We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Palm Beach Casino

Neighbourhood:
Mayfair
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Neighbourhoods
Neighbourhoods
Get directions
Address: W1 30 Berkeley Street | 30 Berkeley street, london, London W1J 8EH, England
Phone Number: +44 20 7493 6585
Website

TripAdvisor Reviewer Highlights

Read all 48 reviews
Visitor rating
  • 11
    Excellent
  • 15
    Very good
  • 6
    Average
  • 4
    Poor
  • 8
    Terrible
JT

Good relaxed atmosphere! Well laid out, and provides: various tables for gambling i.e. Blackjack, Poker, and a variety of Fruit machines. The bar service is really good, and there... read more

3 of 5 bubblesReviewed 1 week ago
John T
via mobile
Add Photo Write a Review

48 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 44: English reviews
Level Contributor
62 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Good relaxed atmosphere! Well laid out, and provides: various tables for gambling i.e. Blackjack, Poker, and a variety of Fruit machines. The bar service is really good, and there is also a VIP section. There is also a facility that caters for those who smoke. Overall, a good setting if you've not ventured into the world of casinos previously!

Helpful?
Thank John T
London, United Kingdom
Level Contributor
40 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

£70 for 4 drinks this place used to be great but it's changed a lot not great at all far to expensive!

Helpful?
Thank Caroline72_13
A TripAdvisor Member
4 of 5 bubbles Reviewed 1 November 2016 via mobile

Call in on business and immediately met by friendly smiling staff in reception. The newly refurbished bar, reception and bistro are well finished and it is now a great place for a meeting and a drink.

Helpful?
Thank A TripAdvisor Member
Leigh-on Sea, United Kingdom
Level Contributor
287 reviews
107 attraction reviews
common_n_attraction_reviews_1bd8 119 helpful votes
4 of 5 bubbles Reviewed 25 October 2016

From the moment you arrive at this casino, there is a warm welcome from all the staff. At reception you are greeted by smiling and courteous people who are eager to please. There were two bar areas, one with small tables etc and another one near the entrance with a more bar-style appearance - this is where we ordered our... More 

Helpful?
Thank Stella-Dot
Poole, United Kingdom
Level Contributor
47 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 10 August 2016

Went midweek and a pity the bar area is closed due to being refurbished. Very few places to sit down which is annoying when have clients with us. Could improve seating available and offer reserved seating even if charged for this. Only seating available was reserved [even though no one was seen sitting at the majority of the tables] -... More 

Helpful?
Thank Keith L
Level Contributor
191 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 1 August 2016 via mobile

Lovely place this right in Mayfair. Great bar area which is currently being refurbished. Good size casino complete with poker rooms and lots of tables for black jack, roulette etc. Good posh and private place this.

Helpful?
Thank Martinw2000
London, United Kingdom
Level Contributor
65 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 23 July 2016 via mobile

I like this place, always good service. Food available with lots of varieties that will appeal to every taste. Variety of music nights from salsa to Arabic night with belly dance. Over all a friendly atmosphere and late night safe bar.

Helpful?
Thank Manuk311
Level Contributor
30 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 June 2016

Great atmosphere, had no problems at all. All staff working exceptionally. The music could have been a little louder for the guests to hear and a larger space would be ideal as it can get crowded in between the roulette tables. But other than that, a great casino.

Helpful?
Thank Amy-Leigh C
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 12 June 2016 via mobile

We were six in our party and they said we had to buy at least four bottles of champagne. We were charged 25% late night fee as well as 25% service charge. Not recommended.

Helpful?
Thank Oyeniyi I
Palm Beach C, Guest Relations Manager at Palm Beach Casino, responded to this review

Thank you for your feedback. We try to be as open about additional charges with our customers as possible. During busy times minimum table spends are applicable in the bar. Our staff are trained to inform all parties of the charge prior to sitting down. In addition to the 12.5% Service Charge applicable to bills a 25% service charge is... More 

England
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 6 April 2016 via mobile

The place was full of old sweaty men leering after the few young 'professional' girls in the bar. Music was awful.

Helpful?
Thank nmarchini
Palm Beach C, Public Relations Manager at Palm Beach Casino, responded to this review

Thank you for your feedback. We’re sorry to hear that your last experience wasn’t pleasant. We pride ourselves on providing a welcoming and pleasant environment for all and take all feedback seriously. Please can you contact rasa.bagdonaviciute@gentingcasinos.co.uk, as it would be helpful to understand which day you visited and an approximate time. We would be very pleased to welcome you... More 

Travellers who viewed Palm Beach Casino also viewed

 

Been to Palm Beach Casino? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Palm Beach Casino staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood