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Review Highlights
Disappointing visit

Visited during Easter holidays as a group of two adults and four children. Met with a strong smell... read more

Reviewed April 13, 2018
Rachel B
via mobile
Massively short staffed for this time of year.

6 of us bowled (3 kids & 3 adults) we were moved from our first lane due to it not working & moved... read more

Reviewed August 22, 2018
Oasismike81
,
Cardiff, United Kingdom
via mobile
Read all 65 reviews
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Traveller Overview
  • Excellent36%
  • Very good12%
  • Average12%
  • Poor10%
  • Terrible30%
13 Apr 2018
“Disappointing visit”
20 Oct 2018
“dont book a childs party!!!”
About
Suggested duration: 2-3 hours
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Stadium Plaza Wood Street | Stadium Plaza, Cardiff CF10 1LA, Wales
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+44 29 2233 1333
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Top Selling Tours & Activities in and around Cardiff
from US$16.39
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from US$74.72
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from US$16.39
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Reviews (65)
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1 - 10 of 65 reviews
Reviewed October 20, 2018

My daughter paid over 200 pound for a party of 13 children for my grandaughters' 10th birthday.....everything a shambles from start to finish....food was late & when it did arrive it was a small bowl of sausages. a small tray of sandwiches 1/2 ham &...More

Date of experience: October 2018
Thank Karen G
Reviewed September 21, 2018 via mobile

Made a booking over a week in advance over the phone, only to turn up and be told they had no record of my booking. Refused to do anything to accommodate me, and said I would have to wait an hour for a lane. Would...More

Date of experience: September 2018
1  Thank jamesno262
Reviewed August 25, 2018 via mobile

Littlest girls first time doing laser quest! Absolutely loved it, on holiday in wales and found the super bowl in Cardiff. Great place, also discounted parking for NCP which is really helpful.

Date of experience: August 2018
Thank smasher4
Danny M, Public Relations Manager at Superbowl UK, responded to this reviewResponded September 4, 2018

Thanks for your review "Smasher4". We hope to see you again soon at Superbowl UK.

Reviewed August 22, 2018 via mobile

6 of us bowled (3 kids & 3 adults) we were moved from our first lane due to it not working & moved to a lane which kept cutting out & spitting the balls back up the alley. The staff were brilliant, yet there seemed...More

Date of experience: August 2018
Thank Oasismike81
Danny M, Public Relations Manager at Superbowl UK, responded to this reviewResponded September 4, 2018

Thanks for the review "Oasismike81. I'm glad you found the team friendly. It would be great if you could let us know what date you visited so we can investigate the short staff comment.

Reviewed June 20, 2018 via mobile

Came here on Friday the 15th June with kids (travelling from London). Skittles kept coming short after each bowl and the bar froze at least 3 times, every time they fixed it the skittles would be cleared before the bowl went all the way through....More

Date of experience: June 2018
1  Thank Bombay N
Danny M, Public Relations Manager at Superbowl UK, responded to this reviewResponded September 4, 2018

Dear Bombay N, I'm disappointed to hear your feedback. Our equiptment definately is fit-for purpose and this is not a regular issue we get. Unfortunately, there are disclaimers stating that games must be played at the time of purchase. You were offered an alternative by...More

Reviewed June 13, 2018

We visited the Superbowl UK in Cardiff whilst we were on holiday here. To start with I was skeptical about the quality of this bowling alley after reading some poor reviews from other travellers. Consequently, I wondered what it was like in real life and...I...More

Date of experience: May 2018
Thank ChGo
Danny M, Public Relations Manager at Superbowl UK, responded to this reviewResponded September 4, 2018

Thanks Charlie for the positive review. We hope to see you again soon.

Reviewed May 9, 2018 via mobile

While this was a fun activity to do it took ages for us to get started because every time we threw a bowling ball the points weren’t registering. Also, one of the three lanes we were occupying randomly reset the game before it could be...More

Date of experience: May 2018
1  Thank Chris P
Reviewed April 13, 2018 via mobile

Visited during Easter holidays as a group of two adults and four children. Met with a strong smell of sewage which was present wherever you were in premises. Waited a while to be served but offered a lane straight away even though it was quite...More

Date of experience: April 2018
1  Thank Rachel B
Reviewed February 28, 2018 via mobile

Came here for a 10 year olds birthday party, where we were told we would of had specific things within the package, however on arrival we waited half an hour before we even got allocated a lane for bowling, it took us 3 attempts asking...More

Date of experience: March 2018
1  Thank Megan B
Reviewed October 9, 2017 via mobile

Never knew this play existed. Spacious bar area and plenty of things to do. The staff where fantastic and helpful for my friends birthday. I believe her name was Alice! She was great help and we made sure to sneak off some cake for her!

Date of experience: October 2017
2  Thank MrRoachy
Danny M, Guest Relations Manager at Superbowl UK, responded to this reviewResponded January 9, 2018

Thanks MrRoachy - we hope to see you again soon!

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