We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
unprofessional company

have used this company for a few months now and have noticed that some of the drivers do not know... read more

Reviewed 2 weeks ago
Gateshead, United Kingdom

Worst taxi company I have ever used. Over 30 minutes late. Was promised a £15 fare which turned out... read more

Reviewed August 11, 2018
Sam B
via mobile
Read all 43 reviews
Enhance this page - Upload photos! Add a photo
Traveller Overview
  • Excellent11%
  • Very good2%
  • Average4%
  • Poor9%
  • Terrible74%
2 weeks ago
“unprofessional company”
11 Aug 2018
Suggested duration: < 1 hour
Local Weather
Powered by Weather Underground
Newcastle upon Tyne, England
+44 191 298 5050
Top Selling Tours & Activities in and around Newcastle upon Tyne
from US$10.70
More Info
from US$33.40
More Info
Reviews (43)
Filter reviews
43 results
Traveller rating
Traveller type
Time of year
See what travellers are saying:
Updating list...
1 - 10 of 43 reviews
Reviewed 2 weeks ago

have used this company for a few months now and have noticed that some of the drivers do not know where places are, i thought taxi drivers had to do a knowledge test first????booked a taxi a week ago and after turning up 20 minutes...More

Thank yv0nnemuller
Reviewed August 11, 2018 via mobile

Worst taxi company I have ever used. Over 30 minutes late. Was promised a £15 fare which turned out to be false, was over charged. Rude taxi driver. I DO NOT RECOMMEND THIS COMPANY TO ANYONE IN THE NEWCASTLE AREA!

Thank Sam B
Reviewed August 3, 2018 via mobile

taxi was filthy and stinking of smoke, i wont be using them again. i know its their own cars but they are using them for passengers i would hve been cleaner walking in cow field,

Thank andrea641950
Reviewed July 22, 2018

If I could give zero stars I would. Taxi was ordered for 4pm at a local business park. Arrived 20 min late claiming his satnav didn't find the park. This business park at Longbenton has been around for about 7 years. I had a train...More

Thank SvenjaM79
Reviewed June 20, 2018 via mobile

To start off the driver was about 15mins late in picking me up from the airport. I had pre-paid for the cab over the phone a few days prior, when in the taxi he asked me how I was going to pay to which I...More

Thank Adventurer598340
Reviewed March 7, 2018 via mobile

How dare Budget Taxis charge my mother, who is not from Newcastle, £7(!) to get from the RVI, where she was visiting her sick husband, to Dean Street. No wonder local taxi industries are being crippled by the likes of Uber. I arranged for an...More

1  Thank Dave M
Reviewed March 4, 2018

We found ourselves stuck in Newcastle due to problems on the rail line to Scotland. Nothing was going north of Newcastle and after a couple of days with no certainty of reaching Edinburgh, we (6 people) requested a taxi to take us up to Edinburgh....More

Thank Rosemary B
Reviewed January 30, 2018

They're okay but never my first choice for taxis. Had some issues before but generally they are fine

Thank coastaltraveled
Reviewed January 17, 2018

Pre booked with this company they charged£25 yet IT only cost£14 diff you book direct WITH STREET cars so don't pre book with this company ring STREET CArs direct

Thank Ray S
Reviewed January 1, 2018 via mobile

I booked a Taxi 6 hours in advance on New Year’s Eve knowing that it would be a struggle getting a taxi home at that time. I was rung 15 minuets before my taxi was due to arrive, only to be told that I wasn’t...More

Thank John C
View more reviews
Questions & Answers
Ask a question
March 19, 2017|
Response from lisamarie158 |
I meant to add that the drivers address may be 206 Hampstead road as this is where the phone was for some time yesterday morning and the last know location was 37 Mitchell avenue Newcastle! And the taxi was at the train... More