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Red Funnel Ferries

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Address: Terminal 1 Town Quay | Dock Gate 7, Southampton SO14 2AQ, England
Phone Number:
+44 23 8001 9192
Website
Today
07:00 - 21:30
Closed now
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Hours:
Mon - Fri 07:00 - 21:30
Sat - Sun 08:00 - 18:00
Description:

Red Funnel provides car ferries and high speed Red Jet catamarans to the...

Red Funnel provides car ferries and high speed Red Jet catamarans to the Isle of Wight. Enjoy a mini cruise across the Solent with or without your car on Red Funnel vehicle ferry to the port of East Cowes or take the Red Jet catamaran at 37 knots to (west)Cowes - a wonderful Victorian port and the global home of yachting and yacht racing. Both destinations are ideal for a day trip or a short break, and Red Funnel can also book all your accommodation and attraction choices - see our website for more info.

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TripAdvisor Reviewer Highlights

Read all 1,130 reviews
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  • 594
    Excellent
  • 349
    Very good
  • 94
    Average
  • 42
    Poor
  • 38
    Terrible
An old friend since childhood

I was fascinated to book again on Red Funnel to Cowes. I remember them well from childhood 60 plus years ago and was interested to see how they have kept up with the times. I... read more

Reviewed today
Richard G
,
Hungerford, United Kingdom
via mobile
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1,130 Reviews from our TripAdvisor Community

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Showing 1,117: English reviews
Hungerford, United Kingdom
Level Contributor
99 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
Reviewed today NEW via mobile

I was fascinated to book again on Red Funnel to Cowes. I remember them well from childhood 60 plus years ago and was interested to see how they have kept up with the times. I found the website quite difficult to operate and complained and they were very quick to respond and tell me that a new one was on... More 

Helpful?
Thank Richard G
Southampton, United Kingdom
Level Contributor
95 reviews
60 attraction reviews
common_n_attraction_reviews_1bd8 73 helpful votes
Reviewed today NEW via mobile

Very easy to book and no hassle getting on the ferry on the way out there. Arrive 30 mins before your due to leave and away you go. The return trip was not so good. I've read this a lot in other reviews. We did arrive early for our return trip back to main land. The woman at the port... More 

Helpful?
Thank ISAACDCRDA
New Forest, United Kingdom
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed yesterday NEW via mobile

I use the red funnel ferries regularly. Expensive but comparable with the alternative. I don't have any real issue one way or another. Functional and a means to an end is all I can really say. Whenever you need to use them always check out the alternatives. Not saying they are always more expensive just that there is nothing special... More 

Helpful?
Thank ESU1000
Bergen,Norway
Level Contributor
114 reviews
45 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
Reviewed yesterday NEW

Took the Red Jet for a day trip to IOW. Very friendly and helpful staff both at the ticket offices and aboard the vessel. Comfortable journey.

Helpful?
Thank kenneth d
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Hello kenneth d Thank you for 5* and kind review. We are pleased to hear you enjoyed your overall experience travelling with us on the Red Jet. We aim to recruit people who truly care about our customers’ needs. Our colleagues prides themselves on their excellent customer service skills and it is great to hear their hard work is recognised.... More 

Southampton, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

The staff on the ticket desk were very helpful with our family ticket. Checking hat we had the cheapest alternative to a ferry outbound and a red jet return with three adults and two children. They double checked that one adult separately was the cheapest way. It was nice that they took that time. A pleasant day out that the... More 

Helpful?
Thank Jackie E
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Hello Jackie E Thank you for taking the time to leave a great review here on Trip Advisor! I'm delighted that you and your family had a good time, our colleagues will always endeavour to ensure that our customers pay the lowest available fare. We look forward to being able to welcome you all back on board again soon. With... More 

Woodley, United Kingdom
Level Contributor
5 reviews
Reviewed 2 days ago NEW

Helpful staff both on ferry and on shore. Well kept vessels with good choices of refreshments and on time.

Helpful?
Thank derekbullen
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Hello derekbullen Thank you for the excellent review and your kind comments about our service and colleagues. We aim to provide our customers with the greatest experience possible as well as a relaxing journey and it is lovely to know you enjoyed your time travelling with us. On behalf of the team here at Red Funnel, please accept our sincerest... More 

Level Contributor
10 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 4 days ago NEW via mobile

An excellent experience with red funnel. Even though it was a busy bank holiday Monday and a Friday on the return. Easy and friendly check in. Friendly staff all round. Special mention to the friendly and enthusiastic attendant waving us out of the port at Southampton!

Helpful?
Thank Freddie C
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Hello Freddie C Wow!! Thank you for your 5* review. We are pleased to hear you enjoyed your overall experience travelling with us. Jim, our Southampton loader, is very popular with our passengers and certainly knows how to brighten up everyone's day with his dance moves. We always aim to recruit colleagues that truly care about our customers’ needs and... More 

Wales
Level Contributor
9 reviews
Reviewed 4 days ago NEW

Easy booking process, well directed and organised. Clean ferry. Boarding and disembarking at both Southampton and East Cowes very easy and efficient.

Helpful?
Thank nurse1988
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Hello nurse1988 Thank you so much for taking the time to write such a kind review with regards to the recent travel with us. It is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time to say so. On behalf of the team here at Red Funnel,... More 

Somerset, United Kingdom
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW via mobile

Excellent customer service. Food on board fresh, tasty and good value. Very efficient loading and unloading. Made this part of the travel part of our break

Helpful?
Thank tinashepton2015
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Hello tinashepton2015 Thank you for your excellent 5* review. We are always pleased to know when we have done well and we very much appreciate that you have, so kindly, taken to share your experience with us .It is fantastic to learn of your overall enjoyable crossing; hopefully it was a nice, clear day so you could make the most... More 

Andover, United Kingdom
Level Contributor
3 reviews
Reviewed 4 days ago NEW via mobile

Brilliant service I took my disabled sister with my friend and her little boy who is 3 the crew let us go down to the car early as she takes a while walking to the car . My friends son is not great in crowded places he started playing up because of the noise level and it was cramped so... More 

Helpful?
Thank casey96x
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Hello casey96x Thanks for the positive review. We are extremely delighted you are happy with the services we have to offer. We are really proud of our colleagues. They are very customer service focused and will always help whenever needed. It is lovely to hear that their hard work is appreciated and we acknowledge that you have taken the time... More 

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?