We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


8-10 Portland Terrace, Southampton SO14 7EG, England
+44 23 8023 6789
Review Highlights
Great shopping

One of the best shopping areas everything you would want under one roof and even outside eating... read more

Reviewed yesterday
Preston, United Kingdom
Some good restaurants and shops in the shopping centre

Located conveniently in the city centre, this place has a bunch of good restaurants and shops... read more

Reviewed 4 days ago
Thrissur, India
via mobile
Read all 299 reviews
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
  • Excellent37%
  • Very good43%
  • Average14%
  • Poor2%
  • Terrible4%
Travellers talk about
“john lewis” (39 reviews)
“shopping centre” (54 reviews)
“under one roof” (11 reviews)
Open Now
All hours
Hours Today: 9:00 AM - 8:00 PM
8-10 Portland Terrace, Southampton SO14 7EG, England
+44 23 8023 6789
Write a Review
Reviews (299)
Traveller rating
Traveller type
Time of year

1 - 10 of 268 reviews

Reviewed yesterday

One of the best shopping areas everything you would want under one roof and even outside eating venues.Well maintained clean centre. We enjoyed our afternoon.

Thank alexbB5108HO
Reviewed 4 days ago via mobile

Located conveniently in the city centre, this place has a bunch of good restaurants and shops. There is a convenient car park nearby and is close to most shops in town

Thank SrijitNewYork
Reviewed 1 week ago via mobile

West Quay is a fab day out shopping, there’s everything you could possibly want and more. So much choice in food vendors and in one convenient place. Great mix of shops to suit all ages. Cath kidston being my fave. The new addition of the...More

Thank Trudie B
Reviewed 1 week ago via mobile

I've never known such terrible customer service; I had a complaint regarding a West Quay gift card I purchased which wasn't accepted in a high number of restaurants listed as available by West Quay, and so needed to return it for a refund - 3...More

Thank Ellen D
Reviewed 3 weeks ago via mobile

This is a fabulous shopping centre - one of the best. The shops are amazing, so much to choose from. The food court on the top floor has a lot to offer. The new phase 3 is now finished and wow!! Spoilt for choice, go...More

Thank Margpx
Reviewed 18 September 2017 via mobile

I come here so much it's like my second home! Usual uk shops e.g.- Zara, H&M etc. Has 3 floors, top of which is the "food court" which has about 10-15 restaurants. Lots of parking available around the centre and parking in the West Quay...More

2  Thank ameliaosborne01
Reviewed 10 September 2017 via mobile

A good selection of shops and restaurants. Has all the usual U.K. brand name shops as well as some smaller stores. The complex including the beautiful cinema building is lively and vibrant.

Thank Nick2557
Reviewed 7 September 2017

Stumbled on this building by accident, so impressive to look at, internal spaces are great, but the restaurant area outside and the open air cinema really set the bar much higher.

Reviewed 6 September 2017 via mobile

Selection of food and drinks come in good selection of different flavours bit expensive very healthy

Thank Sean W
Reviewed 3 September 2017 via mobile

A great range of new restaurants and an excellent Showcase cinema in an excellent environment. The directional signage from the car park needs improving as it is not clear how to get to the Leisure wing from the West Quay car park and a £10...More

Thank A1n2thony
Sponsored by:
Nearby Restaurants
277 reviews
.05 km away
175 reviews
.13 km away
Franco Manca Southampton
115 reviews
.06 km away
Thaikhun Southampton
208 reviews
.06 km away
Nearby Attractions
Tudor House and Garden
480 reviews
.33 km away
Southampton Town Walls
319 reviews
.35 km away
132 reviews
.20 km away
Ask a question
Questions & Answers
Diane S
21 May 2017|
AnswerShow all 2 answers
Response from TravelFun24 | Reviewed this property |
From the station exit (nearest to the platform 4 side), it's 10 mins max to the John Lewis entrance, where you can walk through to the shopping concourse. From the concourse, there are several exits but any of them will be... More
Salwa E
16 October 2016|
AnswerShow all 4 answers
Response from hayleyrussell1501 | Reviewed this property |
It's within walking distance but there are plenty of Taxis about!
28 September 2016|
AnswerShow all 2 answers
Response from Westquay-Southampton | Property representative |
Hi Thank you for your comment. As you've mentioned the original naming wasn't ideal, so given that we will shortly be launching a new extension to the centre, now is the perfect time to implement a new numbering system... More