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Ultimate Canoe and Kayak

Hereford HR4 9DG, England
+44 1432 264807
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Review Highlights
Two days with overnight camp.

Brill two days on the River Wye, Hay on Wye to Hereford stoping at Preston. Rob and his team were... read more

Reviewed 1 week ago
mdp146
,
Newport, United Kingdom
Zero customer service

Tried to call on several occasions. Got text response from call asking for requirements. Text them... read more

Reviewed 2 weeks ago
AmandaJayneSmith
,
Hereford
via mobile
Read all 39 reviews
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Overview
  • Excellent98%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible2%
Travellers talk about
“rob” (21 reviews)
“company” (6 reviews)
“river” (4 reviews)
Open Now
Hours
Hours Today: 9:00 a.m. - 5:00 p.m.
Suggested Duration: More than 3 hours
LOCATION
Hereford HR4 9DG, England
CONTACT
Website
+44 1432 264807
Write a ReviewReviews (39)
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"rob"
in 21 reviews
"company"
in 6 reviews
"river"
in 4 reviews
"wye"
in 13 reviews
"instructions"
in 2 reviews
"briefing"
in 2 reviews
"route"
in 2 reviews
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1 - 10 of 39 reviews

Reviewed 1 week ago

Brill two days on the River Wye, Hay on Wye to Hereford stoping at Preston. Rob and his team were fab, calls and texts answered promptly, all questions answered. Pick up and drop off, Good briefing before setting off despite the river being low (making...More

Thank mdp146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Tried to call on several occasions. Got text response from call asking for requirements. Text them requirements, still no response. Tried to call again, got text asking me to call at 7pm. Called at 7pm, no answer. Waited days for response, got nothing. Booked with...More

1  Thank AmandaJayneSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob F, Owner at Ultimate Canoe and Kayak, responded to this reviewResponded 2 weeks ago

I'm staggered that this awful woman "Amanda Jayne Smith" has actually written a review after I explained to her that the reason I was unable to answer her call was because my father had just passed away. She actually text me back after I messaged...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 9, 2018

Rob was really helpful and keen to offer advice on planning our trip and share his local knowledge. Everyone we encountered was really helpful and friendly. All in all a really good weekend made possible by Rob and the team.

Thank Neil H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed April 24, 2018

We were lucky to get on the river as the water level was high but dropping to safe levels. Rob gave us a good briefing and set us off at Glasbury then picked us up the next evening at Preston on Wye to take us...More

Thank Jonnywankenobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 23, 2018 via mobile

Rob and his team go the extra mile to make this weekend a hit! Very accommodating, had a 2 day paddle with camping. River wye is beautiful and tranquil, a great way to unwind! Rob knows all the good places for great food! Will be...More

Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob F, Owner at Ultimate Canoe and Kayak, responded to this reviewResponded April 25, 2018

Great to meet you guys. Glad you enjoyed your trip and really look forward to seeing you again in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 11, 2018

We had a really great day Kayaking on the Brecon Canal thanks to Rob, he could not have been any more helpful both in helping plan the day and on the day, really looking forward to organising more trips with them. Thank you so much

1  Thank DHBUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 9, 2018 via mobile

Easy and well organised from start to finish. We all really enjoyed it and will definitely be back again! Thanks Rob and the team :)

1  Thank Sam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 6, 2018

My partner and I wanted to do a two day kayak and camping trip on the River Wye. We had kayaked before but had never planned a trip where we had to know our daily mileage in order to book a camp site in advanced....More

1  Thank Nicole J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 5, 2018

The River Wye was in flood so we had to take option B, a canoe and kayak trip down the Brecon canal. This was excellent and thoroughly enjoyed by all of us, very relaxed with great views. We particularly liked the lack of a deadline,...More

1  Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 3, 2018

We used Ultimate canoe and kayak last year for the first time and I've got to say, they have been the best company we have used in the past 15 years for our annual paddle down the Wye. From the moment we first made contact...More

1  Thank 600vp1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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