Palace Theatre
Palace Theatre
4
About
There’s magic in every moment at Harry Potter and the Cursed Child, the most awarded play in history and “one of the most defining pop culture events of the decade” (Forbes). And now, the 8th Harry Potter story is bringing the magic back to London’s West End. 19 years after Harry, Ron, and Hermione saved the wizarding world, they’re back on a most extraordinary new adventure – this time, joined by a brave new generation that has only just arrived at the legendary Hogwarts School of Witchcraft and Wizardry. Prepare for spectacular spells, a mind-blowing race through time, and an epic battle to stop mysterious forces, all while the future hangs in the balance. Booking until Sunday 30 April 2023
Suggest edits to improve what we show.
Improve this listing
Tours & experiences
Explore different ways to experience this place.
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Top ways to experience Palace Theatre
The area
Address
Neighbourhood: Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
How to get there
  • Leicester Square • 3 min walk
  • Tottenham Court Road • 5 min walk
Reach out directly
See what travellers are saying
  • Traveler O
    Washington DC, District of Columbia1,216 contributions
    5.0 of 5 bubbles
    Nice Theater - Potter-Mania
    Came to see both parts of Harry Potter - Cursed Child and it was excellent. Highly recommend sucking it up and seeing both the same day, or see part 2 the next day. Lots of eateries, pubs, shops, and public transport options in the area. Easy to get to via bus especially. Theater has several floors. If you're on the balcony, try to sit closer to the rail as the higher up you go there are obstructions, even then, the best seats are on the lower levels. Lots of stairs to the top as well. Bar/rest area on each floor with restrooms as well. Great overall experience, but plan to pay more for seats on the lower levels and you'll be able to see more.
    Visited October 2023
    Travelled with family
    Written October 3, 2023
  • Daphne M
    2 contributions
    3.0 of 5 bubbles
    Good play but missed alot of it
    The play itself was amazing!! It was so clever and well thought out. However, I would not recommend sitting on the balcony bit. It was so cramped on the side and hot. We also had a school in that evening, and all the children were chatting, standing up, and I pretty much missed what was going on. I bet the play would have been better if i could see!
    Visited October 2023
    Travelled with friends
    Written October 7, 2023
  • The Codnor Traveller
    Codnor, United Kingdom165 contributions
    4.0 of 5 bubbles
    Brilliant Theatre fit for a brilliant show.
    The Palace Theatre is a fantastic Victorian theatre set in the heart of London's West End. Dominating Soho's Cambridge Circus, this beautiful red brick theatre wad built in 1891 and then, bizarrely, converted the following year. The interior is as impressive as the exterior. You really feel as though you have gone back in time when you step inside this theatre (if you ignore all the bag checks and metal detector wands) and whilst this is excellent for a history enthusiast such as myself, it does pose problems in terms of views. By that, I mean if you find yourself sat behind someone taller than the average Victorian adult height of 5½ feet, you could find your view obscured by the back of their head. This theatre has a capacity of 1380 seats, split across 549 in the Stalls, 275 in the Dress Circle, 228 in the Grand Circle and 328 in the Balcony. Speaking of the Balcony, The Palace Theatre has one of the steepest balconies in the entire West End and so views can be extremely mixed, especially if there is action taking place at the front of the stage. Many a great show has been in residence here, from No, No, Nanette, The Sound of Music, Jesus Christ Superstar and even the Marx Brothers! Since 2016 however the theatre has played host to Harry Potter & the Cursed Child, and it was this that I came to see. This is a beautiful theatre and a fitting venue to such a fantastic show.
    Visited January 2024
    Travelled as a couple
    Written January 28, 2024
  • Debbie F
    Bristol, United Kingdom97 contributions
    5.0 of 5 bubbles
    Brilliant show, amazing effects, great story.
    Brilliant show, magical. The theatre is a slice of history, we had a great view and the bar wasnt too busy to get drinks and snacks at half time. Over 4 hours of show across two sittings, so the seats got a bit uncomfortable towards the end, but i'd love to go again as we were mesmerised.
