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The London Dungeon
The London Dungeon
4
11:00 AM - 4:00 PM
Monday
11:00 AM - 4:00 PM
Tuesday
11:00 AM - 4:00 PM
Wednesday
11:00 AM - 4:00 PM
Thursday
11:00 AM - 4:00 PM
Friday
11:00 AM - 4:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 4:00 PM
About
The London Dungeon, one of the UK’s most iconic attractions, has reinvented itself now as a bigger, bolder and better attraction in the vast underground vaults of County Hall on the South Bank, next to the EDF Energy London Eye. The all new multi-million pound attraction will bring 1000 years of authentic London history to life with a unique mix of talented live actors performing in scarily funny shows, stunning special effects, edge of your seat surprises and two exciting thrill rides. Guests will embark on a journey through a dramatic London landscape going back ten centuries. They will be guided through ghastly plague-ridden streets, witness Guy Fawkes’ dramatic plot to blow up Parliament, travel back to Jack the Ripper’s bleak Whitechapel and walk beneath London’s foreboding medieval gates. There are new shows and rides which are more dramatic and surprising than ever, new funnier scripts, more theatrical costumes and styling and more talented actors to play even more colourful villains and blaggards.
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Admission tickets
from
C$48.15
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Top ways to experience The London Dungeon
The area
Address
Neighbourhood: Southbank
Big time attractions such as the London Eye and a thriving theatre scene (compliments of the National Theatre and the Young Vic) are but a few of the reasons that Southbank is such a collectively cherished part of town. With plenty of family friendly activities and venues lined up along a pedestrianized river bank between Westminster Bridge and Waterloo Bridge, visitors can always expect a casual and festive atmosphere. On top of all the fun stuff to do at Southbank is the opportunity to simply sit back and admire photo-op views of iconic landmarks like Parliament and St Paul's Cathedral, just on across the Thames.
How to get there
  • Waterloo • 5 min walk
  • Embankment • 7 min walk
Reach out directly
See what travellers are saying
  • Samantha Y
    Manchester, United Kingdom80 contributions
    3.0 of 5 bubbles
    Not worth the price
    I suppose at the end of the busy season some of the actors are a bit bored of it by now, and it shows. (The Witch and the Torturer were the best by far though - they made this 3 stars rather than 2) The real downside was the MASSIVE size of the groups. Far too many people in one group meant a lot of standing around and means you can't always hear or see what's happening. It also really spoils the interactive side of it. Blackpool Dungeon was a much better experience. It wasn't really worth the money paid, and the photos at the end were not very good and hugely overpriced.
    Well, well, well… the Plague Doctor is pleasantly curious with your review… perhaps you can return to them for another check up so that they can discover how to make that 5 stars 💀 Our Dungeon is recommended for ages 12+ but allows for parental guidance if any of our younger traitors feel brave enough to enter. Some of our younger traitors can get scared but often many are having a thrillingly 'orrible time as the venture through with glee. Come back again soon if you dare 💀 Please send an email to ldguestexperience@merlinentertainments.biz to let us know more.
    Written November 19, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled with family
    Written October 11, 2023
  • eleanor_hills
    Bristol, United Kingdom52 contributions
    5.0 of 5 bubbles
    Family trip
    Loved this! We went with our two daughters who are aged 9&11. We were worried the 9 year old wouldn't like it but she did. The actors are amazing and, although it was very busy, they managed the crowds well. We were split into group of 20-30 people and it was great. Such a fab way to spend the time and well worth the money
    5 stars! Huzzah my friend! The Conspirator thanks you for your schemes. Come back again soon for another venture through the cellars! But beware! The guards are everywhere 💀
    Written November 19, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled with family
    Written October 26, 2023
  • Bob W
    Tamworth, United Kingdom85 contributions
    3.0 of 5 bubbles
    I’m sure you can pack a COUPLE more people in…
    Much like Madam Tussaud’s…far too many people in one go. Cramming people in to each area really spoils it, and the pace you have to move in order to get everyone through? Enjoyment down the pan! Good old Merlin operational model wins again! Get as much money as possible in as short a space of time as you can! That said…if you can stomach the battery-hen conditions, the attraction isn’t bad. The actors really give it their all (sometimes maybe too much all) and they make the attraction fun and interesting so well done to them all…well, most of them. It’s a fun recollection of some of london’s dark history. Minor point: because of the cramped conditions, can I recommend lockers so coats and bags can be stowed prior to going in? Might save some room so you can get a few more paying customers in at once… …you’ll probably get more eggs out of us then.
    Sweeney Todd noticed a few whiskers on you. Come back soon for a 5 star shave! Please send an email to ldguestexperience@merlinentertainments.biz to let us know more. I don't know what you mean about eggs though
