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Open today: 9:30 a.m. - 6:00 p.m.
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Review Highlights
Birthday Party

What a nice soft play place for under 7's. We went as part of a party. The soft play equipment is... read more

Reviewed 4 weeks ago
Dam_W_101
via mobile
Very Clean !!

I am not a fan of these places for one I am a gran and to squeeze myself through those small areas... read more

Reviewed February 8, 2018
Laura G
,
Southampton, United Kingdom
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Traveller Overview
  • Excellent70%
  • Very good18%
  • Average0%
  • Poor6%
  • Terrible6%
4 weeks ago
“Birthday Party ”
8 Feb 2018
“Very Clean !!”
About
Looking for a clean, bright and friendly soft play centre in Hedge End? With a huge play area, featuring a 3-level climbing maze and an indoor football target practice area, Play Shack has plenty of things to keep your little ones occupied. Why not...more
Opens in 19 min
Hours Today: 9:30 a.m. - 6:00 p.m.
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Suggested duration: 2-3 hours
Contact
28 Solent Trading Estate | Shamblehurst Lane, Southampton SO30 2FX, England
Website
+44 1489 790795
Top Selling Tours & Activities in and around Southampton
Reviews (16)
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1 - 10 of 15 reviews
Reviewed 6 days ago via mobile

What an awful Visit I had with my 2 grandchildren, one being disabled, when paying to go in they charged me £6.95 for my disabled grandson who is 5 and not able to use any of the facilities as doesn’t walk doesn’t talk doesn’t sit...More

Thank Vickie C
PlayShackTeam, Owner at Play Shack Hedge End, responded to this reviewResponded yesterday

Hi Vickie, Many thanks for your feedback and I must advise that we are deeply saddened to learn of how stressful and upsetting you found your visit to Play Shack. I have spoken to the Play Shack team members that were involved in discussing things...More

Reviewed 4 weeks ago via mobile

What a nice soft play place for under 7's. We went as part of a party. The soft play equipment is really involved with an under 3's area and a little football area. Lots if slides, lots of climbing, lots of crawling, lots of screaming...More

1  Thank Dam_W_101
PlayShackTeam, Owner at Play Shack Hedge End, responded to this reviewResponded 3 weeks ago

Thank you for the lovely review, we are so pleased that you enjoyed your visit! Hope to see you again soon!

Reviewed May 31, 2018 via mobile

I had planned to take my grandsons for morning play and lunch. We were kicked out after 90mins and had to go elsewhere for lunch. After checking the website the ‘small print’ does say play may be limited to 90 mins in busy periods. I...More

2  Thank JDandKVCR
PlayShackTeam, Owner at Play Shack Hedge End, responded to this reviewResponded yesterday

I am firstly saddened to hear that you did not enjoy your experience when you visited Play Shack. I appreciate your frustrations that a maximum play time restriction of 90 minutes was in place, but most soft play centres operate this same procedure during peak...More

Reviewed February 8, 2018

I am not a fan of these places for one I am a gran and to squeeze myself through those small areas take some doing however the thing that I also am conscious off is the cleanliness of any place where there is food and...More

1  Thank Laura G
shackmanager, Owner at Play Shack Hedge End, responded to this reviewResponded February 10, 2018

Thanks for taking the time to leave us a 5🌟 review! We pride ourselves on our cleaning and service standards and are so glad that they meet your expectations! We hope you enjoyed your time with us and look forward to seeing you again soon!...More

Reviewed February 7, 2018

Have been quite a few times with our granddaughter who has a great time with lots to keep her happy. As grandparents we can sit and drink our coffee while keeping an eye on her playing. Food is available if required & we have been...More

Thank shutters123
shackmanager, Owner at Play Shack Hedge End, responded to this reviewResponded February 10, 2018

Thanks for taking the time to leave us a 5🌟 review! We are so glad you love Play Shack as much as we do! We hope to see you again soon! 😊

Reviewed January 27, 2018 via mobile

This was an amazing venue for my son and his friends joint 6th birthday party. They had a great time in the soft play; party food then a really good time playing with laser tag. Dan was our party host and did a fantastic job...More

Thank Matt L
shackmanager, Owner at Play Shack Hedge End, responded to this reviewResponded February 1, 2018

Thank you for the amazing review! We are so pleased to hear you had a great party and that you love Play Shack just as much as us! Hope to see you again soon!

Reviewed October 29, 2017 via mobile

Visited yesterday for the first time after seeing an advert in a local magazine. I'm not usually a fan of soft play centres but I was really impressed with this one. The first thing I noticed was how clean it all was. The staff were...More

Thank Flower240
shackmanager, Owner at Play Shack Hedge End, responded to this reviewResponded October 31, 2017

Thank you so much for the lovely review, we are so pleased that you enjoyed it and hope to see you again soon 😊

Reviewed July 29, 2017 via mobile

Visited with 3 children under 11. Busy. Noisy. Long wait to order coffee. Not very comfortable sitting on the metal chairs. It is what it is.

Thank Louise S
Reviewed July 6, 2017 via mobile

I visited Playshack with a friend today, I haven't been for a while and I was thrilled to see all the work the new owners have put into it, lovely new tables/chairs /sofas and ladies toilets What a big difference it has made. Staff Woking...More

Thank Shazbabe66
Reviewed July 1, 2017 via mobile

Just been to the new and improving Play Shack. The new owners are really going to town with the improvements. It's spotlessly clean, the new sofas and tables are a very welcome, and comfortable addition and the new Astro turf football pitch was loads of...More

Thank Greeny1980
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