We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Cardiff Tourist Information Centre, in the beautiful and historic Old Library building is where you can pick up free information leaflets and get advice on things to do, where to stay, what’s on and how to get there. Our friendly, multilingual...more
The Old Library The Hayes, Cardiff CF10 1AH, Wales
It seems ridiculous to site the tourist information inside Cardiff castle gift shop. We have just been shouted at by ticket office staff as we made our approach towards the tourist information desk without a castle ticket. Such a shame as it's our first negative...More
Llaeth a Swgwr is a lovely 'Café' in the Old Library in the Hayes Cardiff. I would put it's cuisine above some of the better restaurants where I've eaten in Cardiff. Their fresh Mussel Linguine with Chorizo is a simple but perfectly executed dish and...More
We popped into TIC to check out how to find Cardiff Bay and the Norwegian Church where Roald Dahl was baptised. You offered different options including maps etc. Thank you-we found our way. A truly great experience. Even your farewell in English and Welsh language...More
The man working there was unable to give us any type of information! He couldn't give us a map, (so you can't imagine about the advice) he was not even looking at us in the eyes... Why is he working in such a place ???
This review relates to the Tourist Information Centre located in The Hayes in the same building housing the Cardiff Story Museum.
I wish to commend Gareth, a Project Manager with the Centre, for his excellent assistance in giving us a feel for Cardiff and for...More
The tourist information centre is not in the old library and moved some time ago to the docks development. I wrote a full, scathing review of this facility a few weeks ago but it was not published by tripadvisor. This is just a muted summary....More
Unfortunately we could not find the TI as the information given as to the location (old library) is incorrect - this is now a gift shop. We needed a map and tourist information. Given link to website is also broken. Love Cardiff but TI needs...More
Just popped in to get a street map, local bus and train services to places of interest in and around Cardiff. I found a very expensive gift shop?? Come on Cardiff let's see these items ready available to tourists