    Written November 19, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled with family
    Written November 3, 2023
  • norfolkanbooze
    84 contributions
    5.0 of 5 bubbles
    Great fun
    Had a really fun time, I was selected 3 times to participate, I was called a liar, booed at, called a traitor, and had to sing and dance, all in the name of having a good time. We last visited the dungeons in 2008, at the old location and yet the surprise ride at the end still got me 😂. The staff are absolutely fabulous in the role that they play. Stayed and had a cocktail in the tavern afterwards.
    Huzzah! I see that you managed to escape the Witch's curse this time. Perhaps you will return to us in the future and try and to survive her curse once more 💀
    Written November 19, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled as a couple
    Written November 8, 2023
  • Andrew
    15 contributions
    5.0 of 5 bubbles
    Dark family fun!!
    I know it looks a bit cheesy/touristy, and the price is a bit steep, but the London Dungeon attraction was pretty epic. It lasts over an hour with a great cast of characters and locations. Our favorite, of course, being Mrs. Lovett’s pie shop. Totally worth it, if you like that kind of thing, and we do!
    5 stars! The Plague Doctor is delighted... Come back again soon! They have more 'facts' they'd like to share with you 💀
    Written December 2, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled with family
    Written November 25, 2023
  • Flick P
    2 contributions
    5.0 of 5 bubbles
    Wonderfully unnerving experience
    Fantastic outing out for the family, 6 of us aged 14-54 We weren’t really sure what to expect but we all came out agreeing that is was so much fun. The actors were all fantastic, Elisabeth Sawyer and Mrs Lovett were outstanding! All the interactive elements were fantastic and left you with a slight edge of paranoia which was perfect for the experience!
    Huzzah! What a delicious review! Mrs Lovett is so pleased, she will now bake you one of her famous meat pies.... beware though... they're not to everyone's taste 💀
    Written January 7, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Travelled with family
    Written December 10, 2023
  • Isak H
    18 contributions
    5.0 of 5 bubbles
    The most immersive place I been to
    This experience is perfect. The acting is veryy immersive and the actors are very good. The special effects and the flashing lights are well timed and makes the experience more immersive and scary. I highly recommend that you visit this place.
    5 stars! The Tower Warden can see that perhaps you are not a spy after all! Perhaps you ARE a peasant of Royalty! The King decrees you must return to us again soon 💀
    Written January 16, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Travelled with family
    Written December 30, 2023
  • Kerkyra1991
    34 contributions
    5.0 of 5 bubbles
    Brilliant!!
    I treated my boyfriend for his birthday, we both had not been before so we weren’t sure what to expect. It was brilliant, scary, comical and the staff were fantastic!! Highly recommend visiting. Also, great knowledge of history and greatly told and interactive by the staff.
    The Jester shall take those 5 stars and run! Perhaps you will return to us in the future for another venture into the depths of the Dungeon... Until then, the Jester shall yell your name through the streets of London in your honour 💀
    Written January 22, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2024
    Travelled as a couple
    Written January 21, 2024
  • Danni Laz
    Cambridge, United Kingdom4 contributions
    4.0 of 5 bubbles
    Immersive
    I remember coming here as a child and it scared the life out of me. All of the creepy models that were there now have seemed to have disappeared and replaced by more of an actor experience. It was still really good and immersive but I do like a bit of nostalgia they should bring a good section of these back.
    Visited March 2024
    Travelled with family
    Written March 11, 2024
  • EggKay
    Liverpool, United Kingdom2 contributions
    3.0 of 5 bubbles
    Dungeons fantastic but melon group being let down by combination ticket partners.
    We visited the Dungeons as part as a 3 attraction ticket purchase from the machine outside the venue. The Dungeons are excellent well worth a visit, great and enjoyable history tour. Now,you maybe wondering why the average score. As a family we purchased a 3 attraction ticket and as my daughter has disabilities, we were able to get discount with a carer ticket. The dungeons and sea life was great and staff very friendly but, the big tour bus, which was part of the 3 refused to give a carers ticket even though their website says they do it and charged us £45 for the additional ticket. Now even though it was advertised as a three admission attraction, the extra charge by big bus eliminated the savings made. The Merlin group are being let down by their partners hence why the low review. Anyone considering buying tickets via the carer discount I’d recommend sticking to Merlin and attraction’s and is a different bus tour.
    Visited March 2024
    Travelled with family
    Written March 12, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles11,944 reviews
Excellent
5,156
Very good
3,300
Average
1,779
Poor
891
Terrible
819

