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Address: 1 Western Gateway | Royal Victoria Dock, London E16 1XL, England
Phone Number:
+44 20 7069 5000
Website
Recommended length of visit: More than 3 hours
Description:

ExCeL London is home to a huge range of events, including two of the UK's...

ExCeL London is home to a huge range of events, including two of the UK's largest exhibitions - The London International Boat Show and The British International Motor Show. Whether your passion is property or golf, diving or music, interior design or motorcycles, ExCeL London has a show that will inspire, excite, and entertain. We are situated at Royal Victoria Dock, within a 100-acre waterfront campus, which includes a variety of hotels, bars and restaurants. For information on staying over, eating and drinking, travel to the venue, or any other customer service enquiries, please visit our website or contact us via email.

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TripAdvisor Reviewer Highlights

Read all 670 reviews
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  • 174
    Excellent
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    Very good
  • 92
    Average
  • 38
    Poor
  • 20
    Terrible
Good exhibition centre

Whether it's good or not is mostly about the event you are going to, but as a venue it's very good. Big place with plenty of facilities. Catering places get overwhelmed when they... read more

Reviewed yesterday
Barry M
,
Surrey, United Kingdom
via mobile
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670 Reviews from our TripAdvisor Community

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Showing 572: English reviews
Surrey, United Kingdom
Level Contributor
186 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 80 helpful votes
Reviewed yesterday NEW via mobile

Whether it's good or not is mostly about the event you are going to, but as a venue it's very good. Big place with plenty of facilities. Catering places get overwhelmed when they have a couple of events on.

Helpful?
Thank Barry M
1 review
Reviewed 1 week ago

The customer service of ExCel are amazing if there is a problem then directing to them on their website is the best thing to do and the response is amazing. I never write reviews but as I received amazing customer service I could not ignore how good the business is.

Helpful?
Thank Annabelle M
Garstang, United Kingdom
Level Contributor
344 reviews
116 attraction reviews
common_n_attraction_reviews_1bd8 194 helpful votes
Reviewed 1 week ago

Attended an exposition at this venue and wasn't overly impressed. I say that as someone who occasionally gets involved in putting on similar events and have worked with venues. The event itself was fine, but there were a few issues with the venue. It's a huge place and we entered from the west side (I think). I wanted to check... More 

Helpful?
Thank DickBurton
Bushey, United Kingdom
1 review
Reviewed 2 weeks ago via mobile

Tried a kiosk called Chosen at Excel centre. Had Thai chicken curry and rice. Despite the server giving me the dregs of the pan he told me, when I asked, that the was chicken in the serving. Unfortunately I couldn't find it!!

Helpful?
Thank Lauren L
ExCeLLondon, Digital Marketing at ExCeL London, responded to this review

Hi Lauren L, we're sorry to hear your experience at Chozen Noodle wasn't up to scratch. If you'd like us to investigate this with the retailer, please can you visit the ExCeL London and leave us detailed feedback on our food & drink section for Chozen? That way we can follow up with them. We hope to welcome you again... More 

Gravesend, United Kingdom
Level Contributor
37 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
Reviewed 2 weeks ago

I went along to this show last year, location is great, food and drink a plenty at location or take your own lunch if you don't want to pay the London prices - also parking did cost us £20! So back in 2016, this show was great, we spent the whole day there with my niece and my 9 year... More 

Helpful?
Thank jtouls
ExCeLLondon, Digital Marketing at ExCeL London, responded to this review

Hi jtouls, thanks for taking the time to leave us a review. We're sorry to hear your experience at the National Pet Show wasn't up to scratch. Unfortunately we're unable to action your feedback, as we sell event space to organisers to work their magic, rather than organising the events ourselves. We'll pass along your feedback to the organiser and... More 

Southampton, United Kingdom
Level Contributor
48 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

Great staff with a wide variety of food and drink options. The place was kept extremely tidy. For parking, we parked literally a two minute walk away and paid £15 for the day. Can't remember which car park but I'm sure it would be easy to find on google. For London I thought that was reasonable.

Helpful?
Thank H A
RachelExCeL, Digital Marketing at ExCeL London, responded to this review

Hi H A, thanks so much for taking the time to leave us a review. It's likely you will have parked in our Royal Victoria multi-storey car park, which is a flat fee of £15 a day and a very short walk indeed from the venue. We're delighted to hear you enjoyed your visit and we look forward to welcoming... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Pet show was sadly disappointing. Venue itself is ok, however food is vastly overpriced and if you have food intolerances, or allergies like I do to dairy, or you are vegan you will struggle to find anything to eat so bring your own food. The pet show itself was quite disappointing because It was much much smaller than i expected... More 

Helpful?
Thank Zoe B
ExCeLLondon, Digital Marketing at ExCeL London, responded to this review

Hi Zoe B, thanks for taking the time to leave us a review. We're sorry to hear your experience at the National Pet Show wasn't up to scratch. Unfortunately we're unable to action your feedback, as we sell event space to organisers to work their magic, rather than organising the events ourselves. We'll pass along your feedback to the organiser... More 

Dorset UK
Level Contributor
63 reviews
common_n_attraction_reviews_1bd8 32 helpful votes
Reviewed 2 weeks ago via mobile

Visited this venue for grand design show this week. I am thankfully not permanently disabled but recovering from knee surgery and therefore cannot hike up and down stairs easily and without pain. For a modern facility it is shocking how difficult it is to access the toilets, only two sets appeared to be on the same level as the exhibition... More 

Helpful?
Thank MsZ
RachelExCeL, Digital Marketing at ExCeL London, responded to this review

Hi MsZ, thanks for taking the time to leave us a review. We're sorry to hear you had some issues accessing the bathrooms in-venue, we do have lifts available down to the bathrooms for visitors who may have trouble with stairs, but we appreciate this is not available throughout the venue. We'd advise visiting the ExCeL London website and finding... More 

London, United Kingdom
Level Contributor
49 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

The right place for exhibitions: large space, many facilities, variety food court, nice staff, amazing landscaping. Easy to get there, the modern DLR is very accessible.

Helpful?
Thank JohnnyMurray
RachelExCeL, Digital Marketing at ExCeL London, responded to this review

Hi JohnnyMurray, thanks for taking the time to leave us a review. We're delighted to hear you enjoyed your visit to ExCeL London and we look forward to welcoming you again soon. - RQ More 

hampshire
Level Contributor
58 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago via mobile

Really good show not as good as the one in Birmingham which had more things to buy and take away. Facilities good but nightmare to get to

Helpful?
Thank holidayaddict5862
ExCeLLondon, Digital Marketing at ExCeL London, responded to this review

Hi holidayaddict5862, thanks for taking the time to leave us a review. We're sorry to hear that you didn't enjoy Grand Designs Live as much as previous shows you've attended. We'd encourage you to contact the organiser with your comments. We hope to welcome you back to one of our many shows at ExCeL London at some point in the... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of ExCeL London and other visitors
15 questions
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Newbury, United Kingdom
Thurrock
over a year ago
London, United Kingdom
1 month ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?