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The Dana Prison - Jailhouse Tours

Closed Now: 10:00 a.m. - 5:00 p.m.
Open today: 10:00 a.m. - 5:00 p.m.
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Review Highlights
Brilliant Brilliant Brilliant Am I Repeating Myself? Highly Recommend

Went with a group of friends, warm welcome, amazing building and our guide Graham was really good... read more

Reviewed today
WitchoftheWest
,
Carlisle, United Kingdom
via mobile
Bryan Edwards

Visited on a slightly cold day but inside jail was very very cold, not a complaint! Very much adds... read more

Reviewed yesterday
BRYAN E
via mobile
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Traveller Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“wrap up warm”(59 reviews)
“hanging room”(49 reviews)
“hour tour”(55 reviews)
About
Shrewsbury prison, Shrewsbury was built in 1793 and for the past 200 years has be home to 1000's of criminals. Now its been opened to the public by Jailhouse tours, who run daily guided tours of the site, evening ghost tours, escape events, prison...more
Closed Now
Hours Today: 10:00 a.m. - 5:00 p.m.
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Suggested duration: 2-3 hours
Contact
| The Dana, Shrewsbury SY1 2HP, England
Website
+44 1743 343100
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Reviews (1,287)
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LanguageEnglish
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All reviews wrap up warm hanging room hour tour two hours self guided tour brilliant tour execution room first hand experience porridge student accommodation exercise yard an eye opener interesting tour great insight eye opening well worth a visit his knowledge
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1 - 10 of 1,285 reviews
Reviewed today via mobile

Went with a group of friends, warm welcome, amazing building and our guide Graham was really good, knowledgeable, informative, friendly and funny 😁. Learned such a lot in a place I never expected to visit, he brought the whole thing to life in a way...More

Thank WitchoftheWest
Reviewed yesterday via mobile

Visited on a slightly cold day but inside jail was very very cold, not a complaint! Very much adds to the environment you are in, just make sure you take a coat and gloves and hats on a coldish day! The tour guide very good,...More

Thank BRYAN E
thestrand09, Head Customer Service Assistant at The Dana Prison - Jailhouse Tours, responded to this reviewResponded today

Hi BRYN E, So glad you enjoyed your Guided-Tour. All our Guides are Ex-Prison Officers and they certainly give a great insight into Prison Life with their personal experiences. Thank you very much for your feedback. Kind regards Sandra

Reviewed 3 days ago

Arriving through the main prison gates for the 3pm tour,we received a really cheerful welcome. However by the time our guide had explained the procedures for newly arrived prisoners, we decided being locked up would not be a good choice . For the next two...More

1  Thank Ruthie91
thestrand09, Head Customer Service Assistant at The Dana Prison - Jailhouse Tours, responded to this reviewResponded 2 days ago

Hi Ruthie91, It’s good to hear that being a criminal is not for you. At least we let our visitors out after their tour. We are glad you found the tour interesting and thank you for your review. Kind regards Sandra

Reviewed 1 week ago via mobile

Poor, they hugely oversold tickets so most of the night was stood queing in the cold and only just managed to see 3 of the 6 rooms. Then had to fight for a refund of the rooms we couldnt get into. I wonder how many...More

Thank Alastair G
Lauren W, Site Manager at The Dana Prison - Jailhouse Tours, responded to this reviewResponded 1 week ago

Hello Alastair G, We, at HMP Shrewsbury, do not run the event that you are referring to. We are merely the venue. We hire out our site for many different events. While we appreciate that you did not have the best experience, we would very...More

Reviewed 1 week ago via mobile

Excellent guided ghost tour. Myself and my partner visited on the 7th November was very interesting and very cold. We heard whistling and banging while there. I took a photo of the prison and When I looked at it a strange image has appeared on...More

Thank gizmochester
thestrand09, Head Customer Service Assistant at The Dana Prison - Jailhouse Tours, responded to this reviewResponded 1 week ago

Hi gizmochester, So glad you had a spooky interesting time on you Ghost 👻 Tour. It would be good to see your photo. I will pass your praise onto your Guides Stacey and Siobhan. Thank you for your recommendation. Kind regards Sandra