She123456
Portsmouth, UK6 contributions
2.0 of 5 bubbles
Jan 2020 • Family
Visited as a family of 2 adults, 9yr and 13yr old.
This attraction has the potential to be brilliant but sadly when we visited it was a let down.
We walked around in a very large group and so this meant that we either couldn’t see or hear what was going on.
The setting is amazing and the actors try very hard but it was obvious they were exhausted.
We were constantly rushed from one room to another. A couple of times I heard the previous room actor starting her lines with a new group before the door had even closed.
When I could hear the actors I found them very interesting and entertaining.
I must say It wasn’t as scary as I thought it was going to be, which was great. I remember visiting the old location and this seemed a lot tamer. We had prepared our 9yr old but she soon learnt that when the light goes out something is going to make you jump.
My 13yr old was bored throughout and occasionally my 9yr old would whisper asking what was going on or what had been said. Perhaps if the group had been smaller the experience would have been different.
We weren’t told at any point that one of rides wasn’t working, if we had know I would have come back another day. We also didn’t see a cloakroom, it got very hot especially in the maze and I just wanted to sit down ( only a few rooms have sitting)
The size of the group really ruined our experience however I would recommend if you are visiting off peak and have a discount voucher.
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review. All rides are subject to availability, and sometimes our rides do have a technical issue which, may happen while your tour is in progress, as we do put up signs up at our front of house area. Sorry to hear our attraction wasn't your cup of tea. We thank you for your feedback. We are glad to hear you escaped the streets of Whitechapel!
Written January 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cathy T
Taunton, UK165 contributions
2.0 of 5 bubbles
Feb 2020 • Family
I bought fast track tickets - £112 for 3 kids and 1 adult. We arrived and were sent inside straight away, but then ended up queuing for nearly 30 minutes outside the bathrooms, crushed in with loads of other people in the semi darkness. When the tour eventually started, there were so many people packed into the room, it was really unbearable. The actors were ok, but made no provision for ushering kids to the front while 6’ plus, 20 stone men stood in front of everyone totally unaware. It was mildly scary - my 8 year old found it terrifying, while my 9 and 11 year olds did not find it scary at all. There was a lot of moving between sections with no real help or directions about where to go. There was also a lot of standing around waiting for different bits to start. Didn’t help that it was almost completely dark. It would have been better if there was some info like ‘this is how the corridor would have looked in (wherever) in (whatever date).’ At then end, the guide insisted the minimum ride height was 1.45m instead of 1.4, so it meant all 3 kids couldn’t go on it. The whole experience was pretty annoying and definitely not for the claustrophobic.
Written February 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the review Traitor! If your kids would like to experience the Drop ride, perhaps a wee stretch on the Torturer's rack would help. Mrs Lovett loved Meat-ing you!
Written February 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Char♥️
London, UK21 contributions
2.0 of 5 bubbles
Aug 2020
We visited the London dungeon today august 15th 2020. We were really excited!
We got in and headed off to a great start, really fun, the actors were great and the special effects made felt wicked. But after only 40 minutes our trip was over. This is where I feel very Mis lead and disappointed. The website states you get a 90 min tour and specifies 2 rides. This is not true. It lasted 40 mins with only 1 ride being offered to go on. No mention of another, my son was very disappointed as the only ride available he wasn’t able to go on. The manager told me to my face that their website doesn’t state any off that information until I proved her wrong and she no longer wanted to engage in conversation with us. Coming from someone who works In the retail industry I thought that was very in professional on her part. I do have screenshots of the website information and the times we enter red and left are Also on my phone. Don’t be miss lead by the London dungeons. £92 for 4 people. Wasn’t worth that.
Written August 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, thank you very much for your feedback. We understand the tour was not to your expectation, our main website page has all the relevant and up to date information regarding the changes we have made to the tour. This is available on our Know Before You Go page that details the amendments we have made to ensure the health and safety of our staff and guests, this is our top priority in these unprecedented times. We thank you for the time you have taken to write your review and we are sorry for any confusion. Mrs Lovett loved Meat-ing you!
Written August 16, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Leanne P
Jersey, UK1 contribution
5.0 of 5 bubbles
Feb 2020 • Couples
I actually thoroughly enjoyed myself more than I thought I would. The actors are always in character and I praise them for the 110% efforts. They all did a really good job.