    Visited February 2024
    Travelled with family
    Written February 5, 2024
  • Phil L
    Bideford, United Kingdom31 contributions
    5.0 of 5 bubbles
    Harry Potter and the Cursed Child
    This was a great production with very cleverly executed special effects. The theatre itself is a stunning building and is the perfect setting in which to bring to life this fantastic play. Thoroughly enjoyed the whole experience, great venue.
    Visited April 2024
    Travelled as a couple
    Written April 8, 2024
  • Holiday-Lady25
    Sunderland, United Kingdom1,538 contributions
    5.0 of 5 bubbles
    Lovely theatre
    Lovely theatre with comfortable seats. The seats are a little close to together and if you are tall you may find you don’t get much leg room. We had seats in the stalls with great views. The decor of the theatre is lovely.
    Visited April 2024
    Travelled with friends
    Written April 10, 2024
  • D C
    Sevenoaks District, United Kingdom32 contributions
    4.0 of 5 bubbles
    Palace Theatre Beautiful but avid the balcony seats
    Beautiful theatre but be cautious of the balcony seats, steps can be very dangerous and seats have no leg room. Went to see Cursed Child and fell down the steep stairs, be careful very dangerous. I thank theatre goers for saving me falling more badly.
    Visited April 2024
    Travelled with family
    Written April 13, 2024
  • poppy b
    4 contributions
    5.0 of 5 bubbles
    A great show in a beautiful theatre
    A beautiful theatre inside and out and an amazing show. I was a little nervous going with a sore back, so I'm glad I did my research a few days before and decided to upgrade our seats from the grand circle (seats A3-A8) as I knew I couldn't lean forwards for hours as the view highly restricted. I'm so glad we went for seats in the stalls instead (row N), well worth the extra money, good views. I also took a 2 small cushions, one for my back and one to sit on which made the long show more comfortable. Each part of the performance is around 1hr 15 mins, before getting a break, but we were totally absorbed in the performance, it didn't feel long at all. The show itself was superb and blew us away. We stayed in a Premier Inn in Leicester Square, 5 mins away from the theatre which was lovely.
    Visited April 2024
    Travelled with family
    Written April 14, 2024
  • Steve
    Ipswich, United Kingdom487 contributions
    4.0 of 5 bubbles
    Great Show HP and the Cursed Child
    Beautiful Olde World Theatre with lovely friendly staff. Harry Potter & The Cursed Child was a superb show and top notch Actors and effects But although in two halves so it was quite long but boy those seats really are awful. Very uncomfortable far too hard on the backside very tightly packed in. They need a bit of attention most certainly
    Visited April 2024
    Travelled as a couple
    Written April 20, 2024
  • Helen A
    3 contributions
    3.0 of 5 bubbles
    Stay away from seat P16 stalls
    Went to see the cursed child. I've been before with not great seats so was excited to see this again with a better view and my partner who was a newbie. Spent ages picking the seats and went with stalls P17 and P16. P16 was wonky, it leaned to the right. We toughed it out for C1 by swapping at the intermission to give each others back a break and told the usher who said he would tell his supervisor, which he did. When we came back supervisor said they had checked it and the entire row, couldn't find anything wrong but to come back if it was still a problem. It was still leaning right and after a 2 min inspection my partner found there was a lot of lateral movement. If you shifted it all the way to the right the lean was less pronounced. The seat cushion is also worn in the direction of the tilt which probably made it worse. It's a shame the theatre team didn't find this fault on their inspection. I couldn't find anyone in second intermission so it was another round of seat swapping until the play finished. I did tell the usher on the way out what was wrong with the seat as he was very kind and had tried to help. It was a lot of money to pay to be uncomfortable for 4+ hours but the play is awesome.
    Visited May 2024
    Travelled as a couple
    Written May 9, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles1,079 reviews
Excellent
617
Very good
254
Average
96
Poor
54
Terrible
58

