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Rileys Birmingham

Open Now: 11:00 a.m. - 12:00 a.m.
Open today: 11:00 a.m. - 12:00 a.m.
Review Highlights
Good evening out

Good range of activities available no issues with staff but poor selection of drinks that are way... read more

Reviewed August 19, 2018
laylaaxc
,
Birmingham, United Kingdom
via mobile
Still a great place for socialising

Been coming here for over 17 years... Their recent makeover has given the place a modern feel with... read more

Reviewed November 14, 2016
CynicallyOptimistic
via mobile
Read all 12 reviews
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Traveller Overview
  • Excellent43%
  • Very good33%
  • Average0%
  • Poor8%
  • Terrible16%
19 Aug 2018
“Good evening out ”
9 Jun 2018
“Absolutely the worst customer service ”
About
You're always sure of a warm welcome at Riley`s, whether you're finessing your game or celebrating a special occasion. We're your number one destination for cue sports in the UK; offering snooker, American Pool or English pool facilities. We also...more
Open Now
Hours Today: 11:00 a.m. - 12:00 a.m.
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Suggested duration: 1-2 hours
Contact
21-22 Essex Street, Birmingham B5 4TR, England
Website
+44 121 666 6811
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Reviews (12)
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1 - 10 of 11 reviews
Reviewed August 19, 2018 via mobile

Good range of activities available no issues with staff but poor selection of drinks that are way too expensive

Date of experience: August 2018
Thank laylaaxc
Reviewed June 9, 2018 via mobile

The worst service I have ever seen made a complaint to the manager didn’t care one bit on how this staff member was acting. racism towards the Customers I watched the whole thing with my friends and was shocked to see no one say anything!!!!!

Date of experience: June 2018
1  Thank mosesa268
Ben P, Public Relations Manager at Rileys Birmingham, responded to this reviewResponded June 10, 2018

Hi Moses A, Please could you contact us on enquiries@rileys.co.uk so we can speak to you about this matter and investigate it with our team further. Thanks Ben

Reviewed January 30, 2018 via mobile

Went here late Saturday night with some friends. Greeted by a lovely smiley lady. The people who work here are great! Massive personalities very chatty and laid back. You can choose how long you want a pool table for and they let you know when...More

Date of experience: January 2018
Thank lisaj4832018
Reviewed October 6, 2017 via mobile

No heart here just brain. We got pushed into paying more than intended. American pool tables looking dirty

Date of experience: October 2017
Thank Space9984
Ben P, Guest Relations Manager at Rileys Birmingham, responded to this reviewResponded October 17, 2017

Hi Space9984 I am sorry to hear you had a bad experience on your recent visit to Birmingham. We would really like to hear what went wrong and how we could have improved your visit. Please email us further details to birmingham@rileys.co.uk Thanks

Reviewed November 14, 2016 via mobile

Been coming here for over 17 years... Their recent makeover has given the place a modern feel with good lighting, but I do miss the old American theme with the props on their walls and Jukebox. Their big screen TV is awesome, especially during big...More

Date of experience: November 2016
Thank CynicallyOptimistic
Reviewed December 10, 2015 via mobile

Come here often and have spent a lot of money here and won't be returning due to an incredibly rude member of staff, she is the stumpy brunette with a pony tail, we asked if it was possible to play upstairs and she said no...More

Date of experience: December 2015
5  Thank Oliver S
Reviewed October 27, 2015 via mobile

Have been coming here on and off for over ten years, always great staff and atmosphere. Food and drink standards are just as high.

Date of experience: October 2015
1  Thank DanPeers
Reviewed July 7, 2015

A comfortable play to play snooker or pool with ease. No nonsense. darts are also there and good staff

Date of experience: October 2014
Thank Usman91ali
Reviewed March 9, 2015 via mobile

As a local this has to be the best place to watch live football. Quality hd screens around the place also a a big screen for the best view with great seating area. A nice atmosphere with great staff and service.

1  Thank Mohammed A
Reviewed February 4, 2015

Depending on the time of day you go, awesome place to hang out with friends and shoot some pool or snooker and they have good deals for students!

Date of experience: February 2015
Thank Hardeep S
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