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Sanook Spa

19-21 Great Marlborough Street | Courthouse Hotel, London W1F 7HL, England
+44 20 7297 5563
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Review Highlights
Wonderful spa morning

Was a little anxious about this visit judging by some of the reviews. However, we were pleasantly... read more

Reviewed 1 July 2017
AmbridgeGirl
,
London, United Kingdom
via mobile
Excellent but be prepared!

This is an excellent spa but I was glad I read up on the facilities and other reviews before... read more

Reviewed 12 May 2017
cowcat80
,
Northampton, United Kingdom
Read all 35 reviews
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Overview
  • Excellent8%
  • Very good45%
  • Average5%
  • Poor20%
  • Terrible22%
1 Jul 2017
“Wonderful spa morning”
12 May 2017
“Excellent but be prepared!”
Closed Now
All hours
Hours Today: 10:00 - 19:00
LOCATION
19-21 Great Marlborough Street | Courthouse Hotel, London W1F 7HL, England
Soho
CONTACT
Website
+44 20 7297 5563
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Reviews (35)
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1 - 10 of 35 reviews

Reviewed 1 July 2017 via mobile

Was a little anxious about this visit judging by some of the reviews. However, we were pleasantly surprised! I can only assume that a new staff team are in place. It is small but they tend to work it so that only two people are...More

Thank AmbridgeGirl
Reviewed 12 May 2017

This is an excellent spa but I was glad I read up on the facilities and other reviews before attending. (hence the title of my review!) -In the hotel its down the steps to lower level but ask at reception and they will point you...More

Thank cowcat80
Reviewed 16 March 2017

Went to the Sanook Spa as a birthday gift for my friend and boy was it terrible! We arrived just on time but spent 30 minutes trying to get Groupon voucher code for the inexperienced staff to redeem the voucher. Had a terrible massage which...More

Thank LondonTown2105
Reviewed 11 February 2017

This was a Groupon voucher for myself and daughter for Christmas. On arrival there was no reception, which we found strange and no-one around, we weren't sure whether we should wait or go ahead into the spa; luckily reception in the main hotel were helpful...More

Thank Sandra G
Reviewed 4 February 2017

My daughter & I were using up a Groupon voucher that we received for Christmas. The welcome was efficient, however we were rather surprised & disappointed by how small the facilities were. We had hot stone massages & facials which I enjoyed but my daughter...More

Thank Mouse_hold
Reviewed 4 August 2016

My daughter and I visited with a Groupon for hot stone massages and facials. In the communications prior to our appointments, we found the staff pleasant and responsive. On the day I was slightly surprised by how small the facility is. There is no reception...More

Thank Sarah M
Reviewed 20 June 2016

Contrary to the other reviews I was very pleasantly surprised with my experience at the Sanook Spa. We bought the deal from Groupon which included a hot stone massage and a facial. We arrived slightly early and made sure we printed the voucher (having looked...More

Thank kayleighjp2016
Reviewed 18 May 2016

As a spa junkie I would rate the so called "spa" and the lack of the therapists basic customer service manners as low as a 2 star crap. The atmosphere was hostile and the pool was as freezing as the therapists attitude. As I walked...More

Thank joyjoy12345
Reviewed 18 May 2016 via mobile

The therapists were extremely rude and gave me a 20minute appointment instead of an hour because I arrived 10min late and charged the full fee! they refused to give me the full treatment because they claimed to be fully booked but after my appointment the...More

Thank Shania S
Reviewed 9 May 2016

I booked a groupon voucher with this spa for my mum's birthday and it was the worst spa experience we ever had. There was no one there to book us in, the staff were useless and confused, they could only give us one locker to...More

1  Thank mulberry1711
Nearby
Soho
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
...More
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