CapDeathCarpet
Nottingham, UK236 contributions
5.0 of 5 bubbles
Jan 2020
We went to see both parts of the Harry Potter plays here back in January,

It's a beautiful Victorian theatre with all the expected over the tope decorative features.

The only issue was the queue management within the venue as they passed us through security and into the building - there was no room for the voliume of people and they kept us waiting for quite some time.

That being said I'd still go see further productioins here and recommend going.
Written September 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SQ
Cardiff, UK42 contributions
2.0 of 5 bubbles
Feb 2022 • Couples
Husband and I were so excited to see Harry Potter and the cursed child. We purposefully booked on a Friday to see both shows on the same day. We thought we’d take a chance on the restricted view tickets at £10 each per show as we didn’t mind having a bar or some light rigging in the way. We booked seats Balcony A5 and A6.

As soon as we got there it was immediately obvious that these seats are just not fit for purpose. The space for your knees is about 15cm. I am 5’6 and my knees were pressed up against the hard barrier incredibly uncomfortably. For my 6’ tall husband it was completely impossible to sit down without being in pain. We asked the stewards if there was any way we could move back a couple of rows if there were any spare seats and we were told there was nothing to be done but we could go to the box office and ask if there were any seats available for us to upgrade to for a fee.

I am fine with heights but what they don’t warn you about in the booking process just exactly how steep and high the balcony seats are. It caused another woman to have a panic attack while we were up there only to be met with indifferent staff.

We ended up upgrading to seats N12 and 13 in the stalls for £15 each per show. While the legroom is more acceptable in the stalls if you’re even slightly plus sized you just won’t fit into the tiny crammed in seats. I couldn’t even sit back in the seat so had to perch on the end the whole time. We asked another steward for one of the child booster seats to act as a cushion so I could relax back a little but were told that they could only give them to children.

The plays were good, the actors were brilliant and the special effects throughout were amazing. It’s just such a shame the theatre utterly ruined the experience. I understand this is an old theatre but it is in desperate need for renovation!!
Written February 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Taffymike1
169 contributions
2.0 of 5 bubbles
Mar 2022 • Couples
So, this seems to be a common theme in theatres in London, and I know some people will say ‘well that’s theatres for you, deal with it’, unfortunately, in this day and age, where people are maybe a bit more selective, no, I won’t deal with it!
Ok, so if you’re about 6ft, of slender build like me, you are going to struggle.
My knees were up against the seat-back of the person in front, not great when the person in front keeps fidgeting about, thus in turn bumping my knees each time.
Not only are you limited in leg space, but also in the width of the seats, I honestly just about fitted into the seat width(I’m a 32” waist), this is worse than being on a budget airline!
Then there’s the temperature in there, this soared to what I deem as unbearable, what are they thinking, this is 2022, get air conditioning in there and rip out those damn awful seats.

Looking at other reviews, this seems to be picked up by a few people, whereas others may believe it’s acceptable, I mean, if you want to pay about £100 to sit though a decent play in a cramped seat, by all means go ahead, this show is great, but you maybe come out with a sore back/dvt and a sweaty brow!
Written March 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Deanosaur89
Edmonton, Canada8,617 contributions
4.0 of 5 bubbles
Dec 2022 • Couples
The Palace Theatre was a really good venue for Harry Potter and the Cursed Child. The staff are very friendly, welcoming and knowledgeable.

The amenities were pretty good with plenty of bathroom space and enough concessions so you could get in before the show started. The concessions were fairly priced but we were hoping they had Harry Potter themed drinks for the show. The show start time is very strict and staff will not let you in if you are late so make sure you're on time!

They had a store in the lobby that sold lots of merchandise and even changed in the second half of the show. There is a big Harry Potter store towards Trafalgar Square with a lot more merchandise but if you want something exclusive to the Cursed Child show they definitely had a lot of good offerings here.

The only major downside to this theatre was seating space. We were in row A of the grand circle and we knew there wouldn't be much legroom but if you are taller than 6 feet you may want to take this warning into consideration. I'm a little over 6 feet and had a couple of cm between the railing and my knees and my short wife even felt it was tight. We like the cheap seats and booked late but if we were to book again we would book earlier.
Written December 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SarcasticPingu
Norwich, UK222 contributions
4.0 of 5 bubbles
Mar 2020 • Couples
My second visit to the Palace Theatre to see the cursed child. Staff are friendly and helpful, and the production itself is fantastic, would highly recommend. The only downsides I would say is the cramped seating, we were sat in the stalls, which was very constricted for those with longer legs - when you are sitting there for a good few hours, this can be particularly uncomfortable! The theatre can also can get extremely hot. Other than that, good views, but I can’t say the same for others at the back of stalls, or higher up.
Written March 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jo W
Bournemouth, UK3 contributions
3.0 of 5 bubbles
Jun 2022
As you'd expect with an older building the seating is cosy. Not really room to cross your legs or get comfy so it's a bit of a mission to do the whole 4 hours of Harry Potter and the cursed child. You find yourself getting more uncomfortable as the 2 hour slots roll on. I would say most people were fidgeting and trying to find a new, comfy position for the last hour. It does distract a bit from the show. Personally I think I'm too used to having the sort of space and the cup holder I have at the cinema! You'll have to hold your drink or put it on the floor in this theatre. I wouldn't take a large bag or anything you don't need to take in there with you as you'll want all the space you can get.

