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Review Highlights
Great Shopping Experience, May Hurt Your Wallet

If you're looking for all the latest in luxury designer-wear then Selfridges has it all, and not... read more

Reviewed yesterday
Zain C
,
United Kingdom
Great for high end shopping

Like other Selfridge stores, the Bullring store caters for those looking for something a cut above... read more

Reviewed 1 week ago
oldfart2014
,
Shrewsbury, United Kingdom
Read all 612 reviews
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Overview
  • Excellent45%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“food hall” (60 reviews)
“champagne bar” (34 reviews)
Closed Now
All hours
Hours Today: 10:00 - 20:00
LOCATION
Bullring, Birmingham B5 4BP, England
CONTACT
+44 870 837 7377
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Reviews (612)
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1 - 10 of 575 reviews

Reviewed yesterday

If you're looking for all the latest in luxury designer-wear then Selfridges has it all, and not just for clothes but all the high-end food stuffs, electronics, travel, dining and jewellery. Everything is laid out nicely and clearly labelled so you know where each designer...More

Thank Zain C
Reviewed 1 week ago

Like other Selfridge stores, the Bullring store caters for those looking for something a cut above the usual High Street offering. So if you are up for spending £400+ on a handbag or pair of shoes, this is the place in Birmingham to come to....More

Thank oldfart2014
Management response:Responded 1 week ago

Hi! We're really grateful for your lovely feedback! We're sorry the Champagne bar wasn't open on your recent visit but we're excited to see you again soon when this re-opens. Have a drink for us! Thanks, Georgia

Reviewed 1 week ago

Would have stayed longer and bought some expensive clothing but the very loud base music with dreadful lyrics made us BEAT a hasty retreatMore

Thank Graham C
Management response:Responded 1 week ago

Hi Graham, Thank you for your review. We're really sorry to hear that you weren't satisfied with your recent visit to our store but we're grateful for your feedback! We'll be sure to pass this feedback over. If you would like to discuss this further,...More

Reviewed 2 weeks ago via mobile

Superb superb service by Rafael and Paulo at Nespresso in Selfridges. We were visiting for business purposes and did some mystery shopping and this stood out for great customer service.

Thank rugbygirl007
Management response:Responded 2 weeks ago

Hi, Thank you for your review. We're so glad you received such superb service from Rafael and Paulo at Nespresso in our Birmingham Selfridges store. We'll be sure to let them know of your kind comments. Please do come and visit again soon. Thanks, Anna-lee

Reviewed 3 weeks ago

A lovely store, plenty of different things to see and do compared to High Street shops, nice to shop for special little extras,

Thank roypat2
Management response:Responded 2 weeks ago

Hi, Thank you for your kind review. We're glad to hear you enjoy visiting our Birmingham store, we'd love to welcome you back again soon. Thanks, Shanice

Reviewed 3 weeks ago

We are frequent visitors but tend to go to replenish our Nespresso coffee! Like the shop just to see the range of products on offer. It is lovely to visit a high-end department store which is laid out well and has lots to offer if...More

Thank MRB01
Management response:Responded 3 weeks ago

Hi, Thank you for your post. It's great to hear that you enjoy visiting our store, we love having you! We do hope to see you again soon. Thanks, Eloise

Reviewed 4 weeks ago

We decided to go to Selfridges because on the ground floor they have a selection of patisseries outlets, after going to each one and asking if they had gluten free cake we had the same answer NO. We where so disappointed, we did not bother...More

Thank Brummylad
Management response:Responded 4 weeks ago

Hi there, Thank you for your review. We're sorry to hear that you were disappointed with your visit, and that the patisseries within our store didn't have a suitable selection of cakes. We'll be sure to raise this with the team to ensure this is...More

Reviewed 4 weeks ago

This shop is a must see if shopping in Birmingham. It has plenty of clothes, make up stalls and gifts to buy. I like the food concessions on the lower floor as there are usually some nice gifts t pick up round here. Easy access...More

Thank Sapphire2829
Management response:Responded 4 weeks ago

Hi there, Thank you for your kind review. We're glad to hear that you enjoyed your visit to our store. We take pride in the fact that we have so much to offer to our customers! We look forward to welcoming you back again soon....More

Reviewed 4 weeks ago

Enjoyable lunch in the champagne bar. Good menu, reasonably priced. Service good , staff pleasant and friendlyMore

Thank Lynne W
Management response:Responded 4 weeks ago

Hi Lynne, Thank you for your review. We're so glad to hear that you enjoyed your visit to our store, and that you enjoyed your birthday lunch at our Champagne Bar. We hope you had a good birthday and we look forward to welcoming you...More

Reviewed 4 weeks ago via mobile

They didn't have bacon in stock when we order jacket potatoe with cheese and bacon and then was told they hadn't got orange juice in stock.but the chocolate gataeu was very nice .More

Thank Jessica T
Management response:Responded 4 weeks ago

Hi Jessica, Thank you for your review. We're happy you enjoyed the chocolate gateau yet do apologise to hear of a few options not being available on the menu on the day of your visit. If you wish to discuss this further - please email...More

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