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Laser Station

Watson Road | Star City, Birmingham, England
+44 121 328 1235
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Star City laser station review

Really bad customer service, employee was really rude and put priority on other customers over us... read more

Reviewed 23 October 2017
Aisha H
via mobile
Birthday bash

Went to Star City for a 6 year olds birthday and visited the laser station. It was great fun for... read more

Reviewed 8 August 2017
Cheryl W
via mobile
Read all 28 reviews
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Overview
  • Excellent38%
  • Very good28%
  • Average3%
  • Poor10%
  • Terrible21%
8 Aug 2017
“Birthday bash”
15 Apr 2017
“Good Fun!”
Open Now
All hours
Hours Today: 12:00 p.m. - 10:00 p.m.
LOCATION
Watson Road | Star City, Birmingham, England
CONTACT
Website
+44 121 328 1235
Write a ReviewReviews (28)
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1 - 10 of 28 reviews

Reviewed 23 October 2017 via mobile

Really bad customer service, employee was really rude and put priority on other customers over us, Also, I was grabbed and stopped by one sorting the teams based on only other groups preference although we had paid same amount of money. Another one of the...More

Thank Aisha H
Reviewed 8 August 2017 via mobile

Went to Star City for a 6 year olds birthday and visited the laser station. It was great fun for kids and the adults too. Was £11 each for 2 sessions with a mini break in between. Recommend this as the kids loved it and...More

Thank Cheryl W
Reviewed 15 April 2017

Played in morning when not busy with small group and was fun says it can cater for up to 40 not sure is big enough for that you would just be shot every second and not sure how fun would be then. Think is better...More

Thank Jack William F
Reviewed 11 March 2017 via mobile

Today we visited for my sons 9th birthday party when we arrived we were told to wait upstairs a further half and hour waiting they finally came over to us so my son could start his party . The staff were very unhelpful and rude...More

Thank Amy C
Reviewed 26 August 2016

Sent an email making an enquiry to book (as they do not do on line booking) but 6 days later no response. Well that's not very helpful is it.

Thank FatyCakeShop
Reviewed 4 August 2016 via mobile

This is excellent place to take children of all ages staff are great and helpful But our shout goes out to the manager what a lady ! She went the extra mile for me my sis and 4 kids will be coming back Excellent work...More

1  Thank muck234
Reviewed 22 May 2016

Today we have had a party at the Star City, Laser Station. We've had kids parties before at this venue which have been ok, not amazing, but ok. Today we had an 8th birthday party for my son. Unlike previous visits we didn't have an...More

2  Thank Braddie2014
Reviewed 3 April 2016 via mobile

There were 5 of us in our group and we arrived the lady on reception was friendly. Once inside after watching the video was great game and lots of fun. Great value at just £5.99 will be going back

Thank Tully2566
Reviewed 5 February 2016 via mobile

I called up to book a party of 12 for the early bird 3 sessions this Sunday. Staff informed me that 1 out of the 3 sessions was fully booked. As the early birds offer allows 3 sessions why would I only take 2? I...More

Thank Nanny20901
Reviewed 1 January 2016 via mobile

My son was injured and the staff really didn't care less! All they were interested in was filling in the accident report former.

2  Thank Jane W
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Questions & Answers
anita m
22 August 2017|
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Response from Cheryl W | Reviewed this property |
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