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York's Chocolate Story

Closed Now: 10:00 a.m. - 6:00 p.m.
Open today: 10:00 a.m. - 6:00 p.m.
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Certificate of Excellence
Traveller Overview
  • Excellent61%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“make your own”(522 reviews)
“our tour guide”(470 reviews)
“cadbury world”(154 reviews)
York's Chocolate Story is an entertaining and informative guided tour through the history of York's most famous chocolate-making families and their finest creations. You'll discover chocolate's origins, how to make it, how to taste it like an expert...more
Closed Now
Hours Today: 10:00 a.m. - 6:00 p.m.
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Suggested duration: 1-2 hours
As featured in 3 Days in York
King's Square, York YO1 7LD, England
+44 1904 527765
Ways to Experience York's Chocolate Story
from US$15.10
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from US$52.40
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Reviews (4,728)
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All reviews make your own our tour guide cadbury world free samples chocolate samples lollipops cocoa beans great tour all ages children and adults york pass well worth a visit value for money great attraction interesting history rainy day visiting york
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1 - 10 of 4,660 reviews
Reviewed 2 days ago via mobile

I took my 7 year old grandson during half term and he absolutely loved it. Karl did our guided tour and he was really knowledgeable and made it all really interesting. My grandson wasn’t bored with any of it. It was very interactive and lots...More

Thank Immy7
Reviewed 2 days ago via mobile

Worth a visit when in York. £12.50 entry fee but you get a few samples and our guide, Pedro was excellent.

Thank Trail18629
Reviewed 3 days ago via mobile

I had spoken to a very helpful gentleman over the telephone yesterday after I heard on the radio that York residents can visit and save a third every day in November, the gentleman confirmed this to be correct. I visited in person today and mentioned...More

Thank Emma P
Ralph H, Marketing Manager at York's Chocolate Story, responded to this reviewResponded yesterday

Thank you for your feedback. I am sorry to hear that our customer service did not meet our usual high standards on this occasion. All our staff were briefed on the residents offer we have on in November, so I can only apologise for this...More

Reviewed 3 days ago

Staff were in the main really good, knowledgeable and friendly. One or two free samples. More would have been better. A wee treat to create your own lolly. Value was ok. Loos stinky.

1  Thank Alison H
Reviewed 4 days ago

Admittedly we did hesitate at the price - but it was worth it we thought. I would suggest they slow down the tour and make it less 'scripted' but what they offer is very interesting, very entertaining and you do get to try several different...More

1  Thank JoEastMidlands
Reviewed 5 days ago via mobile

In all honestly I did enjoy the tour and learnt about the local history and local history of chocolate, However the whole experience felt pretty rushed from start to finish and the price of £12.50 each I feel is over the odds for the tour.

Thank I2228KLdanw
Reviewed 6 days ago via mobile

This attraction is very expensive for what you get. The tour lasts for one hour and it literally is listening to a guide talking about the history of chocolate, whilst taking you around different rooms! Within these rooms you don’t see any chocolate being made,...More

Thank bodyboardpro
Reviewed 6 days ago

We bought tickets for this while we were in NZ & thought that we would see Terry's Chocolate Orange in Production, Not to be. The Chocolate Story is well presented & it explains the History of Chocolate through the Ages until now. It was very...More

Thank pjkiwinz
Reviewed 1 week ago via mobile

A really interesting trip through York’s history and links to chocolate! Even better though...... freebies, and they even cater for allergies too, I am dairy free and was still able to sample along the way! Great experience!

Thank Jo L
Reviewed 1 week ago via mobile

From start to finish our guide Stephen was brilliant! He spoke clearly, answered any questions without hesitation, was very informative & entertaining! The lollipop making was great fun, mine was a bit of a disaster but still tasted delicious! The only downside was the gift/chocolate...More

Thank MrsPJDandy
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Questions & Answers
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Gill D
August 27, 2018|
AnswerShow all 7 answers
Response from Nina H |
Yes you can.
August 19, 2018|
AnswerShow all 3 answers
Response from paulsharpe | Reviewed this property |
Per person. You don’t pay for the parking. Just pay the driver for a return ticket per person when you board.
Helen P
July 17, 2018|
AnswerShow all 3 answers
Response from 21ronni | Reviewed this property |
Depends on time of year if school time what day last one to go in is 3/ 4 I think depending on how busy there if u r getting a York pass depending on how long u go for what u want to but the yorvik center is brilliant