I found the pub at the end to be a nice finishing touch. Reasonable prices on drinks and you could take your time and didn't feel rushed to leave.

They only negative thing I would say would be it can feel very cramped in with other guests. You of course have the inconsiderate people who barge pass you each time to run to the front of each section. Just don't let them ruin your experience!
Written February 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the horrifically good review, peasant! Glad you had a "horrible" time!
Written February 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gemma B
93 contributions
2.0 of 5 bubbles
Feb 2020 • Family
We was really looking forward to coming to the London dungeons after reading the reviews on here. We pre booked our slots but still had to queue for 40 mins to get in and the groups we were put in thought was to many people as we were squashed together. The boat ride wasn’t working which was a shame as we was looking forward to that. It’s wasn’t scary at all my kids got bored only good thing was the ride at the end.
Written February 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review, I'll let the Torturer know he's taking too long and to skip the thumb screw next time, As in busier times like February half term we can have a queue of up to 45 minutes. Sorry to hear on the day of your visit our Tyrants Boat ride had a technical issue. Mrs Lovett loved Meat-ing you!
Written February 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Namu Griff
Fareham, United Kingdom48 contributions
3.0 of 5 bubbles
Feb 2020
Decided to do the London Dungeon as the last time I had been to it was when it was still in the London Bridge area, so been a long time since my last visit.
The walking tour with the actors they did made it a little more interesting, but even with the small group was in, they still rushed us from room to room, and not really explain whats going on, or about the history of the period was in, so was a little disappointed about this side of the new experience, as the older version did a lot more to show the horrors of the time and show the different methods used when dealing with people at the time with punishments, and the life during certain periods of time.
Did the small boat ride which was fun, but the drop ride was not working at the time, but not mind that, as I don't like those types of ride and so would have skipped it anyway.
The actors they had seemed to be into what they were upto, but felt it would have been better to have an actor tour guide that would explain each era that they show from the Tudors to the Victorians.
Written February 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review Traitor! Glad to see you were able to visit our dingy cesspit again, this time in the shiny Southbank! We're all about bringing history to life and we do this through the brilliant performances of our actors. More than any old museum, we take you on an immersive journey through London's past (with a bit more blood and pus that usual!).
Written February 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mengkysan
Bangkok178 contributions
4.0 of 5 bubbles
Jul 2021
Even as a miserable old git who hates this kind of thing, I found this attraction pretty good and value for money.

There is a queue and you have to go round as part of a group of other people which has a bearing on how much you'll enjoy it. If you have people who are a bit jumpy and scream a bit, it adds to the experience but if you go around with 20 something scouser lads with their girlfriends trying to be hard and saying "f#$k" every few seconds in front of children, it can spoil it and the staff can't do a lot without break character and spoiling the show.

The idea is to go to various rooms via dark corridors and experience whatever those rooms offers. Each room is manned by an actor who gives a 5 or 10 minute act before ushering you on your way through more corridors and on to another section.

It is dark and is scary and my 11 year old girl was very scared by the whole experience and was literally shaking and asking when it would be over. We could not see any exit points to cut short the experience and so all you can do is see it through to the bitter end.

To reiterate, it is very dark, loud and quite long. It seems to go on for a very long time and you can't go at your own pace. You have to experience the entire thing once started.

So, apart from my daughter getting seriously spooked, I came away thinking it was very well done and well worth the money.
Written July 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Samantha
Durham, UK157 contributions
5.0 of 5 bubbles
Aug 2021 • Couples
Well worth the visit.

The actors were brilliant and made the experience as immersive as possible.

The boat ride into the dungeon and the seat drop at the end were thrilling and made the experience great value for money.

The whole experience took around 1.5 hours and ventured through some historic moments in London through the years.

If you can afford it, try and opt for the tickets online where you can get a great price for up to 3 other attractions.
Written August 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Koba
Motherwell, UK13 contributions
5.0 of 5 bubbles
Feb 2020 • Couples
Went to this for the first time as I was in London, and I’m glad I did. You go a tour with a group and it takes about an hour. There are different guides are each sections telling you a bit about London while dressed up and in character, and some give you a scare. There is a boat ride as well which is fun and the drop at the end is good as well. Don’t want to give to much away but it is a good day out. I got my tickets by buying a pass which gets me into a few different things which I would recommend as the Dungeons, Eye, Sea Life and sherk are all next to each other in a line so get to do them all.
Written February 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review. Pleased to hear you managed to escape the Streets of Whitechapel!
Written February 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dominic R
Mirfield, UK7 contributions
5.0 of 5 bubbles
Aug 2021
We've been to London numerous times over the years and have never been to the Dungeons so thought we'd give them a try. Our 18 year and 11 year old sons and 9 year old daughter thoroughly enjoyed it. Scary, funny, educational and entertaining.£169 for a family of five with anytime tickets did seem steep when booking on line but turned out to be worth it. The drop ride at the end is quite short so maybe another go would be good and we would of bought the photo of us on the ride but we weren't all on the same picture which was a shame.
Written September 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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THE LONDON DUNGEON - All You MUST Know Before You Go (2024)

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