Reviewed 1 week ago via mobile

We attended the 9.30pm Ghost Tour and thoroughly enjoyed it. It was interesting historically but also scary. We definitely felt some presences and heard mysterious noises. Not for the faint hearted! Stacey and Siobhan were excellent hosts. Would recommend to those brave enough.More

Thank evea799
thestrand09, Head Customer Service Assistant at The Dana Prison - Jailhouse Tours, responded to this reviewResponded 1 week ago

Hi evea799 Ghostie👻 is glad you enjoyed your visit and were able to pick up on the eerie vibes. We will make sure Stacey and Siobhan see your review. Thank you for your recommendation and we look forward to seeing you at another event in...More

Reviewed 1 week ago

My friend and I visited the Dana Prison today, Wednesday but no guided tours today, so we went round on our own. I would certainly recommend a guided tour, as I think you miss out on a lot of things going round on your own....More

Thank Chrissy309
thestrand09, Head Customer Service Assistant at The Dana Prison - Jailhouse Tours, responded to this reviewResponded 1 week ago

Hi Chrissy309, Thank you for your feedback. We are glad you enjoyed your Self-Guided Tour. You will have to comeback and do a Guided one in the future to get a full insight into Prison Life. Kind regards Sandra

Reviewed 1 week ago via mobile

Wow this tour was amazing my daughter and I loved it and Keith the guy who did the tour was a great source of information ! Yes you do need to wrap u warm !!

Thank TinaM3808
thestrand09, Head Customer Service Assistant at The Dana Prison - Jailhouse Tours, responded to this reviewResponded 1 week ago

Hi TinaM3808, So pleased you braved the cold and had an amazing tour. We will pass your compliments onto Keith and hope to see you at another event soon. Thank you. Kind regards Sandra

Reviewed 1 week ago

My advice,take the guided tour to get an insight from the ex prison officer who had worked there for 20 years. That’s worth the entrance fee alone. Wrap up warm especially in winter. Can’t praise our guide enough I think his name was Keith although...More

Thank Maurice S
thestrand09, Head Customer Service Assistant at The Dana Prison - Jailhouse Tours, responded to this reviewResponded 1 week ago

Hi Maurice S, Thank you for your lovely review. Keith is certainly a character and a mine of information. I think it’s walking up and down all the Prison stairs for years that has kept him young 😊 We will pass your praise onto him...More

Reviewed 2 weeks ago

Our experience was thoroughly enjoyable and very informative. Graham our guide [an ex prison officer] was outstanding.His input was warm and humorous, and his "insider" knowledge made it a lively two hours. I will be recommending this to all my friends. Please be sure to...More

Thank AlunJ32
thestrand09, Head Customer Service Assistant at The Dana Prison - Jailhouse Tours, responded to this reviewResponded 2 weeks ago

Hi AlunJ32, Lovely to hear you had an “outstanding” Guided-Tour with Graham. We will make sure he sees your review. A Guided-Tour is not for everyone though, as some people enjoy exploring the Prison at their leisure. We aim to give all our visitors an...More

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Questions & Answers
Ask a question
miyadivine
September 21, 2018|
AnswerShow all 3 answers
Response from thestrand09 | Property representative |
Hi miyadivine, Self-Guided Tours cost: Adult £15.00 Student/ Over 60’s £13.00 Child 5-15 £9.50 Family 2 x Ad + 2Ch £43.50 Under 5’s free. No need to book can be taken any day of the week between 10.00 and 16.00. Kind... More
0
Votes
CaseyM1471
August 31, 2018|
AnswerShow all 3 answers
Response from thestrand09 | Property representative |
Hi Casey M, We’ll behaved dogs are welcome to visit the prison. They must be kept on a lead at all times and any accidents must be dealt with immediately by the owner. We look forward to welcoming you and your furry friends... More
0
Votes
Nathan C
August 19, 2018|
AnswerShow all 2 answers
Response from thestrand09 | Property representative |
Hi Nathan C, Are you planning on taking your Wife on a Guided-Tour? If so, as long as she is happy standing/walking for 2 hours while she hears all about “prison life” , there is no reason for worry. If you have any further... More
1
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