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Brittany Ferries

Portsmouth PO2 8RU, England
+44 330 159 7003
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Review Highlights
A calm sailing

Having a long drive to Portsmouth a n easy friendly boarding a cold beer and food and an extremely... read more

Reviewed yesterday
shaggyllama
via mobile
Ten years of travel!

Having just booked another crossing with BF, I thought it was about time I wrote a review. We... read more

Reviewed 1 week ago
JiFung
,
Portsmouth, UK
Read all 553 reviews
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Sail with Brittany Ferries from Portsmouth, Poole or Plymouth direct to France and Spain. Our routes take you closer to popular holiday destinations, saving miles of driving, fuel costs, tolls and overnight stops. Choose either superb comfort of a cruise ferry, no-frills economie service or speed across The Channel on our fast craft.
  • Excellent47%
  • Very good33%
  • Average10%
  • Poor5%
  • Terrible5%
Travellers talk about
“st malo” (64 reviews)
“pont aven” (34 reviews)
Suggested Duration: More than 3 hours
LOCATION
Portsmouth PO2 8RU, England
CONTACT
Website
+44 330 159 7003
Write a ReviewReviews (553)
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All reviews
"st malo"
in 64 reviews
"self service restaurant"
in 41 reviews
"pont aven"
in 34 reviews
"a la carte"
in 19 reviews
"berth cabin"
in 16 reviews
"overnight crossing"
in 15 reviews
"commodore cabin"
in 12 reviews
"cooked breakfast"
in 11 reviews
"club voyage"
in 10 reviews
"mini cruise"
in 12 reviews
"bunk beds"
in 9 reviews
"good nights sleep"
in 9 reviews
"cap finistere"
in 8 reviews
"night's sleep"
in 7 reviews
"return journey"
in 29 reviews
"sea sickness"
in 6 reviews
"loading and unloading"
in 12 reviews
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1 - 10 of 527 reviews

Reviewed yesterday via mobile

Having a long drive to Portsmouth a n easy friendly boarding a cold beer and food and an extremely comfortable cabin, gently awoken with plenty of time for a coffee before disembarking.. Refreshed for a long drive south of France.. Wonderful service from brittany ferries,...More

Thank shaggyllama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Having just booked another crossing with BF, I thought it was about time I wrote a review. We bought a little cottage in Brittany 10 years ago and since then have made many many trips from Portsmouth to St Malo or Caen. Ok, there have...More

Thank JiFung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 1 week ago

Dear 'JiFung', Thank you for your lovely review! I'm really pleased to read that you're very happy with the service that you receive and I hope you enjoy your forthcoming trip and Commodore cabin. Kind regards Jane Customer Services Brittany Ferries

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We recently travelled to Saint-Malo on the Port Aven. We paid extra for an outside cabin which I highly recommend, waking up in the morning with the view was amazing. The cabins are small (which are expected) but practical for what you need. The shower...More

Thank 19pops92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 weeks ago via mobile

We were rerouted and had to travel Caen to Portsmouth on 29th December. No security checks in Caen. The cabin stunk so bad that we were given a voucher by BF. The whole experience wasn’t up to their usual standards of the Plymouth Roscoff route.More

Thank Frugal Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 2 weeks ago

Dear 'Frugal Q', I am sorry to hear of your dissatisfaction with your last sailing with us. I understand that you have already been in contact with us to resolve the issue with your cabin but I am sorry for the disappointment caused. At the...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We use Brittany Ferries regularly and always have excellent service. The cabins are clean and tidy, The food is definitely worth eating and even the Full English with odd sausages is a welcome start to the day. If you want to know what the music...More

Thank G-J-Allensby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 2 weeks ago

Dear 'G-J-Allensby', It's lovely to read that you travel with us regularly and have always experienced excellent service. Thank you for your kind words and taking the time to leave a review. We look forward to welcoming you on board for another trip soon. Kind...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We caught the overnight ferry to Le harve from Portsmouth, the on-board parking was slick, the cabin we had was clean and adequate. The food in the restaurant was what was expected, staff were friendly and helpful. It was a great start to our vacation.

Thank vince444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Easy check in. No hassle or stress. We took our dog and this was our first time with Brittany ferries. Although muzzles for dogs are compulsory we had problems getting the muzzle to stay on our British Bulldog. Staff were understanding and non muzzled dogs...More

Thank LOUISE AND PAUL H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 4 weeks ago

Dear 'LOUISE AND PAUL H', I'm pleased to read that you found travelling with us to be an easy and pleasant experience. Thank you for taking the time to leave your review and I hope that we can be of service to you again in...More

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Reviewed 4 weeks ago via mobile

If you are traveling to Spain or Portugal by car, then try the ferry. It’s a good option. A relaxing trip. We are travelling to Valencia city which is 6-7 hours by car. Prices on board are reasonable. Priced in £s and euros with £...More

Thank Liam_of_Hove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2018

Having travelled across the channel for the last 16 years and doing it as cheap as possible, I was amazingly shocked when as a birthday treat and £30 discount voucher I chose a Commodore Cabin on board the Normandie cross channel ferry. On arrival we...More

2  Thank Gail H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 12 January 2018

Dear 'Gail H', I hope that you had a lovely birthday and I'm pleased to read that you enjoyed your birthday treat of a Commodore cabin. Thank you for your review and thank you for your custom over the last 16 years. Kind regards Jane...More

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Reviewed 3 January 2018

This is my family's first time on board Brittany Ferries from Portsmouth to Caen. Ground crews were not helpful at all. The cabin is so small that we cannot even move with our luggages all placed inside the room. Room and toilet is pretty rundown...More

1  Thank Smlim1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
ruthandbrian
4 October 2017|
AnswerShow all 6 answers
Response from Bolnuevo7 | Reviewed this property |
Not at all, you are guided on and off by expert loaders. The exit and entrance are wide and clearly marked, it works like a dream! Bon Voyage.
1
Vote
lgabriel2016
29 August 2017|
AnswerShow all 4 answers
Response from angieb471 | Reviewed this property |
The weather can be iffy at any time of the year, we've had excellent crossings in winter and really bad ones in the summer.
0
Votes
Chryselle W
22 April 2017|
Answer
Response from BF-CustomerServices | Property representative |
Hello Chryselle, I am afraid that cookery classes are not available onboard Bretagne at the moment. Kind regards, Jane
0
Votes
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