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The Laser and Beauty Clinic

Review Highlights

This has to be the worst customer service experience ever!!!! I purchased voucher through groupon... read more

Reviewed February 18, 2017
via mobile
Unhappy with eyelash treatment

The lady giving eyelash extensions had good customer service but I don't think she was fully... read more

Reviewed May 11, 2015
Coventry, United Kingdom
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  • Terrible89%
18 Feb 2017
11 May 2015
“Unhappy with eyelash treatment”
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92 Walsgrave Road, Coventry CV2 4ED, England
+44 7903 196979
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Reviewed February 18, 2017 via mobile

This has to be the worst customer service experience ever!!!! I purchased voucher through groupon for laser hair removal. Firstly, I was charged £10 for a patch test (not stated on groupon) I was quite surprised as most clinics don't charge for a patch text....More

11  Thank Creammi
Reviewed May 11, 2015

The lady giving eyelash extensions had good customer service but I don't think she was fully qualified. It was a very uncomfortable experience, my eyelash got stuck to my bottom lashes when she was applying the eyelash extensions. I am pretty sure they are suppose...More

4  Thank coventry_customer
Reviewed May 3, 2015 via mobile

Unsuccessful trying to book having purchased a voucher via groupon. Emailed several times as it was stated to do so, clarified with groupon that I had in fact got the correct email address and even visited the place and left my phone number with the...More

3  Thank Sophiaamber
Reviewed April 28, 2015

I purchased a voucher from Groupon for a course of microdermabrasion trying to get in touch with the cowboy owner is in its self a mission. Constantly fobbed off with appointments ie have an appointment in 3/4 weeks time. Only responded by email which sometimes...More

3  Thank Alfi_13
Reviewed April 23, 2015 via mobile

So far really unhappy! Can I find at least one person who successfully losted hair after treatments in this salon?

1  Thank DianaF2040
Reviewed April 19, 2015 via mobile

Purchased groupon deal January 2015, contacted same day to arrange patch test. Only communication was via text message as phone never answered. Waited 3 wks for patch test; charged £10 which was never stated in groupon advert. Therapist informed me further bookings must be done...More

1  Thank Cyrs77
Reviewed March 15, 2015

I also had to pay £10 for a patch test which was not addressed on the groupon voucher so far I have seen no results, and I have had 5 sessions of laser treatment and other SHR sites claim each session is supposed to have...More

6  Thank coventrycustome... v
Reviewed March 15, 2015

Had a groupon deal ...had to book appointment through very unprofessional texting and I told her I was concerned because I couldn't speak to her and she just sent more texts...I told her I work and need app after 2pm and got a text for...More

Reviewed March 6, 2015

Very unprofessional. Staff asked me to pay an extra £10 for a test patch treatment to which no receipt was given and this charge was not stated in the Groupon offer either. I would also question the skills of the staff, they did not seem...More

8  Thank Rebecca M
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