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The House of Elemis

2 Lancashire Court | Mayfair, London W1S 1EX, England
+44 20 7499 4995
Review Highlights
Felt conned into paying service fee

What a shame, I had a relaxing massage and facial (although far from the best) and was then hard... read more

Reviewed 6 days ago
Jules H
London, United Kingdom
Loved it!

I came to the house of elemis for a little treat to myself before starting a new job. I wanted to... read more

Reviewed 29 August 2017
Robert B
London, United Kingdom
Read all 28 reviews
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  • Excellent52%
  • Very good10%
  • Average17%
  • Poor14%
  • Terrible7%
6 days ago
“Felt conned into paying service fee”
29 Aug 2017
“Loved it!”
Closed Now
All hours
Hours Today: 9:00 AM - 9:00 PM
Suggested Duration: 1-2 hours
2 Lancashire Court | Mayfair, London W1S 1EX, England
+44 20 7499 4995
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Reviews (28)
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1 - 10 of 28 reviews

Reviewed 6 days ago

What a shame, I had a relaxing massage and facial (although far from the best) and was then hard sold products (which I can partially understand at least attempting) BUT put in a very awkward public situation told they had added a percentage 'service fee'...More

Thank Jules H
Reviewed 29 August 2017

I came to the house of elemis for a little treat to myself before starting a new job. I wanted to have a facial, so I called the spa and spoke to a lovely lady who's name I cannot remember but she was really friendly...More

Thank Robert B
Reviewed 14 July 2017 via mobile

I had booked a facial using a voucher. The therapist said the electronic one was better (40 dearer) which I was annoyed about but having made the journey.... On the way out I noticed a July offer for 85 I asked about this and was...More

1  Thank yadgiry
Reviewed 28 May 2017 via mobile

We had an opportunity to visit the House of Elemis for an indulgence. From the moment we arrived we received world class service, the staff were exemplary and the whole environment was amazing, we would highly recommend.

Thank Steve W
Reviewed 10 April 2017 via mobile

Came for a birthday treat and had a fab time. Great deep tissue massage and lovely manicure. The girls were all lovely and very knowledgable. Would definitely go back!

Thank Innermoppet_dc
Reviewed 2 April 2017

My group of four girls visited The Penthouse for an afternoon as part of a birthday celebration. The Penthouse has 2 treatment rooms and a lounge area, but the treatment rooms are only separated by a screen so although only 2 of us could have...More

Thank Joanne H
Reviewed 24 October 2015

I was given a gift voucher as a birthday gift and as a new mum was really looking forward to some pampering. I had booked the Garden of England Rose Restore which was described on the website as a massage, salt scrub and a wrap...More

7  Thank Archmum
Reviewed 23 October 2015

I used to get regular (1x/month) deep tissue massages here when traveling through London. I visited recently following the extensive renovations and what a disappointment! First, it seems to be more of a retail concept now with a tiny spa waiting area crammed in the...More

5  Thank londonmlle
Reviewed 4 September 2015 via mobile

Excellent service!! The specialist who served me was very polite and did an amazing job! After discussing the shape she did what we agreed!! Highly recommended!

Thank Maria P
Reviewed 4 July 2015

My godmother booked me for the 'peaceful pregnancy package' as a treat. The booking was made, and I rang up to change the appointment time by 15 mins. When I arrived the receptionist was not aware of this, and told me the appointment had not...More

2  Thank RebeccaHammond
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
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