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Address: 1 Museum Street | Exhibition Sq., York YO1 7DT, England
Phone Number:
+44 1904 550099
09:00 - 17:00
Closed now
See all hours
Sun 10:00 - 16:00
Mon - Sat 09:00 - 17:00

Situated in a nineteenth century grade II listed building close to the...

Situated in a nineteenth century grade II listed building close to the historic York Minster, visitors can benefit from dedicated areas for discovering attractions, accommodation and events in York and the surrounding area.

Why not pick up a York Pass when you visit and benefit from admission to your choice of over 30 top attractions for one great price.

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The York Pass Including Hop-On Hop-Off Tour
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TripAdvisor Reviewer Highlights

Read all 40 reviews
Visitor rating
  • 15
  • 14
    Very good
  • 3
  • 3
  • 1
Ordered york pass

We pre-ordered our York passes when they were offering a good discount. Keep an eye on the visit york website They are definitely worth getting, we went to a lot of attractions... read more

4 of 5 bubblesReviewed 1 week ago

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40 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Level Contributor
48 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We pre-ordered our York passes when they were offering a good discount. Keep an eye on the visit york website They are definitely worth getting, we went to a lot of attractions that we wouldn't have gone to otherwise, and some we would have felt quite ripped off with! Place has plenty of information, lots of leaflets to pick up.

1 Thank Samantha190
Nottingham, United Kingdom
Level Contributor
966 reviews
592 attraction reviews
common_n_attraction_reviews_1bd8 426 helpful votes
4 of 5 bubbles Reviewed 11 November 2016

Stopped off at the York Information Centre to get some ideas where to visit in York and in the surrounding area. Very busy when we visited but staff friendly and helpful pointing us in the right direction to pick up the leaflets we were interested in. Great that it is located in the main shopping/tourist area of York and easy... More 

Thank 2014Jandy
Bedfordshire, United Kingdom
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 November 2016

We popped into the visitor centre (dog friendly) and picked up a couple of leaflets for local sightseeing tours and maps. Staff are really friendly and helpful and they made a fuss of Shirley our dog.

Thank EveSteveandShirley
Kapolei, Hawaii
Level Contributor
76 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 25 October 2016

Did a little bit of research on York and it was highly recommended to get the York Pass. My friend and I decided to look up places that we would want to see and the York Pass covered it. We were in York for 1 day and calculated for each location and the pass was still cheaper. So it is... More 

Thank sheila a
Level Contributor
119 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 124 helpful votes
5 of 5 bubbles Reviewed 4 October 2016 via mobile

We were walking past this shop, and went to pop in quickly. However, the staff were incredibly helpful! I recommend you buying York Pass. This makes it easier to visit a number of places, especially those within easy walking distance, and to have a quick visit to some of the places such as Clifford's Castle, that have high individual entrance... More 

Thank Brett O
Ballyclare, United Kingdom
Level Contributor
43 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 27 September 2016

We contact them and they sent out a tourist information guide. We decided on 3 day York passes to see the city, these are absolutely fantastic allowing you to visit so many attractions - including those not in the city itself. We used our pass and could have done with another 3 day pass and will definitely go back again

Thank Heather W
Portsmouth, United Kingdom
Level Contributor
44 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 28 August 2016

I feel it necessary to write about the York Pass, I have just return from a week in York with my family and before travelling had looked into where to go. Upon doing so we contacted the Visit York team who were very helpful and sent out some useful leaflets including a York Pass leaflet. Upon looking at this we... More 

Thank Rara2528
Montreal, Canada
Level Contributor
1,432 reviews
921 attraction reviews
common_n_attraction_reviews_1bd8 1,047 helpful votes
5 of 5 bubbles Reviewed 2 June 2016

We went to the Information Centre to get a map of the Old City and we came out with a load of information on places to see , eat , shop and enjoy in this beautiful city . Not only did the ladies proved to be very knowledgeable about their work but they also showed that they really enjoyed meeting... More 

Thank belleretraite
Toronto, Canada
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 5 May 2016

Tried to book a hotel,waste of time ! Slow process, fee for service . You would think the cost of parking would of set this service being free. Gave up found hotel myself cheaper and far better ! As a Canadian visitor and a Brit found York very expensive and left feeling ripped of by the parking costs . Information... More 

Thank hez131
Level Contributor
608 reviews
291 attraction reviews
common_n_attraction_reviews_1bd8 168 helpful votes
3 of 5 bubbles Reviewed 22 February 2016 via mobile

York is a great little city really historical the centre is helpful also . To direct you to specific places and make it easy to find

Thank robert k

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?