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Mandara Spa

200 Westminster Bridge Road, London SE1 7UT, England
+44 20 7620 7300
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Review Highlights
Worst Spa I've ever been to!! Avoid like the plague!

Me and my partner recently came with the voucher of 'Time out for Two' at your spa. We work 6 days... read more

Reviewed 3 weeks ago
senaytunsay
,
London, United Kingdom
via mobile
Excellent massage, poor customer service

Turned up 2 hours before scheduled treatment to be told that couldn't access relaxation room till... read more

Reviewed 7 May 2017
Joseph T
,
Callington
Read all 82 reviews
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Overview
  • Excellent48%
  • Very good19%
  • Average14%
  • Poor7%
  • Terrible12%
Travellers talk about
Open Now
All hours
Hours Today: 09:00 - 21:00
LOCATION
200 Westminster Bridge Road, London SE1 7UT, England
Southbank
CONTACT
Website
+44 20 7620 7300
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Reviews (82)
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1 - 10 of 82 reviews

Reviewed 3 weeks ago via mobile

Me and my partner recently came with the voucher of 'Time out for Two' at your spa. We work 6 days a week and had especially taken a day off for this occasion to come and relax and have a peaceful day. We were told...More

2  Thank senaytunsay
Reviewed 7 May 2017

Turned up 2 hours before scheduled treatment to be told that couldn't access relaxation room till 10 minutes before treatment. Tried to make use of pool and sauna, however after 20 minutes soon realised hotel guests too shared the facilities and were very disruptive and...More

Thank Joseph T
Reviewed 2 May 2017

A wonderful spa experience from start to finish; Mandara spa is a beautifully decorated environment, evoking tranquility and calm with soft lighting, soothing music & comfortable seating in the lounge. You're made to feel relaxed from the moment you arrive & are given a free...More

Thank JanineKay2302
Reviewed 4 April 2017 via mobile

A nice simple treat for my husband. We both got facials in our package, the rooms are good and the finish to the spa is good. The pool was nicely lit but some guest were announcing on phones or heavy petting in the water (gross)...More

Thank jesseford
Reviewed 30 March 2017

the atmosphere was just amazing.. we literally had the pool to ourselves. perfect for couples.good for family and little kids.

Thank Mrsali240311
Reviewed 20 March 2017 via mobile

Bad points would be reception/booking is very slow at getting back to you and seemed spaced out while on the phone to them. Was told I would get a call back as they didnt know what therapist could do the treatment. Changing rooms are not...More

Thank nkftravels
Reviewed 13 March 2017 via mobile

My boyfriend got a massage as a present for his birthday, we have decided to come together to have a "relax" afternoon at the Mandara Spa. This experience has been one of the worst day spa of my life! The swimming pool was like a...More

Thank Marion O
Reviewed 12 March 2017

Myself and my friend booked this hotel specifically for the spa, so to say we were disappointed is an understatement. The sauna and steam room were broken, the pool was full of the children, the changing rooms smelt dank. Our treatments were not much better;...More

1  Thank julzawm17
Reviewed 24 February 2017

Helpful and Guest Oriented Staff at the Reception. Very nice clean and tidy space to have a nice swim in a relaxing atmosphere and turkish bath and sauna. We had a facial treatment as well. Prior to it we we offered a nice tea and...More

Thank DandGHouses
Reviewed 20 February 2017

Enjoyed the Mandara Spa escape treatment. Two hours of relaxation and massage by the excellent therapist Yolanda. Shame I did not have time to enjoy the rest of the facilities.

Thank cj_gulls
Nearby
Southbank
Big time attractions such as the London Eye and a
thriving theatre scene (compliments of the National
Theatre and the Young Vic) are but a few of the
reasons that Southbank is such a collectively
cherished part of town. With plenty of family friendly
activities and venues lined up along a pedestrianized
river bank between Westminster Bridge and Waterloo
Bridge, visitors can always expect a casual and
...More
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Questions & AnswersAsk a question
aktharun
I've reserved a room at park plaza in Waterloo is this spa not at the hotel?
14 December 2016|
Answer
Response from Minimo127 | Reviewed this property |
Yes it is! It's in the basement.
0
Votes
knottolivia
What does the spa facilities include? Just a swimming pool and sauna ect or is there another room with an ice bath ect
21 May 2016|
Answer Show all 2 answers
Response from Amellia S | Reviewed this property |
The spa includes a mini gym, pool, sauna and steam room. There is no ice room available.
0
Votes