed 1 week ago

We travel from Portsmouth to Spain at least twice a yeari, often more, and whilst we love the crossing and most of the facilities plus the very helpful staff, the Cap Finestère needs to sort out its breakfast offering. Travel on the Pont l’Aven and...More

Date of experience: November 2018
Thank bmarya2017
Reviewed 2 weeks ago

Absolutely outrageous. I should have paid more attention to the message from Vodafone but who would every thought this would be the cost. It was bad enough putting up with the constant vibration from the engines in the cabin (Commodore Suit for which I paid...More

Date of experience: October 2018
Thank Chris M
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 2 weeks ago

Dear 'Chris M', I am very sorry to hear that you incurred a large mobile telephone bill and I can understand your upset with this. When your mobile telephone network connect you to another network, in this case the mobile offshore one, they should send...More

Reviewed 4 weeks ago

We don't usually travel on Britanny Ferries as they are expensive in the Summer. However, at this time of year the crossing is very reasonable. We travelled back on the early crossing from Ouistreham and decided to have breakfast in the restaurant. It was extremely...More

Date of experience: November 2018
Thank CharlcombeLady
Reviewed 4 weeks ago

First time user of Brittany Ferries and would use again. Enjoyed both out and return trips. Cabins very clean and comfortable. Very choppy on the way out but the Cap Finisterre was very well stabilised and seemed to slice through the seas. On the economie...More

Date of experience: November 2018
Thank rclaytop
Reviewed November 8, 2018

Crossing was superb, cabins are small but quiet with all that you need for a night's sleep, beds are ok and comfy enough. cabin was clean as was toilet and shower, Staff on board helpful especially when securing motorbikes ready for sailing

Date of experience: September 2018
Thank dave r
Reviewed October 31, 2018 via mobile

We crossed over night from St Malo - Portsmouth onboard MV Bretagne. This was my first time and I was impressed with the boarding process, the staff and welcome onboard and the cabin. We eat in the restaurant enjoyed watching the ship 🚢 depart and...More

Date of experience: October 2018
2  Thank flybazz
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded November 1, 2018

Dear 'flybazz', I'm really pleased to read that your first trip with us was fabulous! Thank you for travelling with us and your review. I hope we can welcome you on board again soon. Kind regards Jane Customer Services Brittany Ferries

Reviewed October 31, 2018

We have been using Brittany Ferries for many years, generally for sailings between Portsmouth/Plymouth to Santander and return. We try to book early to secure a commodore cabin. These appear to be allocated randomly. If travelling on Pont Aven avoid the port and starboard rear...More

Date of experience: September 2018
2  Thank david12342
Reviewed October 31, 2018

wanted to go to Spinnaker tower but couldn't drive due to Great Southern Run a really pleasant walk on a lovely day with crowds in good humour enhancing the atmospjhere

Date of experience: October 2018
Thank william-julie
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Questions & Answers
Ask a question
RedW754
July 23, 2018|
AnswerShow all 2 answers
Response from BF-CustomerServices | Property representative |
Hello, There are usually taxis waiting outside the terminal for ship arrivals and departures. Kind regards Jane
1
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Sarah B
July 12, 2018|
AnswerShow all 3 answers
Response from BF-CustomerServices | Property representative |
Hello, I'm afraid that you'd be unable to park up in the car lanes but there is a car park at the port where you can park if you choose although it is height restricted to 2.2m high. Kind regards Jane
1
Vote
450chrissiec
June 12, 2018|
AnswerShow all 2 answers
Response from Paul B | Reviewed this property |
It is a short walk to Fareham so you could leave the car at the port then just walk over in the morning.
1
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