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8-10 Portland Terrace, Southampton SO14 7EG, England
+44 23 8023 6789
Review Highlights
Great shopping centre, avoid weekends when possible

Westquay is a great place to shop with a huge variety of shops inside and out. As well as a new... read more

Reviewed 17 February 2017
Woking, United Kingdom

Good place for shopping. In the middle of large shopping area with several shopping centres. New... read more

Reviewed 14 February 2017
Yavor K
Sofia, Bulgaria
Read all 255 reviews
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  • Excellent36%
  • Very good42%
  • Average14%
  • Poor2%
  • Terrible3%
Travellers talk about
“john lewis” (34 reviews)
“west quay” (51 reviews)
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Hours Today: 09:00 - 20:00
8-10 Portland Terrace, Southampton SO14 7EG, England
+44 23 8023 6789
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Reviews (255)
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11 - 20 of 255 reviews

Reviewed 17 February 2017

Westquay is a great place to shop with a huge variety of shops inside and out. As well as a new extension with new restaurants, cinema, bowling alley and also amazing light shows are being developed. My girlfriend and I have eaten at a couple...More

Thank v1Pilot
Reviewed 14 February 2017

Good place for shopping. In the middle of large shopping area with several shopping centres. New attractions in development nearby. .

Thank Yavor K
Reviewed 7 February 2017 via mobile

For the last couple of years I have had west quay gift cards for xmas and went to use it and got told as it has expired I have no money on there! I have lost the money on there, don't know why there is...More

1  Thank B3ccaShar0n
Reviewed 5 February 2017

On my latest visit to Southampton I was pleased to find the new West Quay 2 development has now opened and offers an amazing range of restaurants over two floors. The building works are not quite finished but it is getting there and is well...More

1  Thank AngieP49
Reviewed 2 February 2017 via mobile

West Quay indoor shopping complex on several levels is modern, attractive and a great place to shop or eat. The top most levels have various food outlets. There are lifts and escalators. Mark's and Spencer and John Lewis are the 2 anchor stores. Car parking...More

1  Thank Susan B
Reviewed 31 January 2017 via mobile

Every visit to Southampton we end up visiting West Quay. It has a variety of different shops from your high street names. It was a massive John Lewis and a decent size Marks and Spencer's. best to start visit at the opening times as it...More

1  Thank Spursgirl13
Reviewed 31 January 2017

We have been visiting Southampton for years and we have been waiting on West Quay 2 to open and whilst most of this is open , there is considerable finishing touches to be applied but this is the making of a really good location good...More

1  Thank Barry B
Reviewed 8 January 2017 via mobile

Southampton's a big Town! The shopping centres are built then they build another one and the old one ends up derelict! I know this is Trip advisor and not The town planning office, but Southampton needs to encourage business in other directions, the bar gate...More

Thank Nigel P
Reviewed 2 January 2017

All the big chains are here, well stocked and with friendly staff. Several good places to eat or buy a snack. The area around the centre was full of road works and only half the lifts from the car park were operating. We thoroughly enjoyed...More

Thank Mac42
Reviewed 30 December 2016

Good shopping centre with most shops you'd expect in a mall long with restaurants around the outside edge of the mall. Found some great bargains in super dry & Fat face. Would recommend tortilla for a quick Mexican lunch upstairs. Would definitely go back &...More

Thank LouiseAW
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Questions & AnswersAsk a question
Diane S
how far walking distance is it from the train station to the shopping mall? Then from the mall to the quay? thankyou.
21 May 2017|
Answer Show all 2 answers
Response from TravelFun24 | Reviewed this property |
From the station exit (nearest to the platform 4 side), it's 10 mins max to the John Lewis entrance, where you can walk through to the shopping concourse. From the concourse, there are several exits but any of them will be... More
Salwa E
How far is West Quay shopping centre from Ennios Biutique Hotel??
16 October 2016|
Answer Show all 4 answers
Response from hayleyrussell1501 | Reviewed this property |
It's within walking distance but there are plenty of Taxis about!
Can I please ask who thought it would be a great idea to change the level names, which is to be implemented? Lower shopping is going to be floor 2 and upper floor 3. That isn't going to confuse anybody is it?! Why can't the lower shopping be called ground (as used everywhere else in the civilised world) and the upper level be called floor 1 and so on? Not only was the lower and upper levels silly in the 1st place, people have got used to it now, but after 16 years it's going to be changed to something even more confusing for both regulars and newcomers.
28 September 2016|
Answer Show all 2 answers
Response from Westquay-Southampton | Property representative |
Hi Thank you for your comment. As you've mentioned the original naming wasn't ideal, so given that we will shortly be launching a new extension to the centre, now is the perfect time to implement a new numbering system... More