Your neighbours will be very close to you. For this reason, finding ourselves sat beside a couple who were clearly very poorly really ruined our enjoyment of the show. We took turns sitting next to the guy who was so full of cold (or covid?) he spent the whole performance blowing his nose, coughing and sniffing. Every so often he would moan a bit. He really was "so ill he should be in bed" ill. His partner had a hacking cough. It was loud. We moved to seats behind us that had become empty for the second session. But then my view was not as good because of a handrail that split the stage but it was that or continue to suffer beside the ill people. It's disgusting that people think it's OK to attend a show when they are so ill. Absolutely zero consideration for anyone around them. The person sitting in front of the guy put a mask on - I don't blame him, I would have done that too if I'd had one on me. I only wish there had been some kind of check on entry re health.

Aside from the misfortune we suffered with the sick people, everything else is as you'd expect. The toilets get busy in the intervals (try different floors as the queue lengths differ) and the snacks are expensive so if you don't want to pay theatre prices then take your own as it's fine to take in drinks as long as they're not in glass bottles.
Written June 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

FAM1st
Broadstairs, UK59 contributions
4.0 of 5 bubbles
Jan 2023 • Family
The Palace Theatre itself is a beautiful historic building and the current show, Harry Potter and the Cursed Child, is amazing, really fast paced & totally holds your attention. Both parts are great and I would definitely recommend seeing them the same day, even if it is a bit of a marathon.

One thing I would definitely NOT RECOMMEND though is booking seats in the theatre that are marked “restricted legroom”. We had seats in the front row of the grand circle. Both of us are around 5’3”-5’4” & thought we would be fine. However we both really struggled, we’re uncomfortable during the show & had backache afterwards.

Many people along the row also seemed to struggle & many people have written strongly worded criticism of the seats in reviews. We had thought they exaggerated, they did not, for the sake of your spine do not book one of these seats!
Written January 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helen A
15 contributions
4.0 of 5 bubbles
Dec 2019 • Friends
I had read lots of information and reviews about the theatre before we booked our tickets so knew that the balcony has limited legroom, which it does. I'm 5' 2" and it was fine for me. Was sat next to a gentleman who I would guess was 6' or taller and he coped, we offered him the aisle seat for part 2, but he said no. The view was good, as the seating is steeper than in other balconies I have sat in, but you could just about see the front of the stage.
HP and the cursed child: was amazing. Amazing special effects. Could hear every word. The time of each play seemed to fly by, it was captivating.
Would thoroughly recommend going to see it.
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lets cruise
Miami, FL1,923 contributions
3.0 of 5 bubbles
Mar 2022 • Friends
As much as I really enjoy the HP and Cursed child, the theater could use some improvements. The seats are way close together, so for a 5hr play it gets quite uncomfortable. They also turned off air conditioning half way through so at nearly at 900 guests it got quite hot at the end.
The bathrooms on the other hand are very well organized with a “traffic handler” so in 20min everyone has time to go. Plenty of bars and refreshment kiosks, although quite overpriced (£3.25 for a Coke).
Nice gift shop
Written March 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Siobhan
17 contributions
5.0 of 5 bubbles
Jan 2022 • Family
I was sat in the stalls in row C, which is 5 rows from the stage, these seats were brilliant seats, a bit on the tight side but we had a brilliant view and the play was amazing. I had dementers practically fly over my head and a certain character who walked through the audience who I could clearly see. The actors was fantastic, well done to them. A bit of advice I would give though when you book your seats, that in the stalls row D 24, 25,26, be wary of these seats as there is a pillar situated there. These seats are situated directly behind the seats me and my family were in, and I heard the guests in those seats say they could not see anything and had to leave the play.
Written January 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 1,010
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

PALACE THEATRE - All You MUST Know Before You Go (2024)

All London HotelsLondon Hotel DealsLast Minute Hotels in London
All things to do in London